VENTA (serv.man11). Supplementary File Maintenance Operation Manual 1 - July 2002 - Sharp EPOS Service Manual (repair manual). Page 11

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10
b.
To set the Text for the Reason Codes a new file exists  S98.TXT this file
carries all user definable text related to Reason Codes a maximum of 6 per
category are allowed:-
<REASON_VOIDS>
1,Mis-Keyed
2,$FREE$
<REASON_VIPS>
1,VIP Customer
2,$FREE$
<REASON_REFUNDS>
1,Faulty Goods
2,$FREE$
If $FREE$ is set this will mean if the selection is made on the POS the
QWERTY keyboard will display.
Operation
If the settings above are made if a Refund Void or VIP sale made a new panel will
appear on the screen, one reason must be selected, if $FREE$ is set above, Manual
Entry will be an Option. If this is selected the QWERTY keyboard will appear for
entry. If a fixed reason is selected the terminal will accept the transaction.
Reporting
A new report is available in the Report Screen called “Reasons Report” this will show
all transactions under Refund VIP or Void with the relevant Reason Codes. The
report can be taken for each Individual POS or Consolidated after “End of Day” has
been taken. The Consolidation file is reset at “Start of Day” by default. The file can
also be exported at “End of Day” by setting the Department System Flag to “Y” this
means that both the Department & Reason Files are exported.
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