VC-MH742HM (serv.man32). Operation manual - Sharp VCR User Guide / Operation Manual. Page 58

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GB-54
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
ANSWER
Display is not working.
• Make sure the VCR is not in LOW POWER mode.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power (plug another 
appliance in).
VCR will not operate - 
 
appears in VCR display.
• Press the TIMER ON/OFF button to disengage timer.
VCR will not respond to 
any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2 hours.
Tape cannot be loaded.
• Make sure there is no other tape in the VCR.
• Make sure you are loading the tape correctly.
VCR cannot be operated 
by remote control.
• Remote control is too far away from the main unit.
• Point the remote control at the VCR.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.
No picture appears.
• Make sure TV is set to the video channel.
• Check all connecting cables.
Rewind is not possible.
• Make sure tape is not at the start.
Picture does not change 
even though CHANNEL 
/
 buttons are 
pressed.
• Make sure VCR is not in timer or menu mode.
Desired channel position 
cannot be selected.
• The channel position has been set to be skipped. Cancel 
the skip mode for that channel.
No colour or poor TV 
picture on normal viewing.
• Make sure all the cables are connected properly.
• Make sure VCR power cord is properly plugged in.
Playback picture is snowy. • Adjust the tracking using CHANNEL 
 /
 buttons.
• Try another tape.
• The video heads may have been contaminated - refer to 
a SHARP Service Facility. 
Tape is automatically 
ejected when pressing 
REC (
) or TIMER
ON/OFF buttons.
• The record-protection tab has been removed.
Playback/ recording does 
not playback in stereo.
• Ensure VCR is connected to a stereo TV and SCART lead.
• Programme may not carry stereo.
VIDEOPLUS+ does not 
record desired 
programme.
• Broadcast does not carry VPS/PDC signal which alters 
recording time.
• Check VPS/PDC mode is switched to ON.
• Ensure  date and time are correctly set on the VCR.
Satellite receiver does not 
respond to VCR 
commands.
• Adjust the position or angle of the satellite receiver.
Desired satellite channel 
cannot be selected by the 
VCR.
• Re-install all channels ensuring that the satellite receiver is 
not in any special channel setting mode and that the 
desired channel is below channel 999 on your satellite 
receiver.
If problems persist contact the SHARP Customer Helpline on tel: 0990-274277
742.book  Page 54  Tuesday, August 10, 1999  1:06 PM
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