UP-X200 (serv.man11). FAQ Guide UP-X300 (last updated 25 02 08) - Sharp EPOS FAQ (repair manual). Page 30

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7.8 Default Table Layout Screen is required On the X-200
Q.
 On the X200 or X300 I wanted to make the Table layout as the default
screen then force selection from here of a Table which would then take me to
an item screen.
A. The correct way of achieving this was to make the Table entry compulsory
for the specific Clerk’s.
7.9 Key Top Text appears over bit map
Q.
 I have left the Key Top text blank to allow Bit Map image but the text
keeps reappearing
A. You will have to put a space character in the Key Top Text area in B/O
otherwise the normal text will appear.
7.10 Free Text Screen appears with a list of messages.
Q. When I press the Free Text key a list of my free text messages appear, I
just want the pop up QWERTY keyboard to appear.
A. You have not assigned the correct key for the Job, You have assigned the
TEXT # key, Please create a Free Text Key under Function settings and make
this key OPEN type then assign this to you keyboard.
7.11 X200 Screen not as Screen relationship setting
Q. The X200 Screen is showing the same screen as the X300 screen even
though they have different screens set in Screen Relationship.
A. This was due to the setting for “Window kind” being set to X300 on the
X200 terminal.
System Setting/Administrator/Terminal/Window kind
7.12 Rubber Keys not responding on the X200
Q.
 The rubber numeric keys on the X200 terminal do not respond.
A. This was caused because there was not a “number box” key assigned to
the X200 screen.
7.13 “Not available sort group” error
Q.
 The message “Not available sort group” appears on my X200 terminal
when selling items.
A. This was corrected by going into B/O, into the Terminal Programming area
and selecting “sorted receipt” against the printer settings.
7.14 The UPP20DP Remote Display (Customer Display) not working
Q.
 The remote display was flashing the triangle in the right-hand corner but
nothing else was working.
A. You have to do a reboot if connecting while the machine is powered on.
Rebooting the terminal fixed the problem
7.15. SCM Compulsory (Starting Cash Memory) message on X200
Q. The message “SCM Compulsory” appeared on the X200 after an initial
installation, even though there was no SCM programming
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