CPD-200GS - Sony Monitor Service Manual (repair manual). Page 11

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• Adjust the size or centering (page 9).
• Some video modes do not fill the screen to the edges. This problem tends to occur with

certain video boards.

• Adjust the geometry (page 10).

• Adjust the convergence (pages 12 – 13).

• Adjust the contrast and brightness (page 8).
• Degauss the monitor (page 13).

If you place equipment which generates a magnetic field, such as a loudspeaker, near
the monitor, or you change the direction of the monitor, color may lose uniformity.
The degauss function demagnetizes the metal frame of the CRT to obtain a neutral
field for uniform color reproduction. If a second degauss cycle is needed, allow a
minimum interval of 20 minutes for the best result.

• If red or blue shadows appear along the edges of images, adjust the convergence

(pages 12 – 13).

• If the moire is cancelled, the picture may become fuzzy.  Decrease the moire

cancellation effect (pages 12 – 13).

• Isolate and eliminate any potential sources of electric or magnetic fields. Common

causes for this symptom are electric fans, fluorescent lighting or laser printers.

• If you have another monitor close to this monitor, increase the distance between them

to reduce the interference.

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try the monitor on a different computer in a different room.

• Set the refresh rate on the computer to obtain the best possible picture by referring to

your computer’s manual.

• Eliminate the use of video cable extensions and/or video switch boxes if this symptom

occurs. Excessive cable length or a weak connection can produce this symptom.

• Cancel the moire (pages 12 – 13).

The moire may be modified depending on the connected computer.

• Due to the relationship between resolution, monitor dot pitch and the pitch of some

image patterns, certain screen backgrounds sometimes show moire. Change your
desktop pattern.

• These wires stabilize the vertically striped aperture grille (page 17). This aperture grille

allows more light to pass through to the screen giving the Trinitron CRT more color
and brightness.

• When the power is turned on, the auto-degauss cycle is activated.  While the auto-

degauss cycle is activated, a hum may be heard.  The same hum is heard when the
monitor is manually degaussed. This is not a malfunction.

• If the problem persists, call your authorized Sony dealer from a location near your monitor.
• Note the model name and the serial number of your monitor. Also note the make and name of your video board.

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If there is something wrong with the input signal, one of the
following messages appears.

“OUT OF SCAN RANGE” indicates that the input signal
is not supported by the monitor’s specifications.

“NO INPUT SIGNAL” indicates that no signal is input.

To solve these problems, see “Troubleshooting” below.

This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support.

If the u indicator  is not lit

If the “NO INPUT SIGNAL”
message appears on the
screen, or if the u indicator is
either orange or alternating
between green and orange

If the “OUT OF SCAN
RANGE” message appears on
the screen

If no message is displayed
and the u indicator is green
or flashing orange

INFORMATION

OUT  OF  SCAN  RANGE

• Check that the power cord is properly connected.
• Check that the u (power) switch is in the “on” position.

• Try pressing any key on the computer keyboard.
• Check that your computer power switch is in the “on” position.
• Check that the video signal cable is properly connected and all plugs are firmly seated

in their sockets.

• Ensure that no pins are bent or pushed in the HD15 video input connector.
• Check that the video board is completely seated in the proper bus slot.

• Check that the video frequency range is within that specified for the monitor.

Horizontal: 30 – 70 kHz (CPD-100GS), 30 – 85 kHz (CPD-200GS)
Vertical: 50 – 120 Hz
Refer to your computer’s instruction manual to adjust the video frequency range.

• If you are using a video signal cable adapter, check that it is the correct one.

• See “Self-diagnosis Function” (page 20).

• Check your graphics board manual for the proper monitor setting.
• Check this manual and confirm that the graphics mode and the frequency you are

trying to operate at is supported. Even if the frequency is within the proper range,
some video boards may have a sync pulse that is too narrow for the monitor to sync
correctly.

• Degauss the monitor (page 13).

If you place equipment which generates a magnetic field, such as a loudspeaker, near
the monitor, or you change the direction of the monitor, color may lose uniformity.
The degauss function demagnetizes the metal frame of the CRT to obtain a neutral
field for uniform color reproduction. If a second degauss cycle is needed, allow a
minimum interval of 20 minutes for the best result.

• If the control lock function is set to on, set it to off using the OPTION OSD (page 14).