PN-Y325 (serv.man4) - Sharp Monitor User Guide / Operation Manual. Page 40

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If you are experiencing any problem with your display, before 
calling for service, please review the following troubleshooting 
tips.
There is no picture or sound.

•  Is the power cord disconnected? (See page 14.)
•   Is the main power switch off? (See page 17.)
•   Is the monitor in standby mode (the power LED illuminating 

in orange)? (See page 17.)

•   Make sure correct input mode is selected. (See page 19.)
•   If any external equipment is connected, make sure the 

equipment is operating (playing back).

•  Are the batteries inserted with polarity (+,-) aligned? (See 

page 16.)

•   Are the batteries exhausted?
•   Point the remote control unit toward the monitor’s remote 

control sensor. (See page 16.)

•   Is operation disabled? (See page 28.)

•  Are audio cables connected properly?

•  Is the sound muted?
•  Make sure the volume is not set to minimum.
•  Are audio cables connected properly?
•  Is AUDIO OUTPUT or SPEAKER correctly set on the 

SETUP menu? (See page 27.)

•  The signal may be incompatible.

•  Is the HDMI cable HDMI standard compliant? The monitor 

will not work with cables that are not standard compliant.

•  Is the input signal compatible with this monitor? (See page 

45.)

•  If an AV signal such as 1920 x 1080i, 720(1440) x 576i, or 

720 (1440) x 480i is displayed using the HDMI[PC] input, 
display problems such as faint colors may occur. Display 
using HDMI[AV].

•  Is the input signal compatible with this monitor? (See page 

45.)

•  Turn off the power to the connected equipment and then 

turn the power on again.

•  If the monitors are connected in a daisy chain, turn off the 

power to all the monitors connected in a daisy chain and 
then turn the power on again.

•  If an AV signal such as 1920 x 1080i, 720(1440) x 576i, 

or 720 (1440) x 480i is displayed using the DVI-D input, 
display problems such as faint colors may occur. Display 
using HDMI[AV], D-SUB[COMPONENT] or D-SUB[VIDEO].

•  Is the input signal compatible with this monitor? (See page 

45.)

•  Load noises from outside may be interfering with normal 

operation. Turn off the power and turn it on after waiting at 
least 5 seconds, and then check the operation.

•   You may occasionally hear a cracking sound from the 

monitor. This happens when the cabinet slightly expands 
and contracts according to change in temperature. This 
does not affect the monitor’s performance.

•   When a USB flash drive is connected, it is better to turn 

the power ON/OFF using the remote control unit. When 
the power is turned ON using the main power switch with 
a USB flash drive connected, the monitor startup takes 
a longer time because the monitor checks USB terminal 
connection after checking other terminal connections.

•   Is the file in a supported format? (See page 21.) 

The following problems may occur if a non-supported 
format is used: 
- The file does not play properly. 
- Pausing or Move forward/back cannot be performed 
  during playback. 
- Abnormal play speed 
- Operations cannot be performed during playback 
- Playback stops. The player application restarts.

•   The screen will turn black if none of the files in the play list 

are in the USB flash drive. Press 

INPUT

 to exit.