XE-A202 (serv.man3). Operation Manual - Sharp ECR User Guide / Operation Manual. Page 70

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine.  It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.

When the following error codes are displayed, press the 

l

key and take a proper action according to the table

below.

Fault

Checking

The display won’t illuminate even when the mode switch 
is turned to any other position than “    ”.

• Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the 
  AC outlet?

(2) 

The display shows symbols that do not make sense.

• Has the machine been initialized properly as shown in
  “GETTING STARTED”?
  (Note that initialization clears all the data and programmed 
  settings stored in memory.)

(1) 

The display is illuminated, but the whole machine 
refuses registrations.

• Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position?

(3) 

No receipt is issued.

• Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print roller arm securely locked?

(4) 

No journal paper is taken up.

• Is the take-up spool installed on the bearing properly? 
• Is there a paper jam?
• Is the journal printing selected in the printing style 
  programming? (If the receipt printing is selected, the paper
  is not wound around the take-up spool.)

(5) 

Printing is unusual.

• Is the print roller arm securely locked?
  Open the print roller arm, and lock the arm by following 
  the instruction of installation.
• Is the paper roll properly installed?
• Are the print head/sensor/roller clean?

(6) 

Continuous printing stops.

• Display shows “– – – – –”.
  Printing will automatically restart after several seconds.

(7) 

10

Error

Error status

Action

code

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E03

Undefined code is entered.

Enter a correct code

E07

Memory is full (in the 

a

key programming). 

Program the 

a

key within 25 steps.

E11

Compulsory depression of the 

s

key for 

Press the 

s

key and continue the operation.

direct finalization

E12

Compulsory tendering

Make a tendering operation.

E32

No entry of a clerk code

Make a clerk code entry.

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong entries in the 

mode.

 A202_5 OPERATOR MAINTENANCE  03.7.5 8:11 AM  Page 68