Read Sharp UP-X300 (serv.man50) FAQ online
A. There is a setting in the B/O Revenue Centre…Guest Check tab “When no
Guest entry” please select no change.
Guest entry” please select no change.
3.12 Entry Error “EOD has not been performed”
Q. After taking an End of Session (EOS) report when I then try to start a
transaction the above message appears, I would not like the message to
appear.
A. There is a setting in B/O: -
\POS Programming\System\Administration\Terminal\End of Session
Select Registration after End of Session
\POS Programming\System\Administration\Terminal\End of Session
Select Registration after End of Session
3.13 Revenue Centres
Q. How do I set up revenue centres on the UP-X300 so that the back office
system can produce individual PLU readings by terminal.
A.
• Create the new Revenue Centre in Pos Programming\System
• Create the new Revenue Centre in Pos Programming\System
Setting\Revenue Centre\Revenue Centre
• Assign the terminal to the required Revenue Centre in Pos
Programming\System Setting\Administrator\Terminal\Location
• Set all the employees default Revenue Centre to 0 within Pos
Programming\Employee\Employee
This will now report PLU’s by terminal to the back office.
3.14 Missing terminal sales data at EOD
Q. The sales figures from one (or more) of the terminals in the system were
not included in the EOD sales report, the machines are not showing network
errors.
A. The Master terminal data was not included in any System sales reports.
The issue here was incorrect set up of the network. The cause of the problem
was an incorrect set up of Master and BackUp Master database, both the
Master and BMA had main server databases.
The solution was to start an MRS to set up the Network again, however
please ensure the Back Up Server tab (not Server) is selected when setting up
the BMA
The issue here was incorrect set up of the network. The cause of the problem
was an incorrect set up of Master and BackUp Master database, both the
Master and BMA had main server databases.
The solution was to start an MRS to set up the Network again, however
please ensure the Back Up Server tab (not Server) is selected when setting up
the BMA
3.15. Backup Master behaving like Master
Q. The BMA terminal is allowing EOD and B/O entry even though the network
is OK, is this correct ?
A. No this is correct. As above, the issue here was incorrect set up of the
network. The cause of the problem was an incorrect set up of Master and
BackUp Master database, both the Master and BMA had main server
databases.
The solution was to start an MRS to set up the Network again, however
please ensure the Back Up Server tab (not Server) is selected when setting up
the BMA.
network. The cause of the problem was an incorrect set up of Master and
BackUp Master database, both the Master and BMA had main server
databases.
The solution was to start an MRS to set up the Network again, however
please ensure the Back Up Server tab (not Server) is selected when setting up
the BMA.
3.16. Program Data report for PLU’s
Click on the first or last page to see other UP-X300 (serv.man50) service manuals if exist.