KDL-46HX857, KDL-55HX857 - Sony TV Service Manual (repair manual). Page 17

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KDL-46HX857/55HX857 8
SECTION 2 - TROUBLESHOOTING
2X Blink - Main Power Error
A loss of REG12V from the power supply triggers this protect event. The 
usual cause is a failure of the main switching supply. In some instances, 
excessive loading on the secondary supply lines can cause the switching 
regulator to stop, or fail again, if a replacement board is installed.
3X Blink- DC Regulator/Audio Error/HDMI/Tuner
Several items are monitored on the main board. Any error detected in the 
following circuits will cause the television to shut down and generate a 3X 
error:
 
Loss of regulated B+ circuits
 
Audio amplifier failure
 
HDMI equalizer IC
 
Tuner demodulator circuits
In most cases, replacement of the main board will remedy a 3X error. 
4X Blink – Balancer Error
The 4X error code is only used on models incorporating local dimming LED 
backlighting. If a failure occurs on the LD board or one of the LED’s fails in 
the panel the TV will shut down and display this diagnostic code. Models 
using conventional non-local dimming LED backlighting do not utilize this 
error code.
5X Blink - TCON Error
The 5X blink protection mode indicates a communications error between 
the TCON Board and the X-Reality microprocessor on the Main Board. If 
the TCON is available for replacement, replace the TCON. If the TCON is 
not available, the LCD panel must be replaced since the TCON circuit is 
part of the LCD panel assembly. In rare cases a loose or defective LVDS 
cable could also be the cause. 
6X Blink - Converter System Failure
If the converter circuit (located on the power supply or separate converter 
board) fails to start or shuts down due to an over-voltage or over-current 
condition, the unit will shut down and generate a 6X error code. The 
diagnostic page labels this as a “Backlight Failure” even though the 
backlights are not a source of the problem. Replacement of the Power 
Supply Board should rectify this problem.
7X Blink - Temperature Failure
If the temperature inside the television becomes excessive, the temperature 
sensor (located on the Main Board) notifies the TV to shut down and display 
a 7X error. Excessive temperature errors will always occur when the TV 
has been running a while and can be caused by excessive ambient heat or 
improper ventilation of the television.
8X Blink –  Not listed in Self Check
The 8X blink code is mainly used during TV software development. Look in 
TV’s service Self Check for error code history and notice at the bottom of 
the list WDT (Watch Dog Timer) error codes, in particular notice 103 HOST_
WDT. If this error code appears, check for any additional documentation on 
the Sony ESI site.
10X Blink – IR Sync Transmitter Failure
A failure of the infrared sync transmitter circuits on the HEM3 board will 
cause a 10X error and replacement of this board will usually rectify the 
problem. In rare cases, the Main Board could be the source of the failure.
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