Read Sony KDL-46HX820 / KDL-55HX820 Service Manual online
3-11. Skype Trouble Shooting Flow
Troubleshooting
KDL- 46HX820, 55HX820
RM-GD017
Problem!
NO
Far end
setting/system.
Test again.
Move unit away
from speaker.
NG
CMU-BR100
is NG.
* Continue
Call Skype
sound test.
NG
OK
Do you have
Buy
NO
Is it Skype
ready TV?
ready TV?
Buy ready TV
NO
YES
Network
connected?
NO
Do network setup
Far end
YES
NO
NO
Sound quality?
No video?
No video
Sound quality?
USB plugged?
Insert USB
NO
CMU‐BR100?
CMU‐BR100
YES
Far end
PIC/AUD
quality?
NO
YES
Network speed.
Auto‐Focus
doesn’t work?
NO
YES
Manual Focus
NO
CMU‐BR100 is NG.
Yes
Enough NET
speed?
Able to run
Skype App?
YES
NO
‐Unplug other USB
device.
‐AC Off/On
device.
‐AC Off/On
Insert other CMU
p
Or Far end system
issue.
Manual Focus
work?
SPEC. Focus area.
Swap to new one.
YES
Change USB port.
YES
* Continue
NO
Able to run
Skype App?
NO
Works?
Insert other CMU‐
BR100 or USB
dongle.
BR100 or USB
dongle.
Repair B* PWB
YES
Repair B*PWB
Able to run
Skype App?
YES
Spec. USB overload.
NO
YES
Works?
CMU‐BR100 is NG.
Swap to new one.
Repair B PWB
Segment
Size
B* Board
Type
-29-
2b-2
46
BATL
2b-2
55
BATL
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