UP-X200 (serv.man11). FAQ Guide UP-X300 (last updated 25 02 08) - Sharp EPOS FAQ (repair manual). Page 2

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1.5 Maximum number of records
Q. 
What is the maximum number the PLU`s can be increased to ?
A. The maximum number of PLU’s is 3000 if this needs to be increased please
contact Sharp Technical Support.
Other maximum settings are: - Tlog=10000, EJ=10000, Trans=10000
GLU=1000, Customer Accounts=1000, EmpSales=1000, RegBuffer=250
1.6 Memory Initial
Q. 
How can I clear down sales and counters?
A. Select the MRS tab at boot up, from here you can perform Memory Initial
without affecting anything else.
1.7 Blank Screen
Q.
I have put the B.S (Bill Separate) button on the keyboard and when I press
it takes me to a blank screen and I can’t get out of this screen.
A.You need to create a B.S screen within Free Key Layout.  This screen must
contain a Bill Separate window. Then within Screen relationships Select
System – B.S. Screen and assign your BS screen. To get out of the blank
screen you can if you are using overlap perform the following.  Press the
windows key on the keyboard.  Select windows explorer, select Hard
disk2\x300\windows\Mainscreen sign into the BackOffice and go into
Employee – Contactless Clerk Key, touch a clerk key onto the clerk lock and
then assign a clerk to this key, Save the settings and close the back office.
Sign on and off using the Contactless key. It should now allow you to perform
an OS shutdown and restart the machine.
1.8 HD2\PRESET\Shutdown.dat error
Q. The X300 screen shows SHUTDOWN.DAT error, how do I get out of this?
A. There is a number of things that could be causing the problem:
Perform Shutdown and before power off tap the screen 20 times to go to
return to Desktop, then try these…
Copy the Shutdown.dat file from the MRS Folder to the PRESET Folder
See next FAQ
1.9 HD2\PRESET\Shutdown.dat error
Q. 
The X300 screen shows SHUTDOWN.DAT error, how do I get out of this?
A. If the above does not work try running X300_StartUP.exe from the
inserted HD3.
Perform Shutdown and before power off tap the screen 20 times to go to
return to Desktop, then try these…
Insert your USB which must contain an X300 folder with the latest version
application, you can then run HD3\X300\INST\X300_StartUP this will copy the
application files and others to your X300, allowing you to select to keep
current data
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