MX-M310, MX-M310N (serv.man3). Service Manual (Revised November 2014). - Sharp Copying Equipment Service Manual (repair manual). Page 121

MX-M260/M310/M260N/M310N  FIRMWARE UPDATE  9 - 3

Followings are the error possibly occur during the download process and troubleshooting method.

No

Warning/error message

Detail

1

Incorrect destination.  Continue with the 
download process?

Destination of download file and copier doesn't match.
Possible to select either continue or cancel the job.
[TROUBLESHOOTING]
To change destination, select "Yes". If not, select "No" and cancel download process.

2

Incorrect download file.

Invalid download file for the machine is selected, or the file format is not correct.

[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.

3

No downloadable data included.

Unable to find appropriate data in selected download file.

[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.

4

This option not available.

Download procedure is executed on uninstalled optional kit.

[TROUBLESHOOTING]
Confirm installed optional kit.
Confirm the download file. Possibly the improper download file is selected.

5

The data size exceeds the Flash ROM size.  
Try again with the appropriate size of data.  

Panel flash ROM size is not enough to  execute download procedure.

[TROUBLESHOOTING]
Confirm the download file. Possibly the improper download file is selected.
Exchange the flash ROM to the one which has more capacity.

6

Time out error.

Transmission error
Unable to receive data from the machine among the certain period of time.

[TROUBLESHOOTING]
Restart maintenance program after confirming communication port or communication cable. 

7

Communication (incoming) error.

Incorrect download procedure.
The machine did not proceed download procedure correctly.

[TROUBLESHOOTING]
Restart maintenance program after confirming communication port or communication cable.
Make sure the communication device of PC(either COM or parallel) is under right condition. 

8

Checksum error.

Transmission error
The check sum value of the transmission data is mismatch.
[TROUBLESHOOTING]
Restart maintenance program after confirming communication device of PC (either COM or 
parallel) is under right condition. 

9

Error during the download process.  Error 
code: 0xXXXXXXXX

Download data file operation error.
[TROUBLESHOOTING]
Restart maintenance program after confirming the selected download file is not abnormal and 
not using other application. 

10

An error. [0xXXXXXXXX]

The error occurred except the above errors.
[TROUBLESHOOTING]
Restart maintenance program after confirming communication device of PC(either COM or 
parallel) is under right condition.