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2
HCD-RH1000/RH7000
SELF DIAGNOSIS FUNCTION
Self-diagnosis Function
(When letters/numbers
appear in the display)
(When letters/numbers
appear in the display)
When the self-diagnosis function is activated to
prevent the recorder from malfunctioning, a five-
character service number (e.g., C 13 00) with a
combination of a letter and four numbers appears
in the front panel display. In this case, check the
following table.
prevent the recorder from malfunctioning, a five-
character service number (e.g., C 13 00) with a
combination of a letter and four numbers appears
in the front panel display. In this case, check the
following table.
First three
characters of
service number
characters of
service number
Cause and/or corrective
action
action
C 13
There is a problem in the HDD.
, Contact your nearest Sony
, Contact your nearest Sony
dealer or local authorized
service facility.
service facility.
The DVD is dirty.
, Clean the disc with a soft
, Clean the disc with a soft
cloth.
C 31
The DVD/CD is not inserted
correctly.
, Re-insert the disc correctly.
correctly.
, Re-insert the disc correctly.
E XX
(xx is a number)
To prevent a malfunction, the
recorder has performed the self-
diagnosis function.
, Contact your nearest Sony
recorder has performed the self-
diagnosis function.
, Contact your nearest Sony
dealer or local authorized
Sony service facility and
give the five-character
service number.
Example: E 61 10
Sony service facility and
give the five-character
service number.
Example: E 61 10
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