DSC-HX300 (serv.man2) - Sony Digital Camera Service Manual (repair manual). Page 7

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DSC-HX300_L2
1-4
– ENGLISH –
1-5. SELF-DIAGNOSIS FUNCTION
1-5-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis func-
tion starts working, and displays on the LCD screen what to do.
Details of the self-diagnosis functions are provided in the Instruction 
manual.
1-5-2. Self-diagnosis Display
When problems occur while the unit is operating, the LCD screen shows 
a 4-digit display consisting of an alphabet and numbers, which blinks at 
3.2 Hz. This 5-character display indicates the “repaired by:”, “block” in 
which the problem occurred, and “detailed code” of the problem.
0 0
3 2
C
Repaired by:
Refer to “1-5-3. Self-diagnosis Code Tabl e”.
Indicates the appropriate
step to be taken.
E.g.
13 ....Format the “memory card”.
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2 Hz
C : Corrected by customer
E : Corrected by service
engineer
LCD screen
1-5-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
1
3
0
1
The internal memory has experienced a me-
dia error.
Turn the power off and on again.
The internal memory has experienced a for-
mat error.
Format the internal memory.
Memory card is unformatted.
Format the memory card.
Memory card is broken.
Insert a new memory card.
Memory card type error
Insert a supported memory card.
The camera cannot read or write data on the 
memory card.
Turn the power off and on again, or taking out and inserting the memory 
card several times.
C
3
2
0
1
Trouble with hardware
Turn the power off and on again.
C
E
3
2
6
1
6
0
0
0
Difficult to adjust focus
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not recover, 
check the focus reset sensor of lens block (pin qh, qk of CN402 on the 
SY-1016 board). If it is OK, check the focus motor drive IC (IC403 
on the SY-1016 board).
E
4
1
0
0
Abnormality of network control.
Turn power off and turn power on again.
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
Retry turn the power on by the power switch. Check the zoom reset 
sensor of lens block (pin qf of CN402 on the SY-1016 board) when 
zooming is performed when the zoom button is operated. If it is OK, 
check the zoom motor drive IC (IC403 on the SY-1016 board).
E
6
1
3
0
Reset position detection error on the stepper
iris initializing
Turn power off and turn power on again.
E
6
2
0
2
Abnormality of IC for steadyshot.
Check or replacement of the IC for steadyshot (IC403 on the SY-1016 
board).
E
6
2
1
0
Lens initializing failure.
Check or replacement of the IC for steadyshot (IC403 on the SY-1016 
board).
E
6
2
1
1
Lens overheating (PITCH).
Check the HALL element (PITCH) of optical image stabilizer (pin wj, 
wk
 of CN402 on the SY-1016 board). If it is OK, check PITCH angular 
velocity sensor (SE401 on the SY-1016 board) peripheral circuits.
E
6
2
1
2
Lens overheating (YAW).
Check the HALL element (YAW) of optical image stabilizer (pin e;, 
ea
 of CN402 on the SY-1016 board). If it is OK, check YAW angular 
velocity sensor (SE401 on the SY-1016 board) peripheral circuits.
E
6
2
2
0
Abnormality of thermistor.
Check the temp sensor of optical image stabilizer (pin qs of CN402 
on the SY-1016 board).
E
9
1
0
1
Abnormality when flash is being charged.
Checking of flash unit or replacement of flash unit. (Note 1)
E
9
2
0
0
Battery / Dry cell distinction defect
Turn power off and turn power on again.
E
9
4
0
0
Internal memory fault
Inspect the internal memory (IC201 on the SY-1016 board).
E
9
5
0
0
GPS hardware error
Turn power off and turn power on again.
E
9
5
0
1
Acceleration sensor hardware error 
Turn power off and turn power on again.
E
9
5
0
2
Electronic compass hardware error 
(GPS hardware error)
Turn power off and turn power on again.
Note 1: After repair, be sure to perform “1-6. PROCESS AFTER FIXING FLASH ERROR”.
Note 2: Functions of codes with * mark are not provided in this unit.
*
*
*
*
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