MX-C310, MX-C311, MX-C312, MX-C380, MX-C381, MX-C400, MX-C401 (serv.man86). ISSUING EXPLANATORY MATERIAL OF JOB LOG CODES. - Sharp Copying Equipment Technical Bulletin (repair manual). Page 4

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PRINTER MODE JOB LOG CODE LIST 
CODE
Cause
Item
Remedy
SMON Message
231
The selected store folder does not exist.
Retention
* Please create the store folder.
* Please specify the store folder name correctly.
The requested job could not be stored to the selected
folder due to the following reason:
(Document filing:Selected folder does not exist) The job
is stored to the default folder.
232
Since the selected folder does not exist, the
job is stored to the default folder.
Retention
* Please specify the store folder name correctly.
The requested job is printed, but could not be stored in
the selected folder due to the following reason:
(Document filing:Selected folder does not exist) The job
is stored to the default folder.
233
Inserter specifies the unavailable output tray.
Inserter/Delivery
section
Inserter is selected in “Covers/inserts settings” but
please specify the available output tray.
The requested job could not be completed correctly due
to the following reason:
(Inserter: Incorrect output tray selection)
234
Reserved
Reserved
235
Reserved
Reserved
236
Covers/Inserts" is disabled in "Disable
Setting": “Operation Settings”
Covers/inserts
printing
* Not use Covers/Inserts function.
* Cancel “Disabling of Covers/Inserts” by the
Administrator.
The requested job could not be completed correctly due
to the following reason:
(Covers/Inserts:Prohibited)
237
Password to access the folder is wrong.
DSK, Retention
Specify the correct password for folder access.
The requested job is printed, but could not be stored in
the selected folder due to the following reason:
(Document filing:Incorrect folder password) The jobis
stored to the default folder.
238
Password to access the folder is wrong.
DSK, Retention
Specify the correct password for folder access.
The requested job could not be stored in the selected
folder due to the following reason:
(Document filing:Incorrect folder password) The job is
stored to the default folder.
239
Quick File Mode is disabled.
DSK, Retention
* Not use Quick File Mode.
* Cancel “Disabling of Quick File Mode” by the
Administrator.
The requested job is printed, but could not be stored
due to the following reason:
(Disabling of Quick File Mode)
23A
Sharing Mode is disabled (stored without
entering the password).
DSK, Retention
* Store the data with entering the password.
* Cancel the disabled setting by the Administrator.
The requested job is printed, but could not be stored
due to the following reason:
(Disabling of Sharing Mode)
23B
Sharing Mode is disabled (stored with
entering the password).
DSK, Retention
* Change the setting to store without entering the
password.
* Cancel the disabled setting by the Administrator.
The requested job is printed, but could not be stored
due to the following reason:
(Disabling of Confidential Mode)
23C
Storing to the folders other than the default
folder is disabled.
DSK, Retention
* Change the setting to store the default  folder.
* Cancel the disabled setting by the Administrator.
The requested job is printed, but could not be stored
due to the following reason:
(Disabling of Storing to the selected folder)
23D
Retention function is disabled.
DSK, Retention
* Print without using Retention function.
* Cancel the disabled setting by the Administrator.
The requested job is printed, but could not be stored
due to the following reason:
(Disabling of Document Filing)
23E
Print Jobs Other Than Hold Job is disabled. DSK, Retention
* Change to Hold Print.
* Cancel the disabled setting by the Administrator.
The requested job is stored, but could not be printed
due to the following reason:
(Disabling of Print Jobs Other Than Hold Job)
23F
Print Jobs Other Than Hold Job is disabled. DSK, Retention
* Change to Hold Print.
* Cancel the disabled setting by the Administrator.
The requested job is stored to the "QuickFile" folder,
but could not be printed due to the following reason:
(Disabling of Print Jobs Other Than Hold Job)
240
Hold Print job is disabled by the
Administrator.
DSK, Retention
* Change to the normal print.
* Cancel the disabled setting by the Administrator.
The requested job is printed, but could not be stored
due to the following reason:
(Retention printing:Prohibited)
241
Offset is disabled in “Device Control”.
Offset printing
* Not use Offset
* Cancel the disabled setting by the Administrator.
The requested job could not be completed correctly due
to the following reason:
(Offset: Disabled)
242
Reserved
Reserved
243
Reserved
Reserved
244
User ID is not registered.
Account Control
* Ask the Administrator to register the User ID.
The requested job isprinted, but thefollowing
phenomenonoccurred:
(Invalid user)
245
User ID is not registered.
Account Control
* Ask the Administrator to register the User ID.
The requested job is stored, but the following
phenomenon occurred:
(Invalid user)
246
Reserved
Reserved
247
Reserved
Reserved
248
Reserved
Reserved
249
Reserved
Reserved
24A
Reserved
Reserved
24B
Only 2-sided print is approved for User
Authority settings.
User Authority
settings
* Check the User Authority, and change "Approval
Settings for 2-Sided Print".
* Ask the Administrator to change the setting to be
able to do 1sided/2-sided print with User Authority.
The requested job could not be completed correctly due
to the following reason:
(Only 2-sided print approved)
24C
Only 1-sided print is approved for User
Authority settings.
User Authority
setting
* Check the User Authority, and change "Approval
Settings for 2-Sided Print"
* Ask the Administrator to change the setting to be
able to do 1sided/2-sided print with User Authority.
The requested job could not be completed correctly due
to the following reason:
(Only 1-sided print approved)
24D
When “Allow User to Select the Print Color”
is disabled, the document control pattern
print color differed between the color
selected in System Settings and the color
selected in the driver.
Document Control
* On the driver, select the same color selected for
Document control pattern print color in System.
Color of Document control function has been changed
on the specified job by the reason below:
(Color setting of Document controlfunction: Allow User
to Select the Print Color is disabled)
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