Read Sharp MX-M266N / MX-M316N / MX-M356N (serv.man3) Service Manual online
SERVICE MANUAL
Parts marked with "
" are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
SHARP CORPORATION
NOTE FOR SERVICING
[1] PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4] EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5] ADJUSTMENTS AND SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6] SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7] TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8] FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9] MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] OPERATIONAL DESCRIPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
[12] ELECTRICAL SECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13] OTHERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
CONTENTS
CODE: 00ZMXM316VS1E
DIGITAL MULTIFUNCTIONAL
SYSTEM
SYSTEM
MX-M265UV/M315UV/M356UV
MX-M266NV/M265NV/M265V
MX-M316NV/M315NV/M315V
MX-M356NV
MODEL
CONTENTS
NOTE FOR SERVICING
1. Precautions for servicing . . . . . . . . . . . . . . . . . . . . . . . . . i
2. Warning for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
3. Note for installing site. . . . . . . . . . . . . . . . . . . . . . . . . . . . i
4. Note for handling PWB and electronic parts . . . . . . . . . .ii
5. Note for repairing/replacing the LSU . . . . . . . . . . . . . . . iii
6. Note for handling the drum unit, the developing unit . . . iii
7. Screw tightening torque . . . . . . . . . . . . . . . . . . . . . . . . . iii
8. Relation between model names and names
2. Warning for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
3. Note for installing site. . . . . . . . . . . . . . . . . . . . . . . . . . . . i
4. Note for handling PWB and electronic parts . . . . . . . . . .ii
5. Note for repairing/replacing the LSU . . . . . . . . . . . . . . . iii
6. Note for handling the drum unit, the developing unit . . . iii
7. Screw tightening torque . . . . . . . . . . . . . . . . . . . . . . . . . iii
8. Relation between model names and names
in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
[1]
PRODUCT OUTLINE
1. System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
2. Option list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1. System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
2. Option list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
[2]
SPECIFICATIONS
1. Basic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2. Copy functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3. Printer function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
4. Image send function. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
5. FAX function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
6. Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
7. Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . 2-12
1. Basic specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2. Copy functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3. Printer function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
4. Image send function. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
5. FAX function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
6. Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
7. Dimensions and weight . . . . . . . . . . . . . . . . . . . . . . . 2-12
[3]
CONSUMABLE PARTS
1. Supply system table. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
2. Maintenance parts list . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3. Developer/Drum life end definition. . . . . . . . . . . . . . . . 3-3
4. Production number identification . . . . . . . . . . . . . . . . . 3-4
5. Environmental conditions. . . . . . . . . . . . . . . . . . . . . . . 3-4
1. Supply system table. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
2. Maintenance parts list . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3. Developer/Drum life end definition. . . . . . . . . . . . . . . . 3-3
4. Production number identification . . . . . . . . . . . . . . . . . 3-4
5. Environmental conditions. . . . . . . . . . . . . . . . . . . . . . . 3-4
[4]
EXTERNAL VIEW AND INTERNAL STRUCTURE
1. External view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
2. Internal structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
3. Automatic document feeder and document glass . . . . 4-3
4. I/F connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
5. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
6. RSPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
7. Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
8. Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
9. Solenoid/Clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
10. Drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
11. Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
12. Fan/Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
13. PWB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
14. Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
1. External view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
2. Internal structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
3. Automatic document feeder and document glass . . . . 4-3
4. I/F connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
5. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
6. RSPF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
7. Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
8. Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
9. Solenoid/Clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
10. Drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
11. Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
12. Fan/Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
13. PWB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
14. Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
[5]
ADJUSTMENTS AND SETTINGS
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
2. Adjustment item list . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
3. Details of adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
2. Adjustment item list . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
3. Details of adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
[6]
SIMULATION
1. General and purpose . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
2. Starting the simulation . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
3. List of simulation codes . . . . . . . . . . . . . . . . . . . . . . . . 6-3
4. Details of simulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
1. General and purpose . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
2. Starting the simulation . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
3. List of simulation codes . . . . . . . . . . . . . . . . . . . . . . . . 6-3
4. Details of simulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
[7]
TROUBLESHOOTING
1. Error code and troubleshooting . . . . . . . . . . . . . . . . . . 7-1
2. JAM and troubleshooting . . . . . . . . . . . . . . . . . . . . . . 7-23
3. Image send communication report code . . . . . . . . . . 7-24
4. Dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
1. Error code and troubleshooting . . . . . . . . . . . . . . . . . . 7-1
2. JAM and troubleshooting . . . . . . . . . . . . . . . . . . . . . . 7-23
3. Image send communication report code . . . . . . . . . . 7-24
4. Dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
[8]
FIRMWARE UPDATE
1. Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
2. Update procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
1. Outline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
2. Update procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9]
MAINTENANCE
1. Maintenance list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
2. Other related items. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
3. Display of maintenance execution timing. . . . . . . . . . . 9-4
1. Maintenance list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
2. Other related items. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
3. Display of maintenance execution timing. . . . . . . . . . . 9-4
[10] DISASSEMBLY AND ASSEMBLY
1. Disassembly and Assembly table . . . . . . . . . . . . . . . 10-1
2. Disassembly and assembly of each unit . . . . . . . . . . 10-2
2. Disassembly and assembly of each unit . . . . . . . . . . 10-2
[11] OPERATIONAL DESCRIPTIONS
1. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
2. RSPF section (31opm). . . . . . . . . . . . . . . . . . . . . . . . 11-2
3. RSPF section (56opm). . . . . . . . . . . . . . . . . . . . . . . . 11-6
4. Scanner section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-11
5. Manual paper feed section. . . . . . . . . . . . . . . . . . . . 11-13
6. Paper registration section . . . . . . . . . . . . . . . . . . . . 11-14
7. Paper feed tray section . . . . . . . . . . . . . . . . . . . . . . 11-15
8. Paper exit section. . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
9. Duplex section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
10. OPC drum section . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18
11. Toner supply section . . . . . . . . . . . . . . . . . . . . . . . . 11-20
12. Developing section. . . . . . . . . . . . . . . . . . . . . . . . . . 11-21
13. Transfer section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
14. Fusing section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
15. Fan and Filter section. . . . . . . . . . . . . . . . . . . . . . . . 11-27
2. RSPF section (31opm). . . . . . . . . . . . . . . . . . . . . . . . 11-2
3. RSPF section (56opm). . . . . . . . . . . . . . . . . . . . . . . . 11-6
4. Scanner section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-11
5. Manual paper feed section. . . . . . . . . . . . . . . . . . . . 11-13
6. Paper registration section . . . . . . . . . . . . . . . . . . . . 11-14
7. Paper feed tray section . . . . . . . . . . . . . . . . . . . . . . 11-15
8. Paper exit section. . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16
9. Duplex section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17
10. OPC drum section . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18
11. Toner supply section . . . . . . . . . . . . . . . . . . . . . . . . 11-20
12. Developing section. . . . . . . . . . . . . . . . . . . . . . . . . . 11-21
13. Transfer section . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23
14. Fusing section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25
15. Fan and Filter section. . . . . . . . . . . . . . . . . . . . . . . . 11-27
[12] ELECTRICAL SECTION
1. Block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
2. Power line diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5
3. Actual wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9
2. Power line diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5
3. Actual wiring chart . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-9
[13] OTHERS
1. HDD/SD card memory map . . . . . . . . . . . . . . . . . . . . 13-1
2. Necessary steps when replacing the PWB, HDD and the
2. Necessary steps when replacing the PWB, HDD and the
SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
3. HDD/SD card SIM format operation. . . . . . . . . . . . . . 13-9
4. SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . 13-11
5. Details and operation procedures . . . . . . . . . . . . . . 13-12
6. TOOL LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-16
4. SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . 13-11
5. Details and operation procedures . . . . . . . . . . . . . . 13-12
6. TOOL LIST. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-16
MX-M356NV NOTE FOR SERVICING - i
MX-M356NV
Service Manual
NOTE FOR SERVICING
* About a main unit illustration, it may differ from a target model.
1. Precautions for servicing
* When servicing, disconnect the power plug, the printer cable, the
network cable, and the telephone line from the machine, except
when performing the communication test, etc.
It may cause an injury or an electric shock.
when performing the communication test, etc.
It may cause an injury or an electric shock.
* There is a high temperature area inside the machine. Use
extreme care when servicing.
It may cause a burn.
It may cause a burn.
* There is a high voltage section inside the machine which may
cause an electric shock. Be careful when servicing.
* Do not disassemble the laser unit. Do not insert a reflective
material such as a screwdriver in the laser beam path.
It may damage eyes by reflection of laser beams.
It may damage eyes by reflection of laser beams.
* When servicing with the machine operating, be careful not to
squeeze you hands by the chain, the belt, the gear, and other
driving sections.
driving sections.
* Do not leave the machine with the cabinet disassembled.
Do not allow any person other than a serviceman to touch inside
the machine. It may cause an electric shock, a burn, or an injury.
the machine. It may cause an electric shock, a burn, or an injury.
* When servicing, do not breathe toner, developer, and ink exces-
sively. Do not get them in the eyes.
If toner, developer, or ink enters your eyes, wash it away with
water immediately, and consult a doctor if necessary.
If toner, developer, or ink enters your eyes, wash it away with
water immediately, and consult a doctor if necessary.
* The machine has got sharp edges inside. Be careful not to dam-
age fingers when servicing.
* Do not throw toner or a toner cartridge in a fire. Otherwise, toner
may ignite and burn you.
* When replacing a lithium battery on a PWB, only use the speci-
fied replacement battery.
If a battery of different specification is used, it may cause a
machine malfunction or breakdown.
If a battery of different specification is used, it may cause a
machine malfunction or breakdown.
* When carrying a unit with PWB or electronic parts installed to it,
be sure to put it in an anti-static-electricity bag.
It may otherwise cause a machine breakdown or malfunction.
It may otherwise cause a machine breakdown or malfunction.
2. Warning for servicing
* Be sure to connect the power cord only to a power outlet that
meets the specified voltage and current requirements.
Avoid complex wiring, which may lead to a fire or an electric
shock.
It may cause a fire or an electric shock.
Avoid complex wiring, which may lead to a fire or an electric
shock.
It may cause a fire or an electric shock.
* If there is any abnormality such as a smoke or an abnormal
smell, interrupt the job and disconnect the power plug.
It may cause a fire or an electric shock.
It may cause a fire or an electric shock.
* Be sure to connect the grounding wire. If an electric leakage
occurs without grounding, a fire or an electric shock may result.
To protect the machine and the power unit from lightening,
grounding must be made.
To protect the machine and the power unit from lightening,
grounding must be made.
* When connecting the grounding wire, never connect it to the fol-
lowing points.
- Gas tube
- Lightning conductor
- A water pipe or a water faucet, which is not recognized as a
- Gas tube
- Lightning conductor
- A water pipe or a water faucet, which is not recognized as a
grounding object by the authorities.
- Grounding wire for telephone line
It may cause an explosion, a fire or an electric shock.
* Do not damage, break, or stress the power cord.
Do not put heavy objects on the power cable. Do not stress, forc-
ibly bend, or pull the power cord.
It may cause a fire or an electric shock.
ibly bend, or pull the power cord.
It may cause a fire or an electric shock.
* Keep the power cable away from a heat source.
Do not insert the power plug with dust on it into a power outlet.
It may cause a fire or an electric shock.
It may cause a fire or an electric shock.
* Do not place liquids or foreign metallic objects inside the
machine.
It may cause a fire or an electric shock.
It may cause a fire or an electric shock.
* Do not touch the power cord, insert the phone jack, operate the
machine, or perform service on the machine with wet or oily
hands.
It may cause an electric shock.
hands.
It may cause an electric shock.
3. Note for installing site
Do not install the machine at the following sites.
* Place of high temperature, high humidity, low temperature,
* Place of high temperature, high humidity, low temperature,
low humidity, place under an extreme change in temperature
and humidity.
Paper may get damp and form condensation inside the machine,
causing paper jam or copy dirt.
For operating and storing conditions, refer to the specifications
described later.
and humidity.
Paper may get damp and form condensation inside the machine,
causing paper jam or copy dirt.
For operating and storing conditions, refer to the specifications
described later.
* Place of extreme vibrations
It may cause a breakdown.
* Poorly ventilated place
An electrostatic type copier will produce ozone.
The quantity of ozone produced is designed to a low level so as
not to affect human bodies. However, continuous use of such a
machine may produce an ozone smell. Install the machine in a
well ventilated place.
The quantity of ozone produced is designed to a low level so as
not to affect human bodies. However, continuous use of such a
machine may produce an ozone smell. Install the machine in a
well ventilated place.
CAUTION
DOUBLE POLE/NEUTRAL FUSING
(200V series only)
MX-M356NV NOTE FOR SERVICING - ii
* Place of direct sunlight.
Plastic parts and ink may be deformed, discolored, or may
undergo qualitative change.
It may cause a breakdown or output quality problems.
undergo qualitative change.
It may cause a breakdown or output quality problems.
* Place which is full of organic gases such as ammonium
The organic photo-conductor (OPC) drum used in the machine
may undergo qualitative change due to organic gases such as
ammonium.
Installation of this machine near a diazo-type copier and blue
print machine may result in poor quality output.
may undergo qualitative change due to organic gases such as
ammonium.
Installation of this machine near a diazo-type copier and blue
print machine may result in poor quality output.
* Place of much dust
When dust or contaminants enters the machine, it may cause a
breakdown or poor quality output.
breakdown or poor quality output.
* Place near a wall
The machine will require ventilation.
If ventilation is not proper, poor output or machine failure may
result.
If ventilation is not proper, poor output or machine failure may
result.
* Unstable or irregular surface
If the machine is dropped or tips over, it may cause injury or
machine malfunction.
Use an optional desk or an exclusive-use desk.
When using the optional desk, be sure to fix the adjuster and lock
the casters.
machine malfunction.
Use an optional desk or an exclusive-use desk.
When using the optional desk, be sure to fix the adjuster and lock
the casters.
4. Note for handling PWB and electronic
parts
When handling the PWB and the electronic parts, be sure to
observe the following precautions in order to prevent against dam-
age by static electricity.
* When in transit or storing, put the parts in an anti-static bag or an
observe the following precautions in order to prevent against dam-
age by static electricity.
* When in transit or storing, put the parts in an anti-static bag or an
anti-static case and do not touch them with bare hands.
* When and after removing the parts from an anti-static bag (case),
use an earth band as shown below:
* Put an earth band to your arm, and connect it to the machine.
* Put an earth band to your arm, and connect it to the machine.
* When repairing or replacing an electronic part, perform the
procedure on an anti-static mat.
11-13/16"
(30cm)
(30cm)
11-13/16"
(30cm)
(30cm)
17-23/32"
(45cm)
(45cm)