KV-29FQ85E - Sony TV Service Manual (repair manual). Page 12

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Troubleshooting
He
re
 are some 
simple 
solu
tions to problems which 
may affect 
the picture 
and so
und.
Problem
No 
picture (screen is 
dar
k) and 
no 
sound.
Poor or
 no pictu
re (
screen is d
a
rk), but 
good
 sound.
No picture 
or no menu 
information 
from 
equipment connected to the 
Sca
rt con
nec
tor.
Good picture, no so
und.
No 
colour o
n
 colour 
progr
ammes.
When you switch 
on the 
TV 
the last 
channel you were 
watching before 
switching
 the TV off does not appear.
Distor
ted
 pi
ctu
re when changin
prog
rammes or selecting teletext.
Wrong 
characters appear when 
viewing teletext.
Wrong 
characters appear when 
viewing NexTView.
Picture slanted.
Snowy 
picture when viewing
 a TV 
channel.
Sol
ution
Chec
th
e ae
ria
l con
nec
tion
.
• Plug the 
TV in an
press the 
 b
u
tton
 on the 
fr
ont of 
the TV. 
If 
the standby 
indicator 
 is 
o
n
, press TV 
 button on
 the 
remot
cont
rol. 
Usi
ng the
 me
nu syst
em
, se
lec
t t
h
“Pi
ct
ure Adj
ust
m
en
t”
 me
nu and
 se
le
ct 
“Reset
” 
to 
return to
 th
e factory settings (see page 11).
Check that the 
optional equip
men
t is on 
and
 press 
the  
 button
   
re
pea
te
dly on the
 re
mot
e cont
rol unti
l the
 c
o
rre
ct inp
ut sym
bol is
 
displayed
 on 
the screen (see 
page 23
). 
• Pr
ess 
th
e  
 + butto
on the 
re
mote control. 
• Check that 
“TV Speakers
” is 
“On
” in the 
“Sound Adjustment
” 
menu (see 
page 1
3
).
• Check that 
h
e
adphone
s are 
n
o
t connected.
• Usi
ng 
th
e me
nu syst
em
, se
le
ct
 th
“Pic
ture
 Adj
ust
m
en
t”
 m
e
nu 
and
 sel
ec
Reset
” to return 
to
 factory settings (see 
page 11)
.
• This 
is
 not a 
malfunction. P
ress
 the number butto
ns on the remote 
control 
to se
le
ct the
 d
e
sire
ch
annel
.
• 
Turn
 off 
any
 equipment connected to the 
Scart 
connector on
 th
rear of
 the 
TV.
• Use t
h
e m
e
n
u
 sy
st
em
 to e
n
te
r the
 “
C
o
untry
” menu (see page 16
) and select 
the country in which 
yo
operate the 
TV 
set. For 
cyri
llic languages, we 
recommend selecting
 Russia 
country if  
y
our own 
country does not ap
pear 
in the li
st
.  
• Use 
the menu system to en
ter
 th
“Language
” men
u (see 
page 16
) and 
select the 
same 
language that
 NexTView is 
b
roadcast in.
• Usi
ng 
th
e me
nu syst
em
, se
le
ct
 th
“Picture Rotation
” 
option in the 
“Fea
ture
s”
 menu to correct th
picture slant 
(see page 
15).
• Using th
e me
nu system
, sel
ec
t th
Manua
l P
rogra
mme P
rese
t”
 menu a
n
adjust Fine 
Tuning (AFT)
 to obtain better 
picture reception (
see 
pag
18).
• Us
ing the 
me
nu syste
m
, se
le
ct the 
“Noise Red
uct
ion
” 
opt
ion in th
“Picture 
Ad
justment
” menu 
and sele
ct 
“Auto
” to reduce 
the noise 
in
 th
e picture 
(see page 11).
continued...
Problem
No unscrambled picture 
whilst 
viewing an unscrambled 
channel 
with
 
a decoder 
or a Set 
Top 
Box 
connected 
th
rough the 
Scart con
nector 
3/
3
.
Remote control does not functio
n.
The stand
by 
indicator 
 on 
the TV 
flashes.  
S
Solution
• Using th
e me
nu syst
em
, sel
ec
t the
 “
F
eatur
es
” menu and set 
“AV3 Output
” 
to 
“TV
” (see 
page 15)
.
• Check that 
the Decoder
 or the 
Se
t Top Box is 
not 
connected on 
the
   
 sc
art
  
2/
2.
• Chec
k tha
th
e Medi
a Se
le
ct
or 
o
n
 t
h
rem
ote
 c
ontro
is
 set
  to the
 de
vic
you are using
 (VCR, TV, 
DVD 
or 
AUX).
• If the remote control does not operate the 
VCR or 
DVD even 
when 
the 
Media Selector
 has 
been 
set 
cor
rectly. 
Enter 
the necessary code set as 
explained on page 
26.
• Repl
ac
e the
 ba
tt
eri
es.
• 
Contact you
r nearest 
Son
y serv
ice cen
tre.
 I
f you 
continue to 
experien
ce problems,
 h
ave your TV 
serviced b
y qu
alified 
personn
el.
 
 Never open 
the ca
sing yourself.
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