UP-X200 (serv.man11). FAQ Guide UP-X300 (last updated 25 02 08) - Sharp EPOS FAQ (repair manual). Page 17

Q. The above error message appears on the Till whilst trying to complete the
automatic End of day Report.

A. This was caused because there were dates set against the Euro Settings in the
B/O, please delete these settings.
POS Programming/Payment/Euro Setting.

The Media Summary Report is almost always higher than the corresponding

Transaction Report
Why does this occur?

The Media Summary Report in the above case was set to report only the

TENDERED amount and NOT include the CHANGE
There is a FILTER within the Media Summary Report please select ALL or at least
CHANGE
POS PROGRAMMING/REPORT FORMAT/End of Day Daily Reports double click on the
Media Summary report and select the Media’s TAB, then select CHANGE

Why does the Item report details not print at EOD but does from Back Office of

FE Reports?

  This is most likely due to corruption. To fix, go to Report Formats>End of

Daily Reports and highlight Item Report.  Select Not Issue and save.  Then,

highlight Item again once more and set to Issue.  Save the setting by clicking
exit.  It may also be worth double clicking on the Item report and re-selecting

the required filter settings and then save once more.

Q. The EOD report only prints header information and not full report on EJ or
Journal?

A. This is specification, the same as 3300/01

3.27  End of Session sales report  

Q. Are the sales figures reset after taking the EOS report.

A. 

The EOS report will reset the totals of the individual reports within EOS,

but only for the purpose of the next EOS. The sales information will be

retained for B/O reports and EOD reports.

3.28 Close Check
Q. What does the “CLOSE CHECK” line at the bottom of the Clerk Report (All)

relate to.

A. The “CLOSE CHECK” is the total of transactions cashed off by clerks. This

line appears if the following setting is set to “Retained”. - 

POS

Programming/Payment/Finalisation/Cash/Settings/Method of Retention on

closed transaction File.

Q. The “CLOSE CHECK” figure line at the bottom of the Clerk Report (All) is
not being reset at EOD