Read Sony KDL-60EX720 / KDL-60EX723 Service Manual online
KDL-60EX720/60EX723 C-2
APPENDIX C - TRIAGE SHEETS
KDL-60EX723 ONLY
Before you make the service call…
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
▲
3. Bring the primary component listed for that symptom.
3D LAN Power
Audio
2X
Power
3X
Audio
6X
BL
5X
TCON/
HFR
4X**
BL
4X*
BL
7X
Temp
8X
Temp
10X
No
WIFI
No RED
STBY LED
(Dead Set)
No Video
(BL OK)
Whole
Screen
Distortion
Isolated
Area
Distortion
No 3D
No
Audio
BATV
▲
*
▲
▲
▲
205
G6
▲
206
G8
201
HEM2
151
LD
152
Service Bulletin
(See Appendix
Section)
Software Update
LCD Panel
252
TCON
N/A
WLAN
104
PROBLEM
Power
Audio/
Power
BACK-
LIGHT
BACK-
LIGHT
TCON CONV
TEMP
WDT
IR
SYNC
BLUE Triangle: (Secondary) Possible defective part
Sony KDL-60EX723 Technical Triage Chart
Chassis: AZ2F
5. Chart Color Code
RED DOT: (Primary) Most likely defective part
Last Update: 10/17/2011
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS
BASED ON SERIAL NUMBER.
▲*
Sharp Vertical or Horizontal Lines, Missing Pixels
4X* Momentary Backlight before Shut OFF
4. Follow the associated flowcharts in the Service/Training Manual to isolate the board.
Board Reference
Ref. #s
* Immediate Shutdown After Power ON & 7X
4X** No Backlight before Shut OFF
Video
Protection Modes
See
Reference
Library
FIGURE APPENDIX C-2. KDL-60EX723 MODELS ONLY
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