VC-M313 (serv.man20). Operation Manual Complete - Sharp VCR User Guide / Operation Manual. Page 33

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If problems persist contact the SHARP Helpline on tel: 0990-274277
TROUBLESHOOTING
TROUBLESHOOTING
BEFORE REQUESTING SERVICE!
The following conditions do not always denote trouble. Therefore, perform the checks 
described below before calling for service. If the problem cannot be corrected by the use of 
this guide, remove the mains plugs from the wall socket and contact the dealer or supplier 
from whom the unit was purchased in order to obtain service. Where this is not possible, please 
contact the telephone number listed below, you will then be given details of how to obtain 
service.
Tel.: 0990 274277 - Please note: All calls will be charged at local rate.
AREA
PROBLEM
POSSIBLE CAUSE/CURE
INSTALLATION
TV will not tune in to 
the VCR. 
• Check all the cables are correctly 
connected.
• Check your TV manual for correct tuning of 
your TV.
Auto Installation 
screen does not 
appear when the 
VCR is switched on 
OR Auto Installation 
is not complete.
• Reset the VCR and complete AUTO 
INSTALLATION again. (Refer to VCR Reset 
at the back of the book.)
POWER
Display is not 
working.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power 
(check by plugging another appliance in).
VCR will not operate 
 appears in VCR 
display.
• Press the TIMER ON/OFF button to 
disengage timer.
VCR will not respond 
to any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2 
hours.
PLAYBACK
No picture appears. • Make sure the TV is set to the video 
channel.
• Check all connecting cables.
Playback picture is 
snowy.
• Adjust the tracking using CHANNEL
 /
 buttons.
• Try another tape.
• The video heads may have been 
contaminated - refer to a SHARP Service 
Facility. 
TINS-3812UMZZ ENGLISH.book  Page 30  Friday, May 5, 2000  11:43 AM
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