Read Harman Kardon TC 1000 TAKE CONTROL (serv.man7) User Guide / Operation Manual online
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Harman Kardon
Troubleshooting
If you have difficulty with your Take Con-
trol unit, consult the following problem
descriptions for a quick solution. If you
continue to have difficulties, see the
“Technical Support” section within this
manual for further direction.
trol unit, consult the following problem
descriptions for a quick solution. If you
continue to have difficulties, see the
“Technical Support” section within this
manual for further direction.
Setup
I received a message “Code not
learned. TC1000 detected your button
press, but could not learn the IR code,”
and a beep from the speaker.
learned. TC1000 detected your button
press, but could not learn the IR code,”
and a beep from the speaker.
Cause
The remote control for the
device was not aligned correctly
with the Take Control’s IR receiver.
with the Take Control’s IR receiver.
Solutions
l
Try moving the IR transmitter end of
the remote control right, left, closer,
or further away from the TC1000
system controller. Moving the
remote control around may help to
align the remote control IR transmit-
ter with Take Control’s IR receiver.
the remote control right, left, closer,
or further away from the TC1000
system controller. Moving the
remote control around may help to
align the remote control IR transmit-
ter with Take Control’s IR receiver.
l
Align your remote control correctly
with your Take Control. See “Add-
ing, Editing, and Removing Devic-
es,” page 9, and “Adding or
Deleting a Device,” page 18.
with your Take Control. See “Add-
ing, Editing, and Removing Devic-
es,” page 9, and “Adding or
Deleting a Device,” page 18.
Cause
The button on the remote
control was not held down long
enough to learn the IR code.
enough to learn the IR code.
Solution
Hold down the button that
needs to be learned on the remote
control until you see the message,
“Code learned.”
control until you see the message,
“Code learned.”
Cause
The Take Control software is
unable to learn the IR code for the
device or button.
device or button.
Solution
Use Take Control’s internal
list of categories and devices.
If the category and the device you
need are not listed, then you cannot
add this device or button.
If the category and the device you
need are not listed, then you cannot
add this device or button.
Cause
The batteries are low in either
the TC1000, the remote control you
are trying to learn, or both.
are trying to learn, or both.
Solution
Replace the batteries, as
needed. For the TC1000, see
“Replacing the Batteries,” page 28.
For the remote control, see the doc-
umentation for the remote control.
“Replacing the Batteries,” page 28.
For the remote control, see the doc-
umentation for the remote control.
Cause
The system controller is in
direct sunlight or under fluorescent
lighting.
lighting.
Solution
Direct sunlight or fluores-
cent lighting may cause interference
with the IR signal from the system
controller. Use it away from direct
sunlight or fluorescent lighting.
with the IR signal from the system
controller. Use it away from direct
sunlight or fluorescent lighting.
Cause
The electronic device may
have IR frequencies that are incom-
patible with Take Control.
patible with Take Control.
Solution
Please contact us at the
number in “Technical Support,”
page 29.
page 29.
Cause
There may be other IR-con-
trolled devices in the room, creating
a conflict with the TC1000 IR signal.
a conflict with the TC1000 IR signal.
Solution
Turn off or refrain from
using other IR-controlled devices.
Cause
The button on the remote
control being learned does not work
or is set to an alternate-device
mode, such as VCR when you are
trying to learn a TV button.
or is set to an alternate-device
mode, such as VCR when you are
trying to learn a TV button.
Solution
Before learning the button
on the remote control, verify that it
works properly by pressing the
button and observing a correct
response on the device.
works properly by pressing the
button and observing a correct
response on the device.
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9/1/98, 2:27 PM
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Black
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