Read Sharp QT-V5E (serv.man2) User Guide / Operation Manual online
37
04/6/8
QT-V5E_UK_4.fm
9HX80432100003
QT-V5E
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Re
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nces
- T
roub
le
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h
ooting c
h
a
rt -
Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.
"
General
"
DVD player
Symptom
Possible cause
Reference
page
No sound is heard.
!
Is the volume level set to "0"?
P. 15
!
Are the headphones connected?
P. 36
Noise is heard during play-
back.
back.
!
Move the unit away from any comput-
ers or mobile phones.
ers or mobile phones.
When a button is pressed, the
unit does not respond.
unit does not respond.
!
Set this unit to the power stand-by
mode and then turn it back on.
mode and then turn it back on.
P. 38
The power is not turned on.
!
Is the unit unplugged?
P. 12
No images are displayed.
!
Is TV turned on?
!
Check that the TV is switched to the
correct input.
correct input.
P. 16
Symptom
Possible cause
Reference
page
Even though a disc is loaded,
"NO DISC" is displayed.
"NO DISC" is displayed.
!
Is the disc loaded upside down?
!
Is the disc very dirty?
Playback sounds are skipped.
!
Does the disc satisfy the standards?
!
Is the unit located near excessive vi-
brations?
brations?
!
Has condensation formed inside the
unit?
unit?
P. 38
The control buttons do not
function. Music or video play-
back is interrupted.
function. Music or video play-
back is interrupted.
!
Is the disc very dirty?
!
Does the disc satisfy the standards?
!
Is the unit located near excessive vi-
brations?
brations?
!
Has condensation formed inside the
unit?
unit?
P. 38
Pictures and sound are
skipped.
skipped.
!
Is the disc very dirty?
!
Is the unit located near excessive vi-
brations?
brations?
!
Has condensation formed inside the
unit?
unit?
P. 38
The unit does not operate
even if the power is on.
even if the power is on.
!
Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
P. 9
Image cannot be played back.
(Sound is not heard.)
(Sound is not heard.)
!
Are the video and audio cables con-
nected improperly?
nected improperly?
P. 11
!
Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
P. 9
!
Is the disc very dirty?
!
Is the disc loaded upside down?
!
Clean the optical pickup if it is dirty.
P. 39
!
Is the TV input set to "VIDEO 1/VID-
EO 2", etc.?
EO 2", etc.?
P. 16
!
Is the unit turned on?
P. 13
Click on the first or last page to see other QT-V5E (serv.man2) service manuals if exist.