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MX-FNX2/AR-PN1/MX-RBX1 SELF DIAG MESSAGE AND TROUBLE CODE 9 – 1
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Service Manual
[9] SELF DIAG MESSAGE AND TROUBLE CODE
1. Self diag message
A. Saddle Finisher unit
B. Punch Unit (option)
2. Trouble code
A. Outline
The CPU on the machine's finisher controller PCB is equipped with a mechanism to check the machine condition as needed; when it detects a
fault, the machine communicates the fact to the host machine in the form of a code and a detail code.
The host machine indicates the code on its control panel.
fault, the machine communicates the fact to the host machine in the form of a code and a detail code.
The host machine indicates the code on its control panel.
B. Trouble code
F1-00
Console finisher communication trou-
ble
ble
F1-02
Console finisher transport motor
abnormality
abnormality
F1-03
Console finisher paddle motor (FPM)
trouble
trouble
Error
Condition
Timing of detection
Operation
Resetting
Stapler absent
The stapler is not set.
Monitoring at all times
The staple motor (FFSM) and the staple
shift motor (FSM) will stop.
shift motor (FSM) will stop.
Set the stapler.
Staple absent
The staple cartridge has run out of
staples.
staples.
Monitoring at all times
Normal operation will continue; however,
operation is subject to instructions from
the host machine.
operation is subject to instructions from
the host machine.
Replace the staple
cartridge; or, set it
correctly.
cartridge; or, set it
correctly.
Mixed sheets
Sheets of different sizes are deposited
in the compartment.
in the compartment.
When a sheet of a different
size is placed.
size is placed.
The sheet will be aligned based on
maximum size width and delivered as a
stack.
maximum size width and delivered as a
stack.
–
Overstacking for
stapling
stapling
The number of sheets in the
compartment has exceeded the limit
imposed on stapling.
compartment has exceeded the limit
imposed on stapling.
When an extra sheet is
placed.
placed.
The sheets will be delivered with stapling.
–
Stack tray
overstacking
overstacking
The number of sheets deposited on the
delivery tray has exceeded the limit
imposed on the tray (sheets, sets).
delivery tray has exceeded the limit
imposed on the tray (sheets, sets).
When an extra sheet is
placed.
placed.
Normal operation will continue.
Remove the sheets
from the delivery tray.
from the delivery tray.
Saddle
overstacking
overstacking
Remove the stack from the bind tray.
More than 10 stacks are deposited on
the folded stack tray.
More than 10 stacks are deposited on
the folded stack tray.
When an extra sheet is
placed.
placed.
Normal operation will continue.
Remove the stack from
the bind tray.
the bind tray.
Error
Condition
Timing of detection
Operation
Resetting
Waste case full
The amount of waste paper in the waste
case has reached the limit.
case has reached the limit.
During punching.
Normal operation will continue.
Remove the waste
paper from the waste
case.
paper from the waste
case.
Excess water
The amount of waste paper in the waste
case has exceeded the limit.
case has exceeded the limit.
During punching.
Punching will be disabled.
Remove the waste
paper from the water
case.
paper from the water
case.
Content
Console finisher communication trouble
Phenomenon
Detail
Communication cable test error after turning
on the power or exiting from DIAG.
Communication error with the console
finisher
on the power or exiting from DIAG.
Communication error with the console
finisher
Case
Cause
Improper connection or disconnection of
connector and harness between the
machine and the console finisher.
Console finisher control PCB trouble
Control PCB (PCU) trouble
Malfunction due to electrical noise
connector and harness between the
machine and the console finisher.
Console finisher control PCB trouble
Control PCB (PCU) trouble
Malfunction due to electrical noise
Check and
remedy
remedy
Canceled by turning OFF/ON the power.
Check connectors and harness in the
communication line.
Replace the console finisher control PCB or
PCU PCB.
Check connectors and harness in the
communication line.
Replace the console finisher control PCB or
PCU PCB.
Content
Console finisher transport motor abnormality
Phenomenon
Detail
Transport motor trouble
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher paddle motor (FPM) trouble
Phenomenon
Detail
Paddle motor (FPM) operation abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
MX-FNX2/AR-PN1/MX-RBX1 SELF DIAG MESSAGE AND TROUBLE CODE 9 – 2
F1-08
Console finisher staple shift motor
(FSM) trouble
(FSM) trouble
F1-10
Console finisher stapler motor (FFSM)
trouble
trouble
F1-11
Console finisher bundle exit motor
(FAM) trouble
(FAM) trouble
F1-15
Console finisher lift motor (FLM) trou-
ble
ble
F1-19
Console finisher alignment motor
(front) (FFJM) trouble
(front) (FFJM) trouble
F1-20
Console finisher alignment motor
(rear) (FRJM) trouble
(rear) (FRJM) trouble
F1-21
Interface fan (FJFM) trouble
F1-31
Console finisher bookbinding position
sensor (FFPD) trouble
sensor (FFPD) trouble
F1-32
Communication trouble between the
console finisher and the punch unit
(AR-PN1A/B/C/D).
console finisher and the punch unit
(AR-PN1A/B/C/D).
F1-33
Console finisher punch side registra-
tion motor (FPSM) trouble (AR-PN1A/
B/C/D)
tion motor (FPSM) trouble (AR-PN1A/
B/C/D)
Content
Console finisher staple shift motor (FSM) trouble
Phenomenon
Detail
Staple shift motor (FSM) operation
abnormality
abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher stapler motor (FFSM) trouble
Phenomenon
Detail
Stapler motor (FFSM) operation abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher bundle exit motor (FAM) trouble
Phenomenon
Detail
Bundle exit motor (FAM) operation
abnormality
abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher lift motor (FLM) trouble
Phenomenon
Detail
Lift motor (FLM) operation abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher alignment motor (front) (FFJM) trouble
Phenomenon
Detail
Alignment motor (front) (FFJM) operation
abnormality
abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher alignment motor (rear) (FRJM) trouble
Phenomenon
Detail
Alignment motor (rear) (FRJM) operation
abnormality
abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Interface fan (FJFM) trouble
Phenomenon
Detail
Interface fan (FJFM) drive trouble
Case
Cause
Missing the motor lock and the connector
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher bookbinding position sensor (FFPD)
trouble
trouble
Phenomenon
Detail
Sensor input value abnormality
Case
Cause
Sensor breakage harness breakage
Console finisher control PCB trouble
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
Content
Communication trouble between the console finisher and
the punch unit (AR-PN1A/B/C/D).
the punch unit (AR-PN1A/B/C/D).
Phenomenon
Detail
Communication error between the console
finisher and the punch unit (AR-PN1A/B/C/
D).
finisher and the punch unit (AR-PN1A/B/C/
D).
Case
Cause
Improper connection or disconnection of
connector and harness between the console
finisher and the punch unit.
Console finisher control PCB trouble
Control PCB (PCU) trouble
Malfunction by noise
connector and harness between the console
finisher and the punch unit.
Console finisher control PCB trouble
Control PCB (PCU) trouble
Malfunction by noise
Check and
remedy
remedy
Canceled by turning OFF/ON the power.
Check connectors and harness in the
communication line.
Replace the console finisher control PCB.
Check connectors and harness in the
communication line.
Replace the console finisher control PCB.
Content
Console finisher punch side registration motor (FPSM)
trouble (AR-PN1A/B/C/D)
trouble (AR-PN1A/B/C/D)
Phenomenon
Detail
Punch side registration motor (FPSM)
operation abnormality
operation abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
MX-FNX2/AR-PN1/MX-RBX1 SELF DIAG MESSAGE AND TROUBLE CODE 9 – 3
F1-34
Console finisher punch motor (FPNM)
trouble (AR-PN1A/B/C/D)
trouble (AR-PN1A/B/C/D)
F1-35
Console finisher punch side registra-
tion home position (FPSHPD) trouble
(AR-PN1A/B/C/D)
tion home position (FPSHPD) trouble
(AR-PN1A/B/C/D)
F1-36
Console finisher punch side registra-
tion detect (FPTD, FPSD) trouble (AR-
PN1A/B/C/D)
tion detect (FPTD, FPSD) trouble (AR-
PN1A/B/C/D)
F1-37
Console finisher backup RAM data
trouble
trouble
F1-38
Console finisher punch backup RAM
data trouble (AR-PN1A/B/C/D)
data trouble (AR-PN1A/B/C/D)
F1-39
Console finisher punch dust sensor
trouble (AR-PN1A/B/C/D)
trouble (AR-PN1A/B/C/D)
F1-40
Console finisher puncher section
power trouble (AR-PN1A/B/C/D)
power trouble (AR-PN1A/B/C/D)
Content
Console finisher punch motor (FPNM) trouble
(AR-PN1A/B/C/D)
(AR-PN1A/B/C/D)
Phenomenon
Detail
Punch motor (FPNM) operation abnormality
Case
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-3) to check the motor
operation.
operation.
Content
Console finisher punch side registration home position
(FPSHPD) trouble (AR-PN1A/B/C/D)
(FPSHPD) trouble (AR-PN1A/B/C/D)
Phenomenon
Detail
Sensor input value abnormality
Case
Cause
Sensor breakage
Harness disconnection
Console finisher control PCB trouble
Harness disconnection
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
Content
Console finisher punch side registration detect (FPTD,
FPSD) trouble (AR-PN1A/B/C/D)
FPSD) trouble (AR-PN1A/B/C/D)
Phenomenon
Detail
Sensor input value abnormality
Case
Cause
Sensor breakage
Harness disconnection
Console finisher control PCB trouble
Harness disconnection
Console finisher control PCB trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
Content
Console finisher backup RAM data trouble
Phenomenon
Detail
Backup RAM contents are disturbed.
Case
Cause
Console finisher control PCB trouble
Malfunction by noise
Malfunction by noise
Check and
remedy
remedy
Replace the console finisher control PCB.
Content
Console finisher punch backup RAM data trouble (AR-
PN1A/B/C/D)
PN1A/B/C/D)
Phenomenon
Detail
Punch unit backup RAM contents are
disturbed.
disturbed.
Case
Cause
Punch control PCB trouble
Malfunction by noise
Malfunction by noise
Check and
remedy
remedy
Replace the punch control PCB.
Content
Console finisher punch dust sensor trouble
(AR-PN1A/B/C/D)
(AR-PN1A/B/C/D)
Phenomenon
Detail
Sensor input abnormality
Case
Cause
Dust sensor breakage harness
disconnection console finisher control PCB
trouble
disconnection console finisher control PCB
trouble
Check and
remedy
remedy
Use DIAG (SIM3-2) to check the sensor
operation.
operation.
Content
Console finisher puncher section power trouble
(AR-PN1A/B/C/D)
(AR-PN1A/B/C/D)
Phenomenon
Detail
Puncher operation abnormality
Case
Cause
Punch control PCB trouble
Check and
remedy
remedy
Replace the punch control PCB
MX-FNX2/AR-PN1/MX-RBX1 SELF DIAG MESSAGE AND TROUBLE CODE 9 – 4
C. Troubleshooting
(1) Finisher/saddle unit
a. F1-03, Paddle Motor (FPM) Fault
b. F1-06, Slide Staple Motor (FSM) Fault
c. F1-10, Staple Motor (FFSM) Fault
d. F1-10, Staple Motor (FFSM) Fault
e. F1-10, Staple Motor (FFSM) Fault
Cause/Trouble section
Procedure
Check
Result
Remedy
Paddle home position sensor (FPDHPD)
1
Check the paddle home position sensor (FPDHPD).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor
Stack roller home position sensor
(FARHPD)
(FARHPD)
2
Check the stack roller home position sensor (FPDHPD).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
3
Is the wiring between the finisher controller PCB and the
paddle motor (FPM) normal?
paddle motor (FPM) normal?
NO
Correct the wiring.
Paddle, Swing guide assembly
4
Try turning the paddle motor (FPM) clockwise and
counterclockwise by hands. Is there mechanical tapping in
the rotation of the paddle or the up/down movement of the
swing guide?
counterclockwise by hands. Is there mechanical tapping in
the rotation of the paddle or the up/down movement of the
swing guide?
YES
Correct the mechanical
mechanism.
mechanism.
Paddle motor (FPM), finisher controller
PCB
PCB
5
Try replacing the paddle motor (FPM). Is the problem
corrected?
corrected?
YES
Replace the finisher controller
PCB.
PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
staple shift home position sensor
(FSTHPD)
(FSTHPD)
1
Check the staple shift home position sensor (FSTHPD).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
2
Is the wiring between the finisher controller PCB and the
staple shift motor (FSM) normal?
staple shift motor (FSM) normal?
NO
Correct the wiring.
Stapler unit
3
Is there mechanical trapping in the stapler path?
YES
Correct the mechanical
system.
system.
Slide slide motor (FSM), Finisher
controller PCB
controller PCB
4
Try replacing the staple shift motor (FSM).
Is the problem corrected?
Is the problem corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Staple drive home position sensor
(FSHPD)
(FSHPD)
1
Check the staple drive home position sensor (FSHRD). Is
the sensor normal?
the sensor normal?
NO
Replace the sensor
Wiring
2
Is the wiring between the finisher controller PCB and the
staple motor (FFSM) normal?
staple motor (FFSM) normal?
NO
Correct the wiring.
Stapler unit
3
Try turning the staple jam releasing dial.
Is there mechanical trapping?
Is there mechanical trapping?
YES
Correct the mechanical
system.
system.
Staple motor (FFSM), Finisher controller
PCB
PCB
4
Try replacing the staple motor (FFSM). Is the problem
corrected?
corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Bookbinding home position sensor
(FFHPD)
(FFHPD)
1
Check the bookbinding home position sensor (FFHPD).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Wiring
2
Is the wiring between the finisher controller PCB and the
staple motor (FFSM) normal?
staple motor (FFSM) normal?
NO
Correct the wiring.
Saddle unit
3
Try turning the fold jam releasing dial.
Is there mechanical trapping?
Is there mechanical trapping?
YES
Correct the mechanical
mechanism.
mechanism.
Staple motor (FFSM), Finisher controller
PCB
PCB
4
Try replacing the staple motor (FFSM). Is the problem
corrected?
corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
Cause/Trouble section
Procedure
Check
Result
Remedy
Bookbinding lock sensor (FFE)
1
Check the bookbinding lock sensor (FFE).
Is the sensor normal?
Is the sensor normal?
NO
Replace the sensor.
Finisher controller PCB, Saddle unit
2
Does the staple motor (FFSM) operate at the appropriate
timing?
timing?
YES
Replace the finisher
controller PCB.
controller PCB.
NO
Check the saddle unit drive
mechanism:
if faulty, correct it;
otherwise, go to step 3).
mechanism:
if faulty, correct it;
otherwise, go to step 3).
Staple motor (FFSM), Finisher controller
PCB
PCB
3
Try replacing the staple motor (FFSM). Is the problem
corrected?
corrected?
YES
End.
NO
Replace the finisher
controller PCB.
controller PCB.
