Read Sony BDP-S5000ES Service Manual online
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BDP-S5000ES
SECTION 9
TROUBLESHOOTING
Main Flow
Start (and return from each flow)
Yes
Does the WAIT display appear on the FLD
in about 10 seconds after AC IN?
in about 10 seconds after AC IN?
No
To Power (System) Flow
Yes
Does the WELCOME display clear in a few
seconds after SW on of power?
seconds after SW on of power?
No
Replace MB board
Yes
Does the WAIT display appear on the FLD
after?
after?
No
Yes
SYS ERR display on the FLD after 20 - 30
seconds?
seconds?
No
Does the WELCOME display appear on the
FLD when pressing the power button on the
front panel?
FLD when pressing the power button on the
front panel?
No
Does the WELCOME display appear on the
FLD when pressing the power button on the
remote control?
FLD when pressing the power button on the
remote control?
Yes
Yes
To FL/FR Flow
Does XMB or SETUP screen appear on the
video output screen?
video output screen?
No
To VP Board Flow
Yes
Yes
Icons can be selected using arror keys on
the remote control
the remote control
No
To FL/FR Flow
Yes
There are disks that cannot be played back
No
Proper sound is output when playing back
BD, DVD-ROM, etc.
BD, DVD-ROM, etc.
No
To AU Board Flow
Yes
Yes
To Drive Flow
Proper video appears when playing back
BD, DVD-ROM, etc.
BD, DVD-ROM, etc.
No
To VP Board Flow
Yes
Does appear on the composite video
output screen?
output screen?
No
To VP Board Flow
Recheck symptom of customer as CND
Yes
Is 5V/12V power supplied to the drive?
No
To Drive Power Flow
Yes
Symptom does not improve even when
replacing SATA cable
replacing SATA cable
No
Replace SATA cable
Yes
Symptom does not improve even when
replacing drive
replacing drive
No
Replace drive
Yes
Replace MB board
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