KD-36NX200E - Sony TV Service Manual (repair manual). Page 14

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Additional Information
38 
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
If you continue to have these problems, have your TV serviced by qualified personnel or you can contact the Sony 
Customer Information Line on 0870 599 1999.                 
NEVER open the casing yourself.
Problem
Possible causes
Solutions
No picture, no sound.
Power off
TV in standby. 
Aerial disconnected.
Plug in the TV. 
Press the 
 button on the front of the TV. If the 
 
indicator is on press the 
 button on the remote control. 
Check aerial connection
Poor or no picture (screen is
dark), but good sound.
Picture preset level adjustment
Select ‘Picture Adjustment’ menu then adjust adjust the 
brightness, picture and colour levels. 
No picture on any channel after
digital tuning.
No digital transmissions in your area.
No digital transmissions from the 
transmitter you are currently using.
Unsuitable aerial.
 
Weak signal.
Tune in all the Analogue channels available using the 
‘Manually tuning analogue signals’ instructions of this 
manual to tune in available analogue channels, then contact 
local installer to find out when digital transmissions begin in 
your area. 
Contact a local installer to find out at which transmitter you 
should be pointing your aerial.
Change your aerial to cover the channels used by digital 
programmes. 
Ensure aerial is correctly aligned to transmitter.
Ensure aerial is is plugged directly into the TV (not through 
other equipment).
Upgrade to a higher gain aerial.
Some channels are blank.
Scrambled or subscription-only 
channel. 
 
Programme used only for data (no 
picture or sound). 
Programme not being transmitted.
Subscribe to pay-per-view broadcaster. 
See ‘Skipping a programme’ section.
See ‘Re-arranging your channels’ section.
Standby indicator flashing.
Fault (irregular flash)
Digital mode Timer Record active 
(regular flash).
Do not open the cabinet, refer to qualified personnel.
Contact your nearest SONY Service Centre.
Will clear when Timer Recording stops.
Good picture, no sound
Volume control.
Press the 
 + button on the remote control. 
If 
 is displayed on the screen, press the 
 button on 
the remote control.
Poor picture quality
Wrong external mode selected for an 
RGB video source.
Press the 
 button repeatedly until the RGB symbol 
 
is displayed on screen.
No colour on colour
programmes
Colour level setting.
Select ‘Picture Adjustment’ menu then adjust the colour 
setting.
Remote control does not
function
Batteries low.
Replace batteries.
Distorted picture when
changing programmes or
selecting teletext
Inputs from external equipment not 
switched off.
Switch off all additionally connected equipment.
/
Additional Information
 37
Specifications
TV System
B/G/H, DK, DVB-T
Colour System
PAL,SECAM
NTSC 3.58, 4.43 (only Video In)
MPEG-2    MP@ML
Channel Coverage
See the ‘Channel Display Table’ below
Picture Tube
KV-32NX200E
FD Trinitron Approx. 82cm
KV-36NX200E
FD Trinitron Approx. 91cm
Sound Output
Left/Right:
2x20W (music power), 2x10W (RMS)
Subwoofer:
1x30W (music power), 1x15W (RMS)
Power Consumption
KV-32NX200E
154W (1w standby)
KV-36NX200E
182W (1w standby)
Dimensions (w x h x d)
KV-32NX200E
Approx. 910 x 445.5 x 590mm
KV-36NX200E
Approx. 1010 x 645 x 607mm
Weight
KV-32NX200E
Approx. 67kg
KV-36NX200E
Approx. 87kg
Rear Terminals
21-pin Euro connector (CENELEC standard) including  audio/video
input, RGB input, TV audio/video output.
21-pin Euro connector (CENELEC standard) including  audio/video
input, RGB input, TV audio/video output
21-pin Euro connector (CENELEC standard) including audio/video
input, S-video input, selectable audio/video output.
Conditional Access Module
RF In
Audio output - RCA phono jacks
Front Terminals
Video input - phono jack
S video input - 4 pin DIN
Audio inputs - phono jacks
Headphones jack - minijack stereo
Accessories Supplied
RM-939 remote control (1)
IEC designated size AAA (R03) battery (2)
RF Loopthrough cable (1)
Modem (1)
 1
 2
 3/
s
 3
 4
s
 4
 4
Design and specification are subject to change without notice
Channel Display Table
Receivable Channels
Channel Displays
B/G/H
E2.12, 21...69
C02.C12, C21...C69
KABEL-TV (1)
S1..S41
S01...S41
KABEL-TV (2)
S01..S05
S42...S46
M1...M10
S01...S10
U1...U10
S11...S20
ITALIEN
A, B.H, H1, H2
C13, C14.C20, C11, C12
D/K
R01.R12, R21.R69
C01...C12, C21...C69
S01...S05
S42...S46
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