XE-A101 (serv.man6). XEA101 Service Manual (Complete) - Sharp ECR Service Manual (repair manual). Page 11

Since there are no service parts for this model printer, only the printer
unit is supplied. Therefore, the printer component parts are not sup-
plied and no service document is issued.

For troubleshooting of the printer, refer to the table below:

Printer life: 300 thousand lines (XE-A101: M-31)
Ink roll life: 1 million characters

Phenomena

Check point/possible cause

Repair

•

The printer motor is locked and the
buzzer sounds intermittently.

•

Check if the printer cable is disconnected.

•

Check and repair the printer cable.

•

The printer does not work properly

•

Check if the printer life is reached.

•

Replace the printer.

•

Check if any foreign material is attached to the
printing type wheel or the gear section.

•

Remove the foreign material. (After removing
the foreign material, set the mode switch to
"REG" and press "CL" key.)

•

Defective print (Lack on the upper/
lower or left/right side)

•

Check if the printing type is worn down.

•

Replace the printer.

•

Check if any foreign material is attached to the
printing type wheel.

•

Remove the foreign material. (After removing
the foreign material, set the mode switch to
"REG" and press "CL" key.)

•

Thin print

•

Check if the ink roll life is reached.

•

Replace the ink roll.

•

Check if the ink roll is properly installed.

•

Install the ink roll properly.

•

Check if the printing type wheel is worn down.

•

Replace the printer.

•

Uneven pitch of print paper feed

•

Check if the roll paper size is proper.

•

Use roll paper as specified below;

Paper width:

57.5 0.5mm

Outside diameter:

ϕ

80mm or less

Inside diameter of paper tube:

ϕ

12mm or less

Paper thickness:

0.06~0.085mm

•

Check if a load is applied to the roll paper during
paper feeding. This may result from a foreign
materials attached to the roll paper.

•

Remove any foreign material.