KX-MB2110RUW, KX-MB2130RUW, KX-MB2170RUW, KX-MB2117RUB, KX-MB2137RUB, KX-MB2177RUB - Panasonic Copying Equipment Service Manual (repair manual). Page 110

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KX-MB2110RUW/ KX-MB2130RUW/ KX-MB2170RUW/ KX-MB2117RUB/ KX-MB2137RUB/ KX-MB2177RUB
12 Troubleshooting Guide
12.1. User Recoverable Errors
If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
   General messages
DISPLAY MESSAGE
CAUSE AND REMEDY
• Polygon motor error.
Refer to CALL SERVICE 1 (P.126).
• Laser beam error. Replace LSU unit.
Refer to CALL SERVICE 2 (P.127).
• Fuser unit cannot heat up. Replace fuser unit.
Refer to CALL SERVICE 3 (P.129).
• Fan motor error. Replace fan motor.
Refer to CALL SERVICE 4 (P.130).
• DC motor’s rotation detection signal error.
Refer to CALL SERVICE 5 (P.131).
• Charge voltage is abnormal.
Refer to CALL SERVICE 6 (P.132).
• There is something wrong with the drum cartridge. Replace the drum cartridge and the toner cartridge.
• The document was not fed into the unit properly. Remove the document, and then press [Stop] to clear the
message. Re-insert the document. If misfeeding occurs frequently, clean the document feeder rollers and
try again.
• The ADF top cover is not fully closed. Push firmly on the front and rear edges of the ADF top cover, and
then feed the document again.
• The drum cartridge is not inserted properly. Re-insert it correctly.
• Recording paper is not installed or the standard input tray has run out of paper. Install paper.
• Recording paper was not fed into the unit properly. Re-insert the recording paper.
• The standard input tray is not installed or is not inserted completely. Insert the standard input tray into the
unit.
• The loaded recording paper is not the appropriate size. Load recording paper of the size that is shown on
the display.
• If this message is often displayed, also change the recording paper size setting (feature #380).
• The recording paper size setting (feature #380) is set to “B5(ISO)”, “B5(JIS)” or “16K”, so received faxes
will have been stored into memory. Change the recording paper size setting and load the appropriate
recording paper.
Note:
• "#1”: Check the standard input tray. The displayed paper size depends on the recording paper size setting
(feature #380).
• "#2”: Check the manual tray. The displayed paper size depends on the recording paper size setting (fea-
ture #381).
Refer to Program Mode Table (P.115).
• Recording paper was not fed into the unit properly. Re-insert the recording paper.
• The rear cover is open. Close it.
• The unit is cooling down the fuser unit. Wait for a while.
• The drum cartridge is reaching the end of its life. If you don’t have a new drum cartridge and toner cartridge
handy you should buy one as soon as possible as your current cartridge is near the end of its useful life.
• The drum cartridge has reached the end of its useful life. Replace the drum cartridge and the toner car-
tridge immediately.
• When performing scan to email address, the number of scanned pages or the file size of the scanned data 
has exceeded the limitation. Divide the document into sections.
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