KDL-40NX720, KDL-46NX720, KDL-55NX720, KDL-60NX720 - Sony TV Service Manual (repair manual). Page 82

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KDL-40NX720/46NX720/55NX720/60NX720 C-2
APPENDIX C - TRIAGE SHEETS
KDL-46NX720 ONLY
Before you make the service call…
1.  Confirm the symptom from the customer.
Chassis: AZ2-F
2.  Select that symptom from the chart.
3.  Bring 
ONLY THE MOST LIKELY PART
for that symptom.
4.  Follow the troubleshooting charts in the in the technical guides to isolate the board.
5.  Chart Color Code
RED DOT: Most likely defective part  
LAST UPDATED: 9/15/2011
BLUE Triangle: Secondary Possible defective part
No
Power
Wireless
LAN
Remote
Audio
2X     3X    4X*
4X**    5X     6X    7X    8X    10X
No Green
Power LED
(Dead Set)
No 
Video        
Whole 
Screen 
Distortion
Isolated 
Area 
Distortion   
No 3D
Double 
images on 
3D         
Not Working
No Remote
No 
Audio
REF #
Main Board
 
    
251
Power Supply
  
152
HLT2 Board
302
HEM2 Board
105
Service Bulletin
Software Update
Wireless LAN Card
108
TCON Board
LCD Panel
Problem
POWER AUDIO/
POWER
BACK-
LIGHT
BACK-
LIGHT TCON CONV TEMP
WDT
IR
SYNC
Sony KDL-46NX720 Technical Triage Summary Sheet
Symptoms - Shutdown, Power Led
blinking red diagnostics sequences
Video                  
See LCD 
Panel
Manual
*4X WITH MOMENTARY BACKLIGHTING
**4X WITH NO BACKLIGHTING
See
Reference
Library
Reference
* ONLY IF 7X SHUTDOWN OCCURS IMMEDIATELY
FIGURE APPENDIX C-2.  KDL-46NX720 MODELS ONLY
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