Read Sharp UP-X300 (serv.man50) FAQ online
A. Press No Sale. Note the drawer must be set to fire.
4.7 Voids
Q. I can void items ok but when I lay away the table and sign back on with
the same clerk and try and perform a void I get the message “Entry Inhibited
Server”
A. Go into POS Programming – Employee – Employee Function – Printed Item
void was disallowed.
void was disallowed.
4.8 Table Areas
Q. I have set up a new table area (area004) and in screen relationships I
have assigned the table area to clerk2 but when I log on to the till with clerk2
I get the default area001
A. Go into POS Programming – Employee – Location – Default Area – set this
to 4
to 4
4.9 Multiple Condiment Entries
Q. By mistake the operator selected a multiplier for a condiment chain
selection, now they can not get out of the chain.
Example g. 5 x Steak stays in “How Cooked” condiment list
A. You can create the NEXT Condiment key and assign this to the keyboard,
then the operator can select the NEXT key until the multiplier value is reached
Also see Q.4.15
then the operator can select the NEXT key until the multiplier value is reached
Also see Q.4.15
4.10 Past Item Voids
Q. I want my customer to be able to carry out a last item void, but NOT a
PAST ITEM void.
A. This setting is available under Employee Functions “Non printed item void”
set to Disallow
set to Disallow
4.11 Prevent Accidental Cashing off a Table
Q. How can I prevent finalising a Table transaction by mistake.
Q. How can I prevent finalising a Table transaction by mistake.
A. This setting is available under POS Programming/System
setting/admin/terminal/bill printer/GLU Finalise after ordering
setting/admin/terminal/bill printer/GLU Finalise after ordering
4.12 Unable to finalise a Table on the Hand Held Terminal
Q. I can finalise a table on the Till but not on the HandHeld device
The setting for this is by Terminal.
Q. I can finalise a table on the Till but not on the HandHeld device
The setting for this is by Terminal.
A.
The problem is as above (4.11) setting is available under POS
Programming/System setting/admin/terminal/bill printer/GLU Finalise after
ordering
ordering
4.13 Stage setting on the Table Layout for Bill Print.
Q. Is it possible to show that a Table has had a bill print on the Table Layout
Screen.
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