Read Sharp MX-C380P / MX-C400P / MX-B380P / MX-B382P / MX-B400P (serv.man30) Technical Bulletin online
CCE 995
TREATMENT FOR F2-6* TROUBLE CODE
1. Model Name: MX-4110N/4111N/4112N/5110N/5111N/5112N
MX-2610N/3110N/3610N, MX-1810U/2010U/2310U/3111U
MX-4100N/4101N/5000N/5001N/3500N/3501N/4500N/4501N
MX-2301N/2600G/2600N/3100G/3100N/1800N/2300G/2300N/2700G/2700N
MX-C382SC/C402SC/C380P/C400P
MX-C310/C311/C380/C381/C400/C401, DX-C310/C311/C400/C401
MX-B382SC/B402SC/B382P/B380P/B400P/B382/B402/B381/B401
2. Symptom F2-6* trouble code may appear after replacement of toner cartridge..
3. Cause:
If the toner cartridges are transported vertically with the toner supply hole faced down on
the floor, vibration gets toner compressed around the pipe area of the supply hole, causing poor
supply and eventually leading to F2-6* trouble.
TECHNICAL BULLETIN
Date: Jan 31
st
2012
Model: MX-MISC
Ref: CCE 995
Ref: CCE 995
Colour: White
Page: 1 OF 3
CCE 995
Step 1) Let the cartridge with F2 trouble stand with the gear side up.
Step 2) Check if there is anything abnormal (e.g., damage and deformation) on the gear.
・ If some abnormality is found on gear, ⇒ Replace with a new cartridge.
・ If no abnormality is found on gear, ⇒ Proceed to the step 3).
Step 3) Pick the gear up as shown in Figure1, and turn it back and forth (5 or more rounds) until it
gets lighter rotation.
Note: The angle to rotate back and forth must be within 90°.
If rotated back and forth over 90°, the toner churning sheet inside the cartridge, etc.
may get deformed.
Step 4) Insert it to the main unit and check if F2 trouble is cleared.
When visiting your customers site please instruct users to store the cartridge horizontally or they may
encounter this symptom.
Please demonstrate to users the correct procedure for toner cartridge replacement as below.
Within 90°
Figure1
Examples of damaged gear
Chipped gear tooth
Dislocated D-cut on gear
Removed gear pawl
CCE 995
Before installing a new toner cartridge, please do the following:-
User procedure at Toner Cartridge
Replacement
(1) Shake the box containing the cartridge up and down 5
times
(2) Hold the box upside down and shake it 5 more times or
so.
(3) Take the cartridge out of box and shake it from side to side 5
times
(4)Install it to the copier
machine.
(4)Install it to the copier
machine.