LC-40LE831E (serv.man34). No access to SHARP AquosNet - Sharp TV Technical Bulletin (repair manual)

lc-40le831e (serv.man34) technical bulletin
Model
LC-40LE831E (serv.man34)
Pages
9
Size
718.73 KB
Type
PDF
Document
Technical Bulletin
Brand
Device
TV / LCD / No access to SHARP AquosNet
File
lc-40le831e-sm34.pdf
Date

Read Sharp LC-40LE831E (serv.man34) Technical Bulletin online

LCD 2012 01 03 
 
Date of Issue:    
 25
th
 January 2012 
         
Classification: 
White 
LCD TELEVISION TECHNICAL BULLETIN
 
Page 1 of 9 
 
 
Sharp Electronics (UK) Limited 
Reference – EEL1051
 
Revision  - 1 
 
White – Carry out as required 
Yellow – Carry out as required and whenever the unit comes in for service 
 Red – Carry out on all units   
 
 
MODELS 
LC40LE831EK LC46LE831EK  
 
 
 
 
 
 
SYMPTOM  Access to “AquosNet+” is refused. 
When a customer tries to access “AquosNet+”,access is denied.                       
 
In some cases, the customer may see and error code “E999”. 
 
CAUSE 
The  “AquosNet+” license key data was duplicated and written to more than one unit   
during production. 
 
ACTION 
The following methods MUST be carried out to allow access to “AquosNet+”. 
 
Failure to carry out ALL of the actions described will result in access being denied 
even after the key has been written. 
 
If the set is under warranty and not part of a Bought Out Guarantee, all repairs must 
be referred to Sharpserv 
 
 
Confirm the model you are repairing is affected by checking the list of serial 
numbers 
 
E-mail 
 for a unique “USER ID” including your 
company name and service manager’s name. 
For each PC used, you will require a “USER ID”. 
 
Download “Service Key” tool from the Technical Website and extract the file. 
This will give you 2 files “ServiceKey.exe” and “ServiceKeyLocker.exe”. 
 
Ensure the “Black dot” mark has been made to the unit 
Ensure you send the file “ServiceLog******.txt” to 
 
 
 
Serial number list of affected models are given on page 2 and 3.  
 
Please ensure both model and serial number you are updating is included in this list. 
If the model you are experiencing issues with is not included in the list, please e-mail 
 
 
 
 
 
 
 
 
 
 
 
LCD 2012 01 03 
 
Date of Issue:    
 25
th
 January 2012 
         
Classification: 
White 
LCD TELEVISION TECHNICAL BULLETIN
 
Page 2 of 9 
 
 
Sharp Electronics (UK) Limited 
Reference – RG09012012
 
Revision  - 1 
 
White – Carry out as required 
Yellow – Carry out as required and whenever the unit comes in for service 
 Red – Carry out on all units   
 
 
SERIAL 
Model Name 
MODEL (with Suffix) 
105031585 
LC-40LE831E
LC-40LE831E[K][A] 
105031625 
LC-40LE831E
LC-40LE831E[K][A] 
105031673 
LC-40LE831E
LC-40LE831E[K][A] 
105031736 
LC-40LE831E
LC-40LE831E[K][A] 
105031906 
LC-40LE831E
LC-40LE831E[K][A] 
105031923 
LC-40LE831E
LC-40LE831E[K][A] 
105031987 
LC-40LE831E
LC-40LE831E[K][A] 
105032036 
LC-40LE831E
LC-40LE831E[K][A] 
105032256 
LC-40LE831E
LC-40LE831E[K][A] 
105032261 
LC-40LE831E
LC-40LE831E[K][A] 
105032264 
LC-40LE831E
LC-40LE831E[K][A] 
105032279 
LC-40LE831E
LC-40LE831E[K][A] 
105032322 
LC-40LE831E
LC-40LE831E[K][A] 
105032326 
LC-40LE831E
LC-40LE831E[K][A] 
105032332 
LC-40LE831E
LC-40LE831E[K][A] 
105032348 
LC-40LE831E
LC-40LE831E[K][A] 
105032349 
LC-40LE831E
LC-40LE831E[K][A] 
105011132 
LC-40LE831E
LC-40LE831E[K] 
105011133 
LC-40LE831E
LC-40LE831E[K] 
105011134 
LC-40LE831E
LC-40LE831E[K] 
105011165 
LC-40LE831E
LC-40LE831E[K] 
105011188 
LC-40LE831E
LC-40LE831E[K] 
105011192 
LC-40LE831E
LC-40LE831E[K] 
105011194 
LC-40LE831E
LC-40LE831E[K] 
105011207 
LC-40LE831E
LC-40LE831E[K] 
105011223 
LC-40LE831E
LC-40LE831E[K] 
105011231 
LC-40LE831E
LC-40LE831E[K] 
105011232 
LC-40LE831E
LC-40LE831E[K] 
105011236 
LC-40LE831E
LC-40LE831E[K] 
105011240 
LC-40LE831E
LC-40LE831E[K] 
105011245 
LC-40LE831E
LC-40LE831E[K] 
105011246 
LC-40LE831E
LC-40LE831E[K] 
105011260 
LC-40LE831E
LC-40LE831E[K] 
105011263 
LC-40LE831E
LC-40LE831E[K] 
105011287 
LC-40LE831E
LC-40LE831E[K] 
105011291 
LC-40LE831E
LC-40LE831E[K] 
105011295 
LC-40LE831E
LC-40LE831E[K] 
105011299 
LC-40LE831E
LC-40LE831E[K] 
105011302 
LC-40LE831E
LC-40LE831E[K] 
LCD 2012 01 03 
 
Date of Issue:    
 25
th
 January 2012 
         
Classification: 
White 
LCD TELEVISION TECHNICAL BULLETIN
 
Page 3 of 9 
 
 
Sharp Electronics (UK) Limited 
Reference – RG09012012
 
Revision  - 1 
 
White – Carry out as required 
Yellow – Carry out as required and whenever the unit comes in for service 
 Red – Carry out on all units   
105011303 
LC-40LE831E
LC-40LE831E[K] 
SERIAL 
Model Name 
MODEL (with Suffix) 
105011304 
LC-40LE831E
LC-40LE831E[K] 
105011309 
LC-40LE831E
LC-40LE831E[K] 
105011348 
LC-40LE831E
LC-40LE831E[K] 
105011356 
LC-40LE831E
LC-40LE831E[K] 
105011377 
LC-40LE831E
LC-40LE831E[K] 
105011404 
LC-40LE831E
LC-40LE831E[K] 
105011423 
LC-40LE831E
LC-40LE831E[K] 
105011441 
LC-40LE831E
LC-40LE831E[K] 
105011448 
LC-40LE831E
LC-40LE831E[K] 
105011453 
LC-40LE831E
LC-40LE831E[K] 
105011543 
LC-40LE831E
LC-40LE831E[K] 
105011554 
LC-40LE831E
LC-40LE831E[K] 
105011688 
LC-40LE831E
LC-40LE831E[K] 
105031160 
LC-46LE831E
LC-46LE831E[K][A] 
105031182 
LC-46LE831E
LC-46LE831E[K][A] 
105031190 
LC-46LE831E
LC-46LE831E[K][A] 
105031194 
LC-46LE831E
LC-46LE831E[K][A] 
105031225 
LC-46LE831E
LC-46LE831E[K][A] 
105031263 
LC-46LE831E
LC-46LE831E[K][A] 
105031276 
LC-46LE831E
LC-46LE831E[K][A] 
105031280 
LC-46LE831E
LC-46LE831E[K][A] 
105031286 
LC-46LE831E
LC-46LE831E[K][A] 
105031301 
LC-46LE831E
LC-46LE831E[K][A] 
105031397 
LC-46LE831E
LC-46LE831E[K][A] 
105031417 
LC-46LE831E
LC-46LE831E[K][A] 
105031424 
LC-46LE831E
LC-46LE831E[K][A] 
105031474 
LC-46LE831E
LC-46LE831E[K][A] 
105031508 
LC-46LE831E
LC-46LE831E[K][A] 
105031517 
LC-46LE831E
LC-46LE831E[K][A] 
105031530 
LC-46LE831E
LC-46LE831E[K][A] 
105031558 
LC-46LE831E
LC-46LE831E[K][A] 
105031559 
LC-46LE831E
LC-46LE831E[K][A] 
 
 
 
 
 
 
 
 
LCD 2012 01 03 
 
Date of Issue:    
 25
th
 January 2012 
         
Classification: 
White 
LCD TELEVISION TECHNICAL BULLETIN
 
Page 4 of 9 
 
 
Sharp Electronics (UK) Limited 
Reference – RG09012012
 
Revision  - 1 
 
White – Carry out as required 
Yellow – Carry out as required and whenever the unit comes in for service 
 Red – Carry out on all units   
 
Before writing the “Service Key” information, please ensure you have the following equipment: 
 
You have an RS-232 Null Modem (Crossed) cable 
 
Windows XP, Windows Vista  or Windows 7 PC 
 
Your PC has a serial port 
 
Setting Method of dedicated writing tool for Rework 
Dedicated writing tool means a “
ServiceKey.exe”
 and “
ServiceKeyLocker.exe
” 
 
  Create a new folder on your PC 
Create a new folder under C;\ 
Folder name: 
ServiceKey
 
 
 Setting 
“Service 
key.exe” 
Copy and paste “
ServiceKey.exe”
 and “
ServiceKeyLocker.exe”
 into C:\ServiceKey 
 
 
 
 Run 
“ServiceKeyLock.exe” 
 
 
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Here you can read online and download Sharp LC-40LE831E (serv.man34) Technical Bulletin in PDF. LC-40LE831E (serv.man34) technical bulletin will guide through the process and help you recover, restore, fix, disassemble and repair Sharp LC-40LE831E (serv.man34) LCD. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded views, parts list, disassembly / assembly, pcb.