Read Sharp LC-32DH500E (serv.man23) User Guide / Operation Manual online
Appendix
Troubleshooting
Problem
Possible Solution
No power.
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Check if you pressed B on the remote control unit.
If the indicator on the TV lights up red, press B.
Is the AC cord disconnected?
Check if you pressed a on the TV.
If the indicator on the TV lights up red, press B.
Is the AC cord disconnected?
Check if you pressed a on the TV.
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The TV cannot be operated.
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External influences such as lightning, static electricity, etc., may cause improper operation. In this
case, operate the TV after first turning off the power, or unplugging the AC cord and re-plugging
it in after one or two minutes.
case, operate the TV after first turning off the power, or unplugging the AC cord and re-plugging
it in after one or two minutes.
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Remote control unit does not operate.
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Are batteries inserted with polarity (
e, f) aligned?
Are batteries worn out? (Replace with new batteries.)
Are you using it under strong or fluorescent lighting?
Is a fluorescent light illuminating to the remote control sensor?
Are you using it under strong or fluorescent lighting?
Is a fluorescent light illuminating to the remote control sensor?
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Picture is cut off.
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Is the image position correct?
Are screen mode adjustments (Aspect ratio) such as picture size made correctly? (Page 21.)
Are screen mode adjustments (Aspect ratio) such as picture size made correctly? (Page 21.)
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Strange colour, light colour, or dark
colour, or colour misalignment.
colour, or colour misalignment.
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Adjust the picture tone.
Is the room too bright? The picture may look dark in a room that is too bright.
Check the “PICTURE” setting (Page 18).
Is the room too bright? The picture may look dark in a room that is too bright.
Check the “PICTURE” setting (Page 18).
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Power is suddenly turned off.
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The TV’s internal temperature has increased.
Remove any objects blocking the vent or clean.
Is the “Sleep Timer” set? Select “Off” from the “TIME” menu (Page 19).
Is “No Signal Off” or “No operation Off” activated?
Remove any objects blocking the vent or clean.
Is the “Sleep Timer” set? Select “Off” from the “TIME” menu (Page 19).
Is “No Signal Off” or “No operation Off” activated?
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No picture.
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Are connections to external equipment correct? (Pages 13, 14 and 15)
Is the input signal type selected correctly after connection? (Page 10)
Is the correct input source selected? (Page 10)
Is the picture adjustment correct? (Pages 18)
Is the antenna connected properly? (Page 8)
Is the input signal type selected correctly after connection? (Page 10)
Is the correct input source selected? (Page 10)
Is the picture adjustment correct? (Pages 18)
Is the antenna connected properly? (Page 8)
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No sound.
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Is the volume too low?
Make sure that headphones are not connected.
Check if you pressed e on the remote control unit.
Make sure that headphones are not connected.
Check if you pressed e on the remote control unit.
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The TV sometimes makes a cracking
sound.
sound.
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This is not a malfunction. This happens when the cabinet slightly expands and contracts
according to changes in temperature. This does not affect the TV’s performance.
according to changes in temperature. This does not affect the TV’s performance.
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Cautions regarding use in high and low temperature environments
When the TV is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed.
This is not a malfunction, and the TV will recover when the temperature returns to normal.
Do not leave the TV in a hot or cold location. Also, do not leave the TV in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature: -20 °C to
This is not a malfunction, and the TV will recover when the temperature returns to normal.
Do not leave the TV in a hot or cold location. Also, do not leave the TV in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature: -20 °C to
e60 °C.
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Information on the software license for this product
Software composition
The software included in this product is comprised of various software components whose individual copyrights are held by
SHARP or by third parties.
SHARP or by third parties.
Software developed by SHARP and/or third part
The copyrights for the software components and various relevant documents included with this product that were developed
or written by SHARP are owned by SHARP and are protected by the Copyright Act, international treaties, and other relevant
laws. This product also makes use of freely distributed software and software components whose copyrights are held by third
parties.
or written by SHARP are owned by SHARP and are protected by the Copyright Act, international treaties, and other relevant
laws. This product also makes use of freely distributed software and software components whose copyrights are held by third
parties.
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