KV-27FA210 - Sony TV Service Manual (repair manual). Page 51

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 Other Information
43
Video
Audio
Problem
Possible Remedies
No picture, no
sound
❏
Make sure the power cord is plugged in.
❏
If a red light is flashing on the front of your TV for more than a 
few minutes, disconnect and reconnect the power cord. If the 
problem continues, call your local service center.
❏
Check the TV/VIDEO setting: when watching TV, set it to TV; 
when watching video equipment, set it to VIDEO 1, 2, 3, 4 or 5 
(page 3).
❏
Make sure you have inserted the batteries correctly into the 
remote control (page 2).
❏
Try another channel to rule out station trouble.
Poor or no picture, 
good sound
❏
Adjust the 
Picture
 setting in the Video menu (page 26).
❏
Adjust the 
Brightness
 setting in the Video menu (page 26).
❏
Check the antenna and/or cable connections (page 11).
No color
❏
Adjust the 
Color
 setting in the Video menu (page 26).
Only snow appears 
on the screen
❏
Check the 
Cable
 setting in the Channel menu (page 29).
❏
Check the antenna and/or cable connections (page 11).
❏
Make sure the channel selected is currently broadcasting.
Dotted lines or 
stripes
❏
Adjust the antenna.
❏
Move the TV away from other electronic equipment. Some 
electronic equipment creates electrical noise, which can 
interfere with TV reception.
Double images or 
ghosts
❏
Check your outdoor antenna or call your cable service.
Problem
Possible Remedies
Good picture, no 
sound
❏
Press 
 so that Muting disappears from the screen (page 3).
❏
Check your Audio settings. Your TV may be set to Auto SAP in 
the MTS feature (page 27).
❏
Make sure the speaker option is set to On in the Audio Menu.
❏
Press 
 to adjust your TV's volume.
(continued)
01US01COV-BR2.book  Page 43  Monday, August 4, 2003  5:05 PM
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