HDR-AX2000, HDR-AX2000E (serv.man2) - Sony Movie Service Manual (repair manual). Page 5

HDR-AX2000/AX2000E_L2

1-1

In this unit, about 10 seconds after power is supplied to the battery terminal using the regulated power supply (8.4V), the power is shut off 
so that the unit cannot operate.
These following method is available to prevent this.

Use the AC adaptor (AC-L100C).

When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “Destination data write”.

When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.

The set is shipped with a unique ID (USB Serial No.) written in it.
This ID has not been written in a new board for service, and therefore it must be entered after the board replacement.
Start the Adjust Manual in the Adjust Station and execute the “USB serial No. input”.

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the Viewfinder or the LCD 
screen what to do. This function consists of two display; selfdiag-
nosis display and service mode display.
Details of the self-diagnosis functions are provided in the Instruc-
tion manual.

When problems occur while the unit is operating, the counter of the 
Viewfinder or the LCD screen shows a 4-digit display consisting of 
an alphabet and numbers, which blinks at 3.2 Hz. This 5-character 
display indicates the “repaired by:”, “block” in which the problem 
occurred, and “detailed code” of the problem.

1 1

3 1

C

Repaired by:

Refer to “1-3-3. Self-diagnosis Code Table”.

Indicates the appropriate
step to be taken.
E.g.
31 ....Reload the tape.
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2Hz

C :  Corrected by customer
H :  Corrected by dealer
E :  Corrected by service
 engineer

Viewfinder or LCD screen

C : 3 1 : 1 1

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

0

4

0

0

Non-standard battery is used.

Use the InfoLITHIUM battery.

C

0

6

0

0

The battery pack temperature is high.

Change the battery pack or place it in a cool place.

C

1

3

0

1

Memory card is unformatted.
Memory card is broken.

Format the memory card.
Insert a new memory card.

C

1

3

0

4

The external storage media has connected 
loose.

Insert again the external storage media precisely.

Abnormality occurs in the external stor-
age media.

Format again the external storage media.

The external storage media is broken.

Replace it with new one.

Abnormality occurs in between the main 
and the external storage media.

Turn power off and turn power on again.

C

3

2

6

0

Difficult to adjust focus 
(Cannot initialize focus)

Retry turn the power on by the power switch. If it does not 
recover, check the focus MR sensor of lens block (pin 0, qs 
of CN6602 on the VC-582 board). If it is OK, check the focus 
motor drive IC (IC6002 on the VC-582 board).

E

2

0

0

0

Flash memory data are rewritten.

Make flash memory data correct value. (Note 1)

E

6

1

1

0

Zoom operations fault
(Cannot initialize zoom lens.)

Inspect the lens block zoom MR sensor (pin es, ef of CN6602 
on the VC-582 board) when zooming is performed when the 
zoom lever is operated, or the zoom motor drive circuit (IC6002 
on the VC-582 board) when zooming is not performed.

E

6

1

1

1

The abnormalities in initialization of 
the focus lens and the abnormalities in 
initialization of the zoom lens occurred 
simultaneously.

Check both C: 32: 60 and E: 61: 10 of the self-diagnosis 
code.

E

6

1

3

0

Reset position detect error when stepper 
iris is initialized.

Turn on the power and set to T (telephoto) end by rotating the 
ZOOM manual ring. While observing the iris blades in the 
lens, turn on the power again and check the iris blades in the 
lens work properly. Inspect the iris drive motor of lens drive 
block (Pin qh to ql of CN6602 on the VC-582 board), when 
the iris does not operate. Inspect the iris reset sensor of lens 
drive block (Pin qd to qg of CN6602 on the VC-582 board), 
when the iris operate.

E

6

2

0

0

Steadyshot function does not work well. 
(With pitch angular velocity sensor out-
put stopped.)

Inspect pitch angular velocity sensor (SE8501 on the GY-022 
board) peripheral circuits.

E

6

2

0

1

Steadyshot function does not work 
well. 
(With yaw angular velocity sensor output 
stopped.)

Inspect yaw angular velocity sensor (SE8502 on the GY-022 
board) peripheral circuits.

E

6

2

0

2

Abnormality of IC for steadyshot.

Inspect the steadyshot circuit (IC6401 on the VC-582 board). 
If it does not recover, replace the VC-582 board. (Note 2) If 
an error occurs again, replace the lens block.

E

6

2

0

3

IC for steadyshot and micro controller 
communication abnormality among.

Inspect the steadyshot circuit (IC6401 on the VC-582 board).

E

6

2

1

0

Shift lens initializing failure

Inspect the EEPROM (IC5602 on the VC-582 board). If it does 
not recover, replace the VC-582 board. (Note 2) If an error 
occurs again, replace the lens block.

Note 1: Start the Adjust Manual in the Adjust Station and refer to the “Destination data write”.
Note 2: When replacing the VC-582 board, remove the EEPROM (IC5602) from the VC-582 board that is going to be repaired. Install the removed EEPROM 

(IC5602) to the replaced VC-582 board.