STR-DA3500ES - Sony Audio Service Manual (repair manual)

2010B05-1

© 

2010.02

This receiver incorporates Dolby* Digital and Pro Logic Surround and 
the DTS** Digital Surround System.
*

Manufactured under license from Dolby Laboratories. Dolby and 
the double-D symbol are trademarks of Dolby Laboratories.

** Manufactured under license under U.S. Patent #'s: 5,451,942; 

5,956,674; 5,974,380; 5,978,762; 6,226,616; 6,487,535; 
7,212,872; 7,333,929; 7,392,195; 7,272,567 & other U.S. and 
worldwide patents issued & pending. DTS is a registered 
trademark and the DTS logos, Symbol, DTS-HD and DTS-HD 
Master Audio are trademarks of DTS, Inc. © 1996-2008 DTS, Inc. 
All Rights Reserved.

“Neural-THX” and “NEURAL-THX” introduced in the Operating 
Instructions and displayed in the display window and on the GUI menu 
screen mean Neural-THX Surround.

This product using Neural-THX

®

 Surround is manufactured under 

license from Neural Audio Corporation and THX Ltd. Sony 
Corporation hereby grants the user a non-exclusive, non-transferable, 
limited right of use to this product under USA and foreign patent, 
patent pending and other technology or trademarks owned by Neural 
Audio Corporation and THX Ltd. “Neural Surround”, “Neural Audio”, 
“Neural” and “NRL” are trademarks and logos owned by Neural Audio 
Corporation, THX is a trademark of THX Ltd., which may be 
registered in some jurisdictions. All rights reserved.

This receiver incorporates High-Definition Multimedia Interface 
(HDMI™) technology.

HDMI, the HDMI logo and High-Definition Multimedia Interface are 
trademarks or registered trademarks of HDMI Licensing LLC.

SIRIUS, XM and all related marks and logos are trademarks of Sirius 
XM Radio Inc. and its subsidiaries. All rights reserved.

The font type (Shin Go R) installed in this receiver is provided by 
MORISAWA & COMPANY LTD.
These names are the trademarks of MORISAWA & COMPANY LTD., 
and the copyright of the font also belongs to MORISAWA & 
COMPANY LTD.

iPod is a trademark of Apple Inc., registered in the U.S. and other 
countries.
All other trademarks and registered trademarks are of their respective 
holders. In this manual, ™ and ® marks are not specified.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, 
Inc. and any use of such marks by Sony Corporation is under license. 
Other trademarks and trade Other trademarks and trade names are 
of their respective owners.

“M-crew Server” is a trademark of Sony and trade 

“x.v.Color (x.v.Colour)” and “x.v.Color (x.v.Colour)” logo are 
trademarks of Sony Corporation.

“BRAVIA” is a trademark of Sony Corporation. 

POWER OUTPUT AND TOTAL 
HARMONIC DISTORTION:
With 8 ohms loads, both channels driven, from 
20 Hz – 20,000 Hz; rated 100 watts per channel 
minimum RMS power, with no more than 0.09% 
 total harmonic distortion from 250 milliwatts to 
rated output.

Power Output
Rated Power Output at Stereo Mode

1)

(8 ohms 20 Hz – 20 kHz, THD 0.09%):

100 W + 100 W

Reference Power Output at Stereo Mode 
(4 ohms 20 Hz – 20 kHz, THD 0.15%):

85 W + 85 W

Reference Power Output (8 ohms 1 kHz, THD 0.7%)
FRONT

2)

:

110 W + 110 W

CENTER

2)

:

110 W

SURROUND

2)

:

110 W + 110 W

SURROUND BACK

2)

:

110 W + 110 W

Reference Power Output (4 ohms 1 kHz, THD 0.7%)
FRONT

2)

:

100 W + 100 W

CENTER

2)

:

100 W

SURROUND

2)

:

100 W + 100 W

SURROUND BACK

2)

:

100 W + 100 W

(US and Canadian models)
230 V AC, 50 Hz
(AEP and UK models)

1)

Depending on the sound field settings and the source, 
there may be no sound output.

2)

Measured under the following conditions:
Power requirements: 120 V AC, 60 Hz

Frequency response

PHONO

RIAA equalization curve 
±0.5 dB

Analog

10 Hz – 100 kHz, 
±3 dB (with sound field and 
equalizer bypassed)

Input

PHONO

Sensitivity: 2.5 mV
Impedance: 50 kohms
S/N

3)

: 90 dB 

(A, 20 kHz LPF)

4)

Analog

Sensitivity: 150 mV/ 
50 kohms 
S/N

3)

: 100 dB 

(A, 20 kHz LPF)

4)

Digital (Coaxial) Impedance: 75 ohms 

S/N: 96 dB 
(A, 20 kHz LPF)

4)

Digital (Optical)

S/N: 96 dB 
(A, 20 kHz LPF)

4)

Output (analog)

AUDIO OUT

Voltage: 150 mV/1 kohm

SUBWOOFER

Voltage: 2 V/1 kohm

Equalizer

Gain levels

±10 dB, 1 dB step

3)

INPUT SHORT (with sound field and equalizer 
bypassed).

4)

Weighted network. 

Tuning range

87.5 – 108.0 MHz

Antenna (aerial)

FM wire antenna (aerial)

Antenna (aerial) terminals

75 ohms, unbalanced

Intermediate frequency

10.7 MHz

Tuning range

With 10-kHz tuning scale

530 – 1,710 kHz

5)

With 9-kHz tuning scale

531 – 1,710 kHz

5)

Antenna (aerial)

Loop antenna (aerial)

Intermediate frequency

450 kHz

5)

You can change the AM tuning scale to either 9 kHz 
or 10 kHz. After tuning in any AM station, turn off 
the receiver. While holding down TUNING MODE, 
press POWER on the receiver. All preset stations will 
be erased when you change the tuning scale. To reset 
the scale to 10 kHz (or 9 kHz), repeat the procedure.

Inputs/Outputs

Video:

1 Vp-p, 75 ohms

COMPONENT VIDEO:

Y: 1 Vp-p, 75 ohms
P

B

/C

B

: 0.7 Vp-p, 75 ohms

P

R

/C

R

: 0.7 Vp-p, 75 ohms

80 MHz HD Pass Through

Input/Output (HDMI Repeater block)

640 × 480p@60 Hz
720 × [email protected]/60 Hz
1280 × [email protected]/60 Hz
1920 × [email protected]/60 Hz
1920 × [email protected]/60 Hz
720 × 576p@50 Hz
1280 × 720p@50 Hz
1920 × 1080i@50 Hz
1920 × 1080p@50 Hz
1920 × 1080p@24 Hz

Power requirements 120 V AC, 60 Hz

Power output (DIGITAL MEDIA PORT)

DC OUT:

5 V, 0.7A MAX

Power consumption 350 W

Power consumption (during standby mode)

0.9 W (when “Control for 
HDMI” and “Installer Mode” 
are set to “OFF”, and the 
power for zone 2/zone 3 is 
turned off.)

Dimensions (width/height/depth) (Approx.)

17 × 6 1/4 × 15 3/8 inches 
(430 x 157.5 x 388 mm)
including projecting parts and 
controls

Mass (Approx.)

27 lb 6 oz (12.4 kg)

Operating Instructions
Quick Setup Guide (1)
GUI Menu List (1)
Optimizer microphone (ECM-AC2) (1)
FM wire antenna (aerial) (1)
AM loop antenna (aerial) (1)
AC power cord (mains lead) (1)
Multi function remote commander (1)
Simple remote commander (1)
R6 (size-AA) batteries (4)

Design and specifications are subject to change 
without notice.

Tuning range

With 9-kHz tuning scale

531 – 1,602 kHz

Antenna (aerial)

Loop antenna (aerial)

Intermediate frequency

450 kHz

(US and Canadian models)
360 W (AEP and UK models)

(US and Canadian models)
230 V AC, 50/60 Hz
(AEP and UK models)

(US and Canadian models)

12.6 kg (AEP and UK models)

NOTES  ON  CHIP  COMPONENT  REPLACEMENT
• 

Never reuse a disconnected chip component.

• 

Notice that the minus side of a tantalum capacitor may be dam-
aged by heat.

SAFETY  CHECK-OUT
After correcting the original service problem, perform the follow-
ing safety check before releasing the set to the customer:
Check the antenna terminals, metal trim, “metallized” knobs, 
screws, and all other exposed metal parts for AC leakage.
Check leakage as described below.

LEAKAGE  TEST
The AC leakage from any exposed metal part to earth ground and 
from all exposed metal parts to any exposed metal part having a 
return to chassis, must not exceed 0.5 mA (500 microamperes.). 
Leakage current can be measured by any one of three methods.
1.  A commercial leakage tester, such as the Simpson 229 or RCA 

WT-540A. Follow the manufacturers’ instructions to use these 
instruments.

2.  A battery-operated AC milliammeter. The Data Precision 245 

digital multimeter is suitable for this job.

3.  Measuring the voltage drop across a resistor by means of a 

VOM or battery-operated AC voltmeter. The “limit” indication 
is 0.75 V, so analog meters must have an accurate low-voltage 
scale. The Simpson 250 and Sanwa SH-63Trd are examples 
of a passive VOM that is suitable. Nearly all battery operated 
digital multimeters that have a 2 V AC range are suitable. (See 
Fig. A)

COMPONENTS  IDENTIFIED  BY  MARK  0  OR  DOTTED  LINE  
WITH  MARK  0  ON  THE  SCHEMATIC  DIAGRAMS  AND  IN  
THE  PARTS  LIST  ARE  CRITICAL  TO  SAFE  OPERATION.
REPLACE  THESE  COMPONENTS  WITH  SONY  PARTS 

LES  COMPOSANTS  IDENTIFIÉS  PAR  UNE  MARQUE  0  SUR  
LES  DIAGRAMMES  SCHÉMATIQUES  ET  LA  LISTE  DES  
PIÈCES  SONT  CRITIQUES  POUR  LA  SÉCURITÉ  DE  FONC-
TIONNEMENT.  NE  REMPLACER  CES  COMPOSANTS  QUE  
PAR  DES  PIÈCES  SONY  DONT  LES  NUMÉROS  SONT  DON-
NÉS  DANS  CE  MANUEL  OU  DANS  LES  SUPPLÉMENTS  
PUBLIÉS  PAR  SONY.

  .............................................   4

2-1.   Disassembly Flow ...........................................................   5
2-2.   Case .................................................................................   6
2-3.   Front Panel Block ...........................................................   6
2-4.   Tuner (FM/AM), CIS Board ...........................................   7
2-5.   DIGITAL VIDEO Board .................................................   7
2-6.   Back Panel Block ............................................................   8
2-7.   VIDEO Board .................................................................   8
2-8.   MICON Board, DIGITAL Board ....................................   9
2-9.   ACLASS Board ..............................................................   9
2-10.  Main Block .....................................................................   10
2-11.  MAIN Board ...................................................................   10

TEST  MODE 

 ............................................................   11

ADJUSTMENTS 

 ........................   15

5-1. Block 

Diagram 

 

- DIGITAL AUDIO, TUNER Section - ..........................   18

5-2.  Block Diagram - DAB, XM Section - ............................   19
5-3.  Block Diagram - ANALOG AUDIO Section - ...............   20
5-4.  Block Diagram - AMP Section - .....................................   21
5-5.  Block Diagram - HDMI Section - ...................................   22
5-6.  Block Diagram - VIDEO Section (1/2) - ........................   23
5-7.  Block Diagram - VIDEO Section (2/2) - ........................   24
5-8.  Block Diagram - PANEL Section - .................................   25
5-9.  Block Diagram - POWER SUPPLY Section - ................   26
5-10. Printed Wiring Board 
 

- DIGITAL Board (Component Side) - ...........................   28

5-11. Printed Wiring Board 
 

- DIGITAL Board (Conductor Side) - .............................   29

5-12.  Schematic Diagram - DIGITAL Board (1/2) - ................   30
5-13.  Schematic Diagram - DIGITAL Board (2/2) - ................   31
5-14. Printed Wiring Board 
 

- DIGITAL VIDEO Board (Component Side) - .............   32

5-15. Printed Wiring Board 
 

- DIGITAL VIDEO Board (Conductor Side) - ...............   33

5-16. Schematic Diagram 
 

- DIGITAL VIDEO Board (1/7) - ...................................   34

5-17. Schematic Diagram 
 

- DIGITAL VIDEO Board (2/7) - ...................................   35

5-18. Schematic Diagram 
 

- DIGITAL VIDEO Board (3/7) - ...................................   36

5-19. Schematic Diagram 
 

- DIGITAL VIDEO Board (4/7) - ...................................   37

5-20. Schematic Diagram 
 

- DIGITAL VIDEO Board (5/7) - ...................................   38

5-21. Schematic Diagram 
 

- DIGITAL VIDEO Board (6/7) - ...................................   39

5-22. Schematic Diagram 
 

- DIGITAL VIDEO Board (7/7) - ...................................   40

5-23.  Printed Wiring Board - LIMITER Board - .....................   41
5-24.  Schematic Diagram - LIMITER Board - ........................   41
5-25.  Printed Wiring Board - MAIN Board - ...........................   42
5-26.  Schematic Diagram - MAIN Board (1/3) - .....................   43
5-27.  Schematic Diagram - MAIN Board (2/3) - .....................   44
5-28.  Schematic Diagram - MAIN Board (3/3) - .....................   45
5-29.  Printed Wiring Board - ACLASS Board - ......................   46
5-30.  Schematic Diagram - ACLASS Board - .........................   47
5-31.  Printed Wiring Board - DSP Board - ..............................   48
5-32.  Schematic Diagram - DSP Board - .................................   49
5-33. Printed Wiring Board 
 

- MICON Board (Component Side) - .............................   50

5-34. Printed Wiring Board 
 

- MICON Board (Conductor Side) - ...............................   51

5-35.  Schematic Diagram - MICON Board (1/3) - ..................   52
5-36.  Schematic Diagram - MICON Board (2/3) - ..................   53
5-37.  Schematic Diagram - MICON Board (3/3) - ..................   54
5-38.  Schematic Diagram - VIDEO Board - ............................   55
5-39. Printed Wiring Board 
 

- VIDEO Board (Component Side) - ..............................   56

5-40. Printed Wiring Board 
 

- VIDEO Board (Conductor Side) - ................................   57

5-41.  Printed Wiring Board - CIS Board - ...............................   58
5-42.  Schematic Diagram - CIS Board - ..................................   59
5-43.  Printed Wiring Boards - CONNECTOR Section - .........   60
5-44.  Schematic Diagram - CONNECTOR Section - ..............   61
5-45.  Printed Wiring Board - SURR SPEAKER Board - ........   62
5-46.  Schematic Diagram - SURR SPEAKER Board - ...........   63
5-47.  Printed Wiring Boards - PANEL Section - .....................   64
5-48.  Schematic Diagram - PANEL Section - ..........................   65
5-49.  Printed Wiring Board - DISPLAY Board - .....................   66
5-50.  Schematic Diagram - DISPLAY Board - ........................   67
5-51.  Printed Wiring Boards - POWER Section - ....................   68
5-52.  Schematic Diagram - POWER Section - ........................   69
5-53.  Printed Wiring Board - DCDC CON Board - .................   70
5-54.  Schematic Diagram - DCDC CON Board - ....................   70

6-1.   Case Section ....................................................................  104
6-2.   Front Panel Section .........................................................  105
6-3.   DIGITAL VIDEO Board Section ....................................  106
6-4.   Back Panel Section .........................................................  107
6-5.   Chassis Section ...............................................................  108
6-6.   Heatsink Section .............................................................  109

  ..............................  110

Accessories are given in the last of the electrical parts list.

UNLEADED  SOLDER
Boards requiring use of unleaded solder are printed with the lead-
free mark (LF) indicating the solder contains no lead.
(Caution:  Some printed circuit boards may not come printed with 

the lead free mark due to their particular size)

Unleaded solder has the following characteristics.
•  Unleaded solder melts at a temperature about 40 °C higher 

than ordinary solder.

 

Ordinary soldering irons can be used but the iron tip has to be 
applied to the solder joint for a slightly longer time.

 

Soldering irons using a temperature regulator should be set to 
about 350 °C.
Caution: The printed pattern (copper foil) may peel away if 

the heated tip is applied for too long, so be careful!

• Strong 

viscosity

 

Unleaded solder is more viscous (sticky, less prone to fl ow) 
than ordinary solder so use caution not to let solder bridges 
occur such as on IC pins, etc.

•  Usable with ordinary solder
 

It is best to use only unleaded solder but unleaded solder may 
also be added to ordinary solder.

NOTE  OF  REPLACING  THE  IC3601  ON  THE  DIGITAL  
VIDEO  BOARD
Replacement of IC3601 on the DIGITAL VIDEO board used in 
this set requires a special tool.

NOTE  OF  REPLACING  THE  IC3506  AND  IC3508  ON  
THE  DIGITAL  VIDEO  BOARD
IC3506 and IC3508 on the DIGITAL VIDEO board cannot ex-
change with single. When IC3506 and IC3508 on the DIGITAL 
VIDEO board are damaged, exchange the entire mounted board.

NOTE  OF  REPLACING  THE  IC5021  ON  THE  DSP  
BOARD
IC5021 on the DSP board cannot exchange with single. When 
IC5021 on the DSP board is damaged, exchange the entire mount-
ed board.

NOTE  OF  REPLACING  THE  IC8018  ON  THE  MICON 
BOARD
IC8018 on the MICON board cannot exchange with single. When 
IC8018 on the MICON board is damaged, exchange the entire 
mounted board.

US and Canadian models

4-144-755-1

[]

AEP and UK models

4-144-755-2

[]

UPDATE  OF  SOFTWARE  OF  IC8014  ON  THE  MICON  BOARD
Perform operation of the following when the update of software of the IC8014 on the MICON board is necessary.

Procedure:
1.  Connect J861 on the CIS board and PC by using the RS-232C cable.
2.  Turn on the main power.
3.  The update is executed by using PC.
4.  When the update ends, turn off the main power.
5.  Remove the RS-232C cable from the J861 on the CIS board and PC.

ERROR  MESSAGES
If there is a malfunction, the display shows a code of two numbers and a message. You can check the condition of the system by the message. 
Refer to the following table to solve the problem.

PROTECTOR

Irregular current is output to the speakers, or the upper panel of the receiver is covered with something. The re-
ceiver will automatically turn off after a few seconds. Check the speakers connection and turn on the power again.