KD-32DC11U - Sony TV Service Manual (repair manual). Page 12

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Additional Information
Specifications
TV System
B/G/H, D/K
Colour System
PAL
NTSC 3.58, 4.43 (only Video In)
MPEG-2 MP@ML
Channel Coverage
VHF:
UHF:
CATV:
HYPER:
D/K:
DTT
E2-E12
E21-E69
S1-S20
S21-S41
R1-R12, R21-R69
D21-D69
Picture Tube
KD-28DL11: FD Trinitron WIDE Approx. 71cm (28inches)
KD-28DX51: FD Trinitron WIDE Approx. 71cm (28inches)
KD-32DC11:FD Trinitron WIDE Approx. 82cm (32inches)
KD-32DX51: FD Trinitron WIDE Approx. 82cm (32inches)
Sound Output
Left/Right:
2x14W (music power), 2x7W (RMS)
Power Consumption
KD-28DL11: 80W
KD-28DX51: 80W
KD-32DC11:88W
KD-32DX51: 88W
Dimensions (w x h x d)
KD-28DL11: Approx. 790 x 515 x 525 mm
KD-28DX51: Approx. 784 x 496 x 543 mm
KD-32DC11:Approx. 933 x 562 x 572 mm
KD-32DX51: Approx. 895 x 575 x 588 mm
Weight
KD-28DL11: Approx. 43kg
KD-28DX51: Approx. 44kg
KD-32DC11:Approx. 61kg
KD-32DX51: Approx. 61kg
Rear Terminals
i1/
21-pin Euro connector (CENELEC 
standard) including audio/video input, 
RGB input, TV audio/video output.
i2/r
21-pin Euro connector (CENELEC 
standard) including audio/video input, 
S-VIDEO input, selectable audio/
video output.
DIGITAL
 
RF In (Digital)
ANALOGUE
 
RF In (Analogue)
RF Out
Audio output - phono jacks.
PCMCIA (for future use only).
MODEM
MODEM jack (for future only).
Front/Side Terminals
i
Headphone jack - minijack stereo.
r
3*
S-Video input - 4 pin DIN
t3
Video input - phono jack.
o3
Audio input - phono jack.
Supplied Accessories
RM-949 remote control (1)
IEC designated size AA (R06) battery (2)
RF Lead (1)
Design and specification are subject to change without notice.
 
z
*Only for KD-28DX51U / KD-32DX51U 
models.
Additional Information
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem
Cause
Solution
No picture, no sound.
Power off.
TV in standby.
Aerial disconnected.
Plug in the TV.
If  the 
1 indicator is lit, press the       
TV I/
1 button on the remote control.
Press the 
! button on the front of the 
TV.
Check aerial connection.
Poor or no picture (screen is dark), good 
sound.
Low picture settings.
Access the ‘Picture Adjustment’ 
menu and adjust the ‘Brightness’, 
‘Colour’ and ‘Contrast’ settings. Refer 
to page 22.
No picture on any channel after digital 
tuning.
No digital transmissions in your area.
Weak signal.
Unsuitable aerial.
Tune in all available analogue 
channels. Refer to ‘Manual 
Programme Preset’ on page 25. 
Contact a local installer to find out 
when digital transmissions begin in 
your area.
Ensure aerial/satellite dish is 
correctly aligned to transmitter.
Ensure aerial is plugged directly into 
the TV (not through other 
equipment).
Upgrade to a higher gain aerial.
Upgrade to a higher gain aerial.
Some channels are blank.
Scrambled/Subscription only 
channel.
Channel not being transmitted.
Channel used only for data (no 
picture or sound).
Subscribe to the pay-per-view 
service.
Contact the broadcaster for 
transmission details
Standby indicator flashing.
Fault (irregular flashing).
Digital programme set for ‘Timer 
Record’ (regular flash).
Do not open the cabinet, refer to 
qualified personnel.
Contact your nearest 
 
Service Centre.
For more information see the EPG 
section. Refer to page 19.
Good picture, no sound
Low or muted volume.
TV speakers are turned off.
Press the 
2 + button on the remote 
control.
If 
% is displayed, press the % button 
on the remote control.
Access the ‘Detail Adjustment’ menu 
and set the ‘TV Speakers’ option to 
‘On’. Refer to page 23.
No colour on colour programmes.
Low colour level settings.
Access the ‘Picture Adjustment’ 
menu and adjust the ‘Colour’ setting. 
Refer to page 22.
Remote control does not work.
Batteries low.
Replace batteries.
Distorted picture when changing 
programmes or selecting text.
Connected equipment switched on.
Switch off external equipment (VCR, 
DVD player etc.)
Channel number permanently displayed 
on screen.
Press the 
/  button on the remote 
control.
If you continue to have these problems, have your TV serviced by qualified personnel.
NEVER open the casing yourself.
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