KDL-32EX355, KDL-40EX455 - Sony TV Service Manual (repair manual). Page 16

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KDL-32EX355/40EX455 8
SECTION 2 - TROUBLESHOOTING
6X Blink - Backlight Converter System Failure
If the Converter Circuits fails to generate high voltage or one or more of 
the backlight fails to light, the television will shut down and display this 
diagnostics error. 
7X Blink - Temperature Failure
A digital thermometer IC located on the Main Board provides a temperature 
reading of the chassis and LCD Panel. If the temperature exceeds a pre-
determined point the TV will shut down. If this problem occurs immediately 
at turn-on, the temperature sensing IC has failed and replacing the main 
board is required. If this occurs after the TV has been running for a while, 
check for ventilation issues that could cause the TV to run hotter than 
normal.
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location. 
1.  Confirm the symptom from the customer.
    RED DOT: (Primary) Most likely defective part.  
2.  Select that symptom from the chart.
    BLUE Triangle: (Secondary) Possible defective part.
3.  Bring the primary component listed for that symptom.
5.  Chart Color Code.
Power
Audio
2X     3X    5X     6X    7X   
Dead set
No 
Video             
Whole 
Screen 
Distortion
Isolated 
Area 
Distortion                            
No Audio          
Main Board
*
 
Power Supply
***
H Board
LCD Panel
**
TCON
4.  Follow the associated flowcharts in the Training Manual to isolate the board.
Board 
* TV Immediate Shuts OFF After Power ON & 7X
***Backlight Does NOT Turn ON before TV Shuts OFF
*NOTE: REFER TO LCD PANELS SERVICE 
MANUAL IN REFERENCE LIBRARY DATABASE 
FOR CORRECT REPLACEMENT PARTS BASED 
**Backlight Turns ON before TV Shuts OFF
Video                  
Protection Modes
ON SERIAL NUMBER.
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