KDL-22EX355, KDL-32EX355, KDL-32EX356, KDL-40EX455, KDL-40EX456 - Sony TV Service Manual (repair manual). Page 15

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KDL-22EX355/32EX355/32EX356/40EX455/40EX456 7
SECTION 2 - TROUBLESHOOTING
VIEWING THE SELF CHECK DIAGNOSIS HISTORY
When an error is detected, the Self Check screen records the date(s) and 
the number of times the error occurred. This is helpful in confirming past 
occurrences of an error, and for determining if an error is intermittent when 
the customer is not sure what is causing the television to shut down. If the 
screen displays a 0, no error has occurred.
1.  TV must be in Standby mode.
2.  Press the following buttons on the Remote Commander within a 
second of each other: 
DISPLAY
 
 Channel 
5
 
 Volume 
+
 
 
POWER
3.  To access the 
Self diagnosis history page, press   until Self 
diagnosis history is highlighted, and then press 
.
Sound Adjustment
>>
Wide Band Tuning
>>
Range Scan…
>>
Self diagnosis history
>>
Status Information…
>>
LVDS Spectrum(%0)
<[
25
]>
Panel Selection
<[
LTY320AN03
]>
SERIAL NUMBER EDIT
5001692
MODEL NAME EDIT
KDL-32EX355
[</>]Set [Home] Exit
Service Mode
Back
<<
002 MAIN_ POWER
000
003 DC_ALERT1
000
003 AUDIO_PROT
000
004 BALANCER_ERR
000
005 TCON_ERR
000
005 PANEL_ID_NVM_ERR
000
006 BACKLIGHT_ERR
000
007 TEMP_ERR
000
00001
00036
00001
[Home] Exit
SELF CHECK
SAMPLE SELF CHECK DIAGNOSIS PAGE
2X Blink - Main Power Error
A loss of REG12V from the power supply triggers this protect event. The 
usual cause is a failure of the main switching supply. In some instances, 
excessive loading on the secondary supply lines can cause the switching 
regulator to stop, or fail again, if a replacement board is installed.
3X Blink- DC Regulator/Audio Error
The REG 5V and D3.3V source originating on the Main Board is monitored 
for low-voltage conditions by the CPU. A failure causing a 3X shutdown 
requires replacing the Main Board.
4X Blink – Balancer Error
NOT USED IN THIS MODEL SERIES
5X Blink - TCON Error/Panel Error
The 5X blink protection mode indicates a communications error with the 
timing control circuits (TCON Board) has occurred. If the TCON Board is 
available for replacement, replace it, if not, replace the LCD Panel Assembly. 
In rare cases a loose or defective LVDS cable could also be the cause.
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