XG-PH50X. Version 1.1 - Sharp Projector Handy Guide. Page 6

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Warranty Procedure
Version 1.1
Issue 04/2006
6
SHARP ELECTRONICS (UK) LTD
PROJECTOR TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Terms of Warranty
Standard 3-Year Warranty
Sharp Electronics (UK) Limited guarantees and warrants to you, that for a period of three (3) years from the date of
purchase (“the guarantee period”) your Sharp Projector will be free from manufacturing defects in design, materials or
workmanship. In the event that your Sharp Projector does not conform to the above guarantee, Sharp will repair it
free of charge. 
This guarantee applies to the UK mainland, Northern Ireland, Republic of Ireland, Orkney & Shetland Isles, Isle-of-
Man and Isle-of-Wight.
Exclusions to 3 year Warranty
The following are excluded from the terms of this warranty:-
a)
Accidental damage, misuse, abuse or neglect, ie lack of required regular maintenance as outlined in the
unit’s Operational Manual. This warranty does not cover replacement of LCD Prism and Optical filters
damaged due to excessive internal heat build up caused by lack of routine maintenance and/or burnt
images on the LCD panels or filters caused by excessive ingress of dust particles or exposure to smoky
atmospheres.
b)
Alterations or repairs carried out by a person not authorised by Sharp.
c)
Use of the product in conjunction with other products or accessories not approved by Sharp.
d)
Lack of general servicing (e.g. cleaning, lamp replacement etc).
e) 
Act of God such as fire, flood, lightening, etc.
f)
General wear and tear which includes the following limited conditions of use:-
Requirement of replacement of the LCD Prism or Optical Filters if 4,500 hours of use has been exceeded
within the 3yr-warranty period. This equates to an approximate usage figure of six hours per day, five days
per week, which Sharp Electronics (UK) Ltd, consider to be normal operating conditions of use.  
g)
Supplied accessories.
h) 
Projection lamps (90 day Warranty only).
i) Air 
filters.
j)
Fuses (unless related to an applicable fault).
k)
Commissioning and de-commissioning of the product prior to and following return from the Service Centre. 
90-Day Lamp Warranty
The original projection lamp supplied with your product is guaranteed against defect in design, materials and
workmanship for a period of 90 days from the date of purchase.
Exclusions to 90-Day Lamp Warranty
The following are excluded from the terms of this warranty:-
a) 
Accidental damage, misuse, abuse or neglect, ie lack of required regular maintenance as outlined in the
unit’s Operational Manual. This warranty does not cover replacement lamps damaged due to excessive
internal heat build up caused by lack of routine maintenance caused by excessive ingress of dust particles
or exposure to smoky atmospheres.
b) 
Alterations or repairs carried out by a person not authorised by Sharp
c) 
Use of the product in conjunction with other products or accessories not approved by Sharp.
d) 
Fraudulent or negligent information provided by you to the Help Desk
e) 
Lack of general servicing (e.g. cleaning, lamp replacement etc)
f) 
Act of God such as fire, flood, lightening, etc
Please note!
A faulty projection lamp that does not strike up on initial power on can be the cause of the unit appearing as being
faulty. In this situation you are strongly advised to replace the lamp at your own cost or, if the lamp is within the 90
day warranty period, follow the procedure of obtaining a free replacement lamp via the lamp warranty scheme,
(details enclosed on the Lamp Warranty sheet provided).
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