Read Sony KDL-60EX720 / KDL-60EX723 Service Manual online
KDL-60EX720/60EX723 C-1
APPENDIX C - TRIAGE SHEETS
The following Triage documents are for general reference purposes. To access the most recent version of theTriage documents for the models
listed in this manual, login into the Sony Authorized Servicer Portal at
www.sony.com/asp
.
KDL-60EX720 ONLY
Before you make the service call…
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
▲
3. Bring the primary component listed for that symptom.
3D
Power
Audio
2X
Power
3X
Audio
6X
BL
5X
TCON/
HFR
4X**
BL
4X*
BL
7X
Temp
8X
Temp
10X
No RED
STBY LED
(Dead Set)
No Video
(BL OK)
Whole
Screen
Distortion
Isolated
Area
Distortion
No 3D
No Audio
Main
Speakers
BATV
▲
*
▲
▲
205
G6A
▲
206
G8A
201
HEM2
151
LD
152
Service Bulletin
(See Appendix
Section)
Software Update
LCD Panel
252
TCON
N/A
PROBLEM
Power
Audio/
Power
BACK-
LIGHT
BACK-
LIGHT
TCON
CONV
TEMP
WDT
IR
SYNC
*NOTE: REFER TO LCD PANEL SERVICE MANUAL IN REFERENCE
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS BASED ON
SERIAL NUMBER.
▲*
Sharp Vertical or Horizontal Lines, Missing Pixels
4X* Momentary Backlight before Shut OFF
4. Follow the associated flowcharts in the Training Manual to isolate the board.
Board Reference
Ref. #s
* Immediate Shutdown After Power ON & 7X
4X** No Backlight before Shut OFF
Video
Protection Modes
See
Reference
Library
Sony KDL-60EX720 Technical Triage Chart
Chassis: AZ2F
5. Chart Color Code
RED DOT: (Primary) Most likely defective part
BLUE Triangle: (Secondary) Possible defective part
Last Update: 10/17/2011
FIGURE APPENDIX C-1. KDL-60EX720 MODELS ONLY
Click on the first or last page to see other KDL-60EX720 / KDL-60EX723 service manuals if exist.