LC-60UQ10KN (serv.man3) - Sharp TV Service Manual (repair manual). Page 11

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11
LC-60UQ10
LC-70UQ10
Operation Manual (Continued)
77
Appendix
Tr
oubleshooting
Pr
oblem
Possible solution
No power
.
Is the AC cor
d disconnected?
Check if you pr
essed 
a
 on the TV
.
The TV cannot be  operated.
Exter
nal influences such as lightning, static electricity
, etc., 
may cause impr
oper operation. In this case, operate the TV 
after first tur
ning of
f the power
, or unplugging the AC cor
and r
e-plugging it in after one or two minutes.
Remote contr
ol unit 
does not operate.
Ar
e batteries inserted with polarity (
e
, f
) aligned?
Ar
e batteries wor
n out? (Replace with new batteries.)
Ar
e you using it under str
ong or fluor
escent lighting?
Is a fluor
escent light illuminating to the r
emote contr
ol 
sensor?
Pictur
e is cut of
f.
Is the image position corr
ect?
Ar
e scr
een mode adjustments (Wide mode) such as pictur
size made corr
ectly? (Pages 45, 58 and 59)
Strange colour
light colour
, or dark 
colour
, or colour 
misalignment.
Adjust the pictur
e tone.
Is the r
oom too bright? The pictur
e may look dark in a r
oom 
that is too bright.
Check the “Colour system” setting (Pages 42 and 47).
Power is suddenly  tur
ned of
f.
The TV’
s inter
nal temperatur
e has incr
eased. Remove any 
objects blocking the vent or clean.
Is the “Sleep timer” set? Select “Of
f” fr
om the “Sleep timer” 
menu (Page 39).
Is “No signal of
f” or “No operation of
f” activated? (Page 39)
No pictur
e.
Ar
e connections to exter
nal equipment corr
ect?  
(Pages 26
_
31)
Is the input signal type selected corr
ectly after connection? 
(Page 46)
Is the corr
ect input sour
ce selected? (Page 18)
Is a non-compatible signal being input? (Page 61)
Is the pictur
e adjustment corr
ect? (Pages 35
_
37)
Is the antenna connected pr
operly? (Page 9)
Refer to “Pictur
e / Audio test” (Page 79).
No sound.
Is the volume too low?
If you do not clearly hear the sound for the visually impair
ed, 
go to “TV Menu” > “Setup” > “Audio” > “Audio description  setting” > “Mix level”, and select the upper level to tur
n up 
the volume.
Make sur
e that headphones ar
e not connected.
Check if you pr
essed 
e
 on the r
emote contr
ol unit.
Is the pr
oper item selected in the “Audio select” menu 
when connecting devices to the HDMI 2 terminal or the PC  terminal? (Pages 28, 29 and 46)
Refer to “Pictur
e / Audio test” (Page 79).
The TV sometimes  makes a cracking  sound.
This is not a malfunction. This happens when the cabinet  slightly expands and contracts accor
ding to changes in 
temperatur
e. This does not af
fect the TV’
s performance.
Net TV start page  cannot be displayed.
Is the ETHERNET cable connected corr
ectly? (Page 64)
Check the settings of “Network setup” (Pages 64–65).
Some Inter
net 
functions used on a  PC ar
e not available 
fr
om the TV
.
The TV has only limited functions compar
ed with r
egular PC 
br
owsers (Page 66).
Miracast image/audio  cannot be output to  the TV
.
Check pairing.
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