VC-MH712HM. Operation manual - Sharp VCR User Guide / Operation Manual. Page 37

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GB-33
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
ANSWER
Display is not working.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power (plug another 
appliance in).
VCR will not operate - 
 
appears in VCR display.
• Press the TIMER ON/OFF button to disengage timer.
VCR will not respond to 
any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2 hours.
Tape cannot be loaded.
• Make sure there is no other tape in the VCR.
• Make sure you are loading the tape correctly.
VCR cannot be operated 
by remote control.
• Remote control is too far away from the main unit.
• Point the remote control at the VCR.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.
No picture appears.
• Make sure TV is set to the video channel.
• Check all connecting cables.
Rewind is not possible.
• Make sure tape is not at the start.
Picture does not change 
even though CHANNEL 
/
 buttons are 
pressed.
• Make sure VCR is not in timer or menu mode.
Desired channel position 
cannot be selected.
• The channel position has been set to be skipped. Cancel 
the skip mode for that channel.
No colour or poor TV 
picture on normal viewing.
• Make sure all the cables are connected properly.
• Make sure VCR power cord is properly plugged in.
Playback picture is snowy. • Adjust the tracking using CHANNEL 
 /
 buttons.
• Try another tape.
• The video heads may have been contaminated - refer to 
a SHARP Service Facility. 
Tape is automatically 
ejected when pressing 
REC (
) or TIMER
ON/OFF buttons.
• The record-protection tab has been removed.
Playback/ recording does 
not playback in stereo.
• Ensure VCR is connected to a stereo TV and SCART lead.
• Programme may not carry stereo.
VIDEOPLUS+ does not 
record desired 
programme.
• Ensure  date and time are correctly set on the VCR.
If problems persist contact the SHARP Customer Helpline on tel: 0990-274277
712.book  Page 33  Friday, May 14, 1999  12:08 PM
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