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MX-M364N, MX-565N (serv.man119). Procedure for using Service Personnel Oriented Functions in Sharp Remote Device Manager. - Sharp Copying Equipment Technical Bulletin (repair manual). Page 18

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Sharp Electronics (UK) Ltd., Document Systems Support
 
 
 
18/18 
Confirm Certificate Validity 
1)  In Internet Information Services (IIS) 
Manager, select the server from the tree view 
and double-click “Server Certificates” in the 
main window. 
 
2)  Select your certificate and click “View”. 
3)  Check the message on the General tab to 
confirm whether or not your certificate is 
valid. If not, you must add or copy the 
certificate to your list of Trusted Root 
Certification Authorities in the local machine 
or the Group Policy for the local admin. 
 
Enable SSL Settings in SRDM 
1)  Click “Login Information”. 
 
 
 
 
 
 
 
 
 
 
 
2)  Uncheck “Use SSL encrypted communication 
(HTTPs)” and click “Apply to all displayed 
MFPs” button. Then, click “Save” button. 
 
 
 
 
 
 
 
 
 
 
3)  Click “OK” in confirm message dialog. 
 
Note: “Apply to all displayed MFPs” button affects 
to listed devices on the screen. 
 
Login Information 
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MX-M364N / MX-565N (serv.man119) Service Manuals

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MX-M364N MX-565N (serv.man4) Service Manual (Revised January 2016). Service Manual 127 88.65 MB
MX-M364N MX-565N (serv.man5) Installation Manual (Revised January2016). Service Manual 127 45.47 MB
MX-M364N MX-565N (serv.man6) Circuit Diagram Service Manual 127 17.12 MB
MX-M364N MX-565N (serv.man7) Parts Guide (Revised February 2017). Parts Guide 127 22.26 MB
MX-M364N MX-565N (serv.man8) PWB Parts Guide (Revised January 2016). Parts Guide 74 1.1 MB
MX-M364N MX-565N (serv.man2) CHANGE OF SENSOR AND SENSOR HOLDER Specification 2 372.52 KB
MX-M364N MX-565N (serv.man3) Specifications Specification 7 148.44 KB
MX-M364N MX-565N (serv.man27) CCE-1829 MODIFICATION OF PARTS DESIGN Technical Bulletin 2 305 KB
MX-M364N MX-565N (serv.man28) Firmware Update 8 - PCU 03.00.U1 Technical Bulletin 1 146.9 KB
MX-M364N MX-565N (serv.man29) Parts change for productivity improvement. Technical Bulletin 3 184.15 KB
MX-M364N MX-565N (serv.man30) CCE 1785 DISCONTINUATION OF SUPPLY OF LAMP BASE Technical Bulletin 4 400.71 KB
MX-M364N MX-565N (serv.man31) Change in DV unit Technical Bulletin 3 395.37 KB
MX-M364N MX-565N (serv.man32) ARE-1234 -DESIGN CHANGE OF TRANSFER ROLLER BEARING R Technical Bulletin 2 264.35 KB
MX-M364N MX-565N (serv.man33) Change in UI for MX-M365 - MX-M565 Technical Bulletin 3 286.52 KB
MX-M364N MX-565N (serv.man34) CHANGE OF TOUCH PANEL Technical Bulletin 273.06 KB
MX-M364N MX-565N (serv.man35) CHANGE OF OPERATION PANEL UNIT Technical Bulletin 2 143.44 KB
MX-M364N MX-565N (serv.man36) Change in SD card Technical Bulletin 1 173.28 KB
MX-M364N MX-565N (serv.man37) COUNTERMEASURE FOR CONTAMINATION ON PAPER EDGE AND PROCESS CONTROL DENSITY SENSOR ADJUSTMENT TROUBLE (F2-78) Technical Bulletin 3 735.84 KB
MX-M364N MX-565N (serv.man38) Change of PPD5 interface harness. Technical Bulletin 2 108.01 KB
MX-M364N MX-565N (serv.man39) CHANGE OF SPF HINGE Technical Bulletin 2 575.03 KB
MX-M364N MX-565N (serv.man40) CCE 1645 CHANGE OF TRANSPORT FOLLOWER ROLLER Technical Bulletin 2 179.18 KB
MX-M364N MX-565N (serv.man41) Firmware update for MX-FN17 Technical Bulletin 1 481.57 KB
MX-M364N MX-565N (serv.man42) Change in material for winder pulley on optical baseplate unit (Correction). Technical Bulletin 8 964.61 KB
MX-M364N MX-565N (serv.man43) Firmware Update V03.00 Technical Bulletin 1 478.01 KB
MX-M364N MX-565N (serv.man44) COUNTERMEASURE FOR DOG-EAR OR CREASE OF PAPER Technical Bulletin 2 864.68 KB
MX-M364N MX-565N (serv.man45) COUNTERMEASURE FOR PAPER CONTAMINATED WITH DROPPED TONER Technical Bulletin 3 574.52 KB
MX-M364N MX-565N (serv.man46) ADDITION OF FUSING WEB BRAKE SPRING Technical Bulletin 2 615.47 KB
MX-M364N MX-565N (serv.man47) Notification of CPO (License Manager) and support for SHA-2. Technical Bulletin 3 38.6 KB
MX-M364N MX-565N (serv.man48) CCE 1549 COUNTERMEASURE FOR NOISE FROM RSPF Technical Bulletin 2 235.86 KB
MX-M364N MX-565N (serv.man49) CCE 1508 IMPROVEMENT OF PERFORMANCE WHEN OPENING CLOSING DSPF LOWER DOOR Technical Bulletin 3 235.02 KB
MX-M364N MX-565N (serv.man50) Design change of delivery paper guide. Technical Bulletin 2 91.45 KB
MX-M364N MX-565N (serv.man51) CCE 1557 CHANGE OF SILENCE MOQUETTE ON RSPF Technical Bulletin 2 203.99 KB
MX-M364N MX-565N (serv.man52) Change of material in winder pulley on optical base plate unit. Technical Bulletin 8 955.17 KB
MX-M364N MX-565N (serv.man53) Change in shape of tension plate R for DSPF RSPF. Technical Bulletin 3 217.95 KB
MX-M364N MX-565N (serv.man54) Change in Fuser Frame Technical Bulletin 2 357.94 KB
MX-M364N MX-565N (serv.man55) Starting Powder List (This list takes priority over information in Service Manuals). Technical Bulletin 4 66.25 KB
MX-M364N MX-565N (serv.man56) CAUTION ILLUSTRATIONS ADDED TO PACKING BOX. Technical Bulletin 1 83.72 KB
MX-M364N MX-565N (serv.man57) CHANGE IN COLOR OF MC CLEANER SHAFT Technical Bulletin 2 575.28 KB
MX-M364N MX-565N (serv.man58) Rom Upgrade MX-FR45U Technical Bulletin 2 508.76 KB
MX-M364N MX-565N (serv.man59) ROM UPGRADE... (5) for MX-M364N - MX-M564N Technical Bulletin 3 363.02 KB
MX-M364N MX-565N (serv.man60) COUNTERMEASURE FOR PAPER CONTAMINATED WITH DROPPED TONER Technical Bulletin 2 443.15 KB
MX-M364N MX-565N (serv.man61) CCE 1466 RSPF ORIGINAL DETECT ACTUATOR STRENGTH IMPROVEMENT Technical Bulletin 2 219.74 KB
MX-M364N MX-565N (serv.man62) Material change Rotation Plate Sheet. Technical Bulletin 3 290.1 KB
MX-M364N MX-565N (serv.man63) MX-FR44U - ROM UPGRADE (4) Technical Bulletin 3 366.47 KB
MX-M364N MX-565N (serv.man64) CCE 1446 COUNTERMEASURE FOR NOISE FROM RIGHT LOWER DOOR UNIT, RIGHT DOOR UNIT AND MF PAPER FEED UNIT Technical Bulletin 6 549.83 KB
MX-M364N MX-565N (serv.man65) ROM UPGRADE... (6) Technical Bulletin 3 370.44 KB
MX-M364N MX-565N (serv.man66) COUNTERMEASURE FOR DOG-EAR OR CREASE OF PAPER Technical Bulletin 3 528.99 KB
MX-M364N MX-565N (serv.man67) CCE 1389R COUNTERMEASURE FOR E7-11 TROUBLE Technical Bulletin 3 278.04 KB
MX-M364N MX-565N (serv.man68) CCE 1439 NEWLY-REGISTERED SERVICE PARTS TO MODIFY PAPER JAM AND PAPER ALIGNMENT PROBLEM OCCURRED WHILE DISCHARGING PAPERS TO CENTER TRAY Technical Bulletin 4 401.57 KB
MX-M364N MX-565N (serv.man69) IMPROVEMENT FOR LOOSENESS OF M4 PLATE Technical Bulletin 2 574.71 KB
MX-M364N MX-565N (serv.man70) CHANGE OF BEARING FOR TONER HOPPER DRIVE SECTION OF MAIN DRIVE UNIT Technical Bulletin 2 393.71 KB
MX-M364N MX-565N (serv.man71) COUNTERMEASURE FOR UNAVAILABILITY OF HOME KEY INPUT Technical Bulletin 2 445.5 KB
MX-M364N MX-565N (serv.man72) Recommended shutdown procedure and Power Cycling of MFD Technical Bulletin 1 186.43 KB
MX-M364N MX-565N (serv.man73) IMPORTANT Handling of EEPROM's. Technical Bulletin 5 203.32 KB
MX-M364N MX-565N (serv.man74) DECREASING TORQUE LOAD ON HEAT ROLLER BY CHANGING THE SHAPE OF HR FIXING STOPPER Technical Bulletin 2 445.62 KB
MX-M364N MX-565N (serv.man75) ROM UPGRADE... (3)-(4) Technical Bulletin 2 367.79 KB
MX-M364N MX-565N (serv.man76) REMEDY FOR LOCKED PADDLE ROLLER, BROKEN PAWL ON MX GEAR R, AND BURNED MG ROLLER Technical Bulletin 5 667.01 KB
MX-M364N MX-565N (serv.man77) Prevention for mixing of foreign material into the clearance between PS front roller and PS roller earth plate and also false C4 error codes Technical Bulletin 3 593.21 KB
MX-M364N MX-565N (serv.man78) ROM Upgrade (5) For MX-M365N M465N M565N Technical Bulletin 1 351.44 KB
MX-M364N MX-565N (serv.man79) ROM Upgrade (2) For MX-FR45U (Option for MX-M364N M464N M564N) Technical Bulletin 2 359.72 KB
MX-M364N MX-565N (serv.man80) CCE 1410 FULL DETECT ERROR DUE TO FULL DETECT LEVER COMING OFF Technical Bulletin 2 267.47 KB
MX-M364N MX-565N (serv.man81) CCE 1409 REMEDY FOR NOISE FROM READING FRONT REAR ROLLER AND PS CLUTCH Technical Bulletin 3 282.54 KB
MX-M364N MX-565N (serv.man82) Improvement for noise and inconsistencies in pitch due to abrasion of fusing drive gear Technical Bulletin 2 431.75 KB
MX-M364N MX-565N (serv.man83) Change in material of pick up roller. Technical Bulletin 2 77.2 KB
MX-M364N MX-565N (serv.man84) CCE 1373 CHANGE OF WIRE LENGTH OF PAPER FEED HARNESS Technical Bulletin 3 311.65 KB
MX-M364N MX-565N (serv.man85) Change to upper HR bearing Technical Bulletin 2 296.7 KB
MX-M364N MX-565N (serv.man86) Change of 7 LCD LVDS PWB. Technical Bulletin 2 293.2 KB
MX-M364N MX-565N (serv.man87) Countermeasure for E7-11 trouble. Technical Bulletin 3 125.27 KB
MX-M364N MX-565N (serv.man88) Noise generated by right delivery belt Technical Bulletin 3 433.77 KB
MX-M364N MX-565N (serv.man89) Enhanced strength of gear 25 52T Technical Bulletin 2 350.62 KB
MX-M364N MX-565N (serv.man90) Parts change to MF upper guide section Technical Bulletin 2 306.08 KB
MX-M364N MX-565N (serv.man91) CCE 1386 CHANGE OF ASIC IN PCU PWB Technical Bulletin 3 251.42 KB
MX-M364N MX-565N (serv.man92) CCE 1383 REMEDY FOR NOISE FROM PS CLUTCH IN RSPF Technical Bulletin 3 228.13 KB
MX-M364N MX-565N (serv.man93) CCE 1372 COUNTERMEASURE FOR RECOGNITION FAILURE OF PCL PROGRAM FLASH ROM Technical Bulletin 2 222.38 KB
MX-M364N MX-565N (serv.man94) MATERIAL CHANGE WIDTH DETECT SENSOR FIXING PLATE. Technical Bulletin 3 229.42 KB
MX-M364N MX-565N (serv.man95) Modification of a clutch in the main drive unit Technical Bulletin 2 267.62 KB
MX-M364N MX-565N (serv.man96) Countermeasures against noise from transport follower roller. Technical Bulletin 5 1.13 MB
MX-M364N MX-565N (serv.man97) ROM Upgrade 4 for MX-M365N M465N M565N Technical Bulletin 2 231 KB
MX-M364N MX-565N (serv.man98) Remedy for noise generated while PS motor is rotating Technical Bulletin 2 257.07 KB
MX-M364N MX-565N (serv.man99) Part replacement to reduce paper jams at the fuser front side. Technical Bulletin 2 304.85 KB
MX-M364N MX-565N (serv.man100) CCE 1333R IMPROVEMENT OF NOISE FROM PAPER FEED REVERSE ROLLER Technical Bulletin 2 194.71 KB
MX-M364N MX-565N (serv.man101) CHANGE OF HDD MANUFACTURER. Technical Bulletin 2 152.37 KB
MX-M364N MX-565N (serv.man102) Enhancement of the durability of the upper HR thermistor Technical Bulletin 2 290.19 KB
MX-M364N MX-565N (serv.man103) Shape change to the MF pick sheet Technical Bulletin 2 324.96 KB
MX-M364N MX-565N (serv.man104) Improvement of noise from paper feed reverse roller Technical Bulletin 2 316.2 KB
MX-M364N MX-565N (serv.man105) Measures to prevent incorrect insertion of process unit Technical Bulletin 2 293.22 KB
MX-M364N MX-565N (serv.man106) Countermeasure to prevent DV belt B from falling off resulting in toner dispersion and blank pages etc. Technical Bulletin 5 628.63 KB
MX-M364N MX-565N (serv.man107) Countermeasure for noise from transport follower roller Technical Bulletin 5 950 KB
MX-M364N MX-565N (serv.man108) Improved MC cleaning performance Technical Bulletin 2 322.77 KB
MX-M364N MX-565N (serv.man109) CCE 1332 COUNTERMEASURE FOR NOISE FROM TRANSPORT FOLLOWER ROLLER Technical Bulletin 5 819.33 KB
MX-M364N MX-565N (serv.man110) Countermeasure for breakage of spring pin in fusing rear joint shaft unit Technical Bulletin 2 317.56 KB
MX-M364N MX-565N (serv.man111) ROM Upgrade (2) - MX-FR44U (Option for MX-M365N M465N M565N) Technical Bulletin 1 199.56 KB
MX-M364N MX-565N (serv.man112) MX-M365N M465N M565N - ROM Upgrade ICU V0201o1 - PCU V0300o1 Technical Bulletin 1 212.94 KB
MX-M364N MX-565N (serv.man113) CCE-1317 OPEN SSL VULNERABILITY FIRMWARE RELEASE FOR FIELD SUPPORT VERSION Technical Bulletin 4 242.22 KB
MX-M364N MX-565N (serv.man114) CCE-1321 ENHANCEMENT OF MF ROTATION PAWL SPRING Technical Bulletin 2 127.18 KB
MX-M364N MX-565N (serv.man115) ROM Upgrade - MX-FR45U (Option for MX-M364N M464N M564N) Technical Bulletin 1 210.53 KB
MX-M364N MX-565N (serv.man116) ROM Upgrade (1) - MX-FR44U (Option for MX-M365N M465N M565N) Technical Bulletin 2 220 KB
MX-M364N MX-565N (serv.man117) MX-M364N M464N M564N - ROM Upgrade ICU V0200u1 - PCU V0300o1 Technical Bulletin 2 213.46 KB
MX-M364N MX-565N (serv.man118) MX-M365N M465N M565N - ROM Upgrade ICU V0200o1 - PCU V0300o1 Technical Bulletin 2 215.76 KB
MX-M364N MX-565N (serv.man120) Change in Colour of the Drum Technical Bulletin 1 203.17 KB
MX-M364N MX-565N (serv.man121) Setup of new service part - Paper Feed Drive Sub Unit Technical Bulletin 2 258.03 KB
MX-M364N MX-565N (serv.man122) CCE-1297 TOUCH PANEL ENTRY TROUBLE Technical Bulletin 2 117.79 KB
MX-M364N MX-565N (serv.man123) CCE-1282 IMPROVEMENT OF PAPER FEEDING RELIABILITY OF BYPASS TRAY BY CHANGING THE SHAPE OF MF CAM COLLAR Technical Bulletin 2 233.14 KB
MX-M364N MX-565N (serv.man124) MODIFICATION OF CONTROL PWB FOR PRODUCTIVITY IMPROVEMENT. Technical Bulletin 1 26.79 KB
MX-M364N MX-565N (serv.man125) COUNTERMEASURE FOR TONER CONTAMINATION ON CENTRE OF BACK SIDE OF PAPER. Technical Bulletin 4 440.04 KB
MX-M364N MX-565N (serv.man126) Firmware release to support finishing options Technical Bulletin 1 198.17 KB
MX-M364N MX-565N (serv.man127) For MX-DE13 DE14 - Firmware Upgrade and Change of transport motor Technical Bulletin 2 345.8 KB
MX-M364N MX-565N (serv.man128) Amendment of note when replacing the drum Technical Bulletin 1 201.41 KB
MX-M364N MX-565N (serv.man9) Orion IT firmware MXM365N, MXM465N, MXM565N V3 Driver / Update 211.61 MB
MX-M364N MX-565N (serv.man10) PCU 03.00.U1 Driver / Update 49.51 MB
MX-M364N MX-565N (serv.man11) Firmware Update for MX-M365 M465 M565. Driver / Update 211.61 MB
MX-M364N MX-565N (serv.man12) MX-FN17 Firmware Update for MX-M364 M464 M564 (ARE-1212) Driver / Update 603.15 KB
MX-M364N MX-565N (serv.man13) MX-FN17 Firmware Update for MX-M365 M465 M565 (ARE-1212) Driver / Update 603.14 KB
MX-M364N MX-565N (serv.man14) Firmware Update for MX-M364 M464 564 (ARE-1210) Driver / Update 49.59 MB
MX-M364N MX-565N (serv.man15) Special Firmware for PPD2_FIN Jams for MX-M365N 465N 565N Driver / Update 303.25 KB
MX-M364N MX-565N (serv.man16) Special Firmware for PPD2_FIN Jams for MX-M364N 464N 564N Driver / Update 303.25 KB
MX-M364N MX-565N (serv.man17) MX-FR45U Driver / Update 49.85 MB
MX-M364N MX-565N (serv.man18) ROM UPGRADE... (5) for MX-M364N - MX-M564N inc bulletin Driver / Update 49.71 MB
MX-M364N MX-565N (serv.man19) MX-FR44U DSK Firmware Update (4) Driver / Update 211.35 MB
MX-M364N MX-565N (serv.man20) ROM UPGRADE..(6) For MX-M365N M465N M565N - Tech Bulletin Inc Driver / Update 211.63 MB
MX-M364N MX-565N (serv.man21) CCE-1317 MX-FR44 MXM365-565 OPEN SSL VULNERABILITY DSK ONLY FIRMWARE RELEASE FOR FIELD SUPPORT VERSION Driver / Update 208.3 MB
MX-M364N MX-565N (serv.man22) MX-FR45U (Option for MX-M364N M464N M564N) Driver / Update 49.47 MB
MX-M364N MX-565N (serv.man23) MX-M365 M465 M565 FIRMWARE 02.00 Firmware to fix potential vulnerability of OpenSSL Driver / Update 210.29 MB
MX-M364N MX-565N (serv.man24) Production Firmware for MX-M365 M465 M565 Driver / Update 215.22 MB
MX-M364N MX-565N (serv.man25) Watermark Firmware Driver / Update 6.32 MB
MX-M364N MX-565N (serv.man26) Production Firmware for MX-M364 M464 M564 Driver / Update 49.08 MB
MX-M364N MX-565N NOTE - Handy Guides are NOT a substitute for Service Manuals and Parts Guides Handy Guide 60 2.5 MB
MX-M364N MX-565N (serv.man129) MSDS for MX-560GV. Regulatory Data 9 121.48 KB
MX-M364N MX-565N (serv.man130) MSDS for MX-560GT. Regulatory Data 9 119.51 KB

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