DP-2310, DP-23010 - Panasonic Copying Equipment Service Manual (repair manual). Page 125

125

DP-2310/3010

APR 2003

Ver. 1.00

START

From the DOS Prompt, enter the following 
command-line utility: ipconfig /all

Locate a PC connected to the same Subnet 
Mask as the unit

Does the displayed Network configuration, 
match the following settings of the unit
Internet Parameters ?

Print the current Internet Parameters List

Does the DNS Server respond to the 
"ping IP" command ?

From the DOS Prompt, enter the following
command-line utility: "route print"

Does the current routing table for the
Gateway match ?

Ask the Network Administrator to correct 
the routing table on that Gateway.

Ask the Network Administrator to
verify the proper information.

Check the power switch, cables  and the 
current settings of unit.

Does the Default Gateway respond to the 
"ping IP" command ?

Ask the Network Administrator to check the 
Default Gateway and system status.

Does the unit respond to the
"ping host name" command ?

Ask the Network Administrator to check the 
Default Gateway and system status.

Ask the Network Administrator to verify the 
POP/SMTP account and system status.

Does the unit respond to the
"telnet" command ?

Replace the SC PCB

Ask the customer for the Pre-Installation 
Information form filled out by the Network 
Administrator. 
Verify this information with the Internet
Parameters List that you just printed. 
Are the Internet Parameters entered 
correctly into the unit?

Re-enter the Internet Parameters correctly.

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

No

No

No

No

 Default Gateway IP Address: 
 DNS Server IP Address: 

Subnet Mask: