MX-C310, MX-C311, MX-C312, MX-C380, MX-C381, MX-C400, MX-C401 (serv.man86). ISSUING EXPLANATORY MATERIAL OF JOB LOG CODES. - Sharp Copying Equipment Technical Bulletin (repair manual). Page 3

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PRINTER MODE JOB LOG CODE LIST 
CODE
Cause
Item
Remedy
SMON Message
201
Due to ERDH memory full, only one set is
printed though the multiple sets were
specified.
ERDH memory
Please print after the print job is gone from the print
queue.  If the problem still recurs, please delete the
data in Quick File folder.
The requested job could not be completed correctly due
to the following reason:
(Hard disk full ormemory full)
202
Reserved
Reserved
203
Reserved
Reserved
204
* Staple function is unavailable for the
selecteed output tray
* Staple option is not connected.
Staple/Delivery
section
* Please select the available output tray for Staple.
* Please check the driver option settings.
The requested job could not be completed correctly due
to the following reason:
(Staple: No function)
205
Reserved
Reserved
206
* “Disabling of Stapler” in “Disabling of
Devices” is selected.
* “Disabling of Finisher” in “Disabling of
Devices” is selected.
Staple
* Cancel “Disabling of Stapler” of “Disabling of
Devices” by the Administrator
* Cancel “Disabling of Finisher” of “Disabling of
Devices” by the Administrator
The requested job could not be completed correctly due
to the following reason:
(Staple: Prohibited) Please ask your administrator.
207
Reserved
Reserved
208
Reserved
Reserved
209
Reserved
Reserved
20A
* Punch function is unavailable for the
selected output tray
* Punch option is not connected.
Output tray/Punch
* Please select the available output tray for Punch.
* Please check the driver option settings.
The requested job could not be completed correctly due
to the following reason:
(Punch: No function)
20B
Reserved
Reserved
20C
* “Disabling of Punch” in “Disabling of
Devices” is selected.
* “Disabling of Finisher” in “Disabling of
Devices” is selected.
Punch
* Cancel “Disabling of Punch” of “Disabling of
Devices” by the Administrator
* Cancel “Disabling of Finisher” of “Disabling of
Devices” by the Administrator
The requested job could not be completed correctly due
to the following reason:
(Punch: Prohibited)
20D
Reserved
Reserved
20E
Reserved
Reserved
20F
Reserved
Reserved
210
Selected output tray is disabled in “Disabling
of Devices”
Delivery section
* Please select other available output tray.
* Cancel “Disabling of Finisher” of “Disabling of
Devices” by the Administrator
The requested job could not be completed correctly due
to the following reason:
(Selected output tray:Prohibited) Please ask your
administrator.
211
Selected output tray has a trouble.
Delivery section
* Please select other available output tray.
* Check the delivery section, and then repair it.
The requested job could not be completed correctly due
to the following reason:
(Selected output tray:Failure)Please ask your
administrator.
212
There’s no selected output tray.
Delivery section
* Please check the driver option settings.
The requested job could not be completed correctly due
to the following reason:
(Selected output tray:No function)
213
Reserved
Reserved
214
Reserved
Reserved
215
Reserved
Reserved
216
* “Disabling of Duplex” in “Disabling of
Devices” is selected.
2-sided printing
* Change 2-sided printing to 1-sided printing.
* Change 2-sided printing of Covers/Inserts setting to
1-sided printing.
* Cancel “Disabling of Duplex” of “Disabling of
Devices” by the Administrator
The requested job could not be completed correctly due
to the following reason:
(2-sided printing:Prohibited) Please ask your
administrator.
217
Reserved
Reserved
218
Reserved
Reserved
219
Reserved
Reserved
21A
Reserved
Reserved
21B
Reserved
Reserved
21C
Reserved
Reserved
21D
Selected input tray is disabled.
Feed section
* Select the available input tray.
* Cancel “Optional Paper Drawer” of “Disabling of
Devices” by the Administrator
* Cancel “Disabling of ” Tray Settings" of “Disabling of
Devices” by the Administrator
* Cancel “Disabling of Inserter” of “Disabling of
Devices” by the Administrator
The requested job could not be completed correctly due
to the following reason:
(Selected input tray:Prohibited)
21E
Reserved
Reserved
21F
Selected paper size is not appropriate for
Booklet.
Paper size
* Please select the available paper size for Booklet.
The requested job could not be completed correctly due
to the following reason:
(Booklet printing:Incorrect paper size)
220
Reserved
Reserved
221
Reserved
Reserved
222
Reserved
Reserved
223
Reserved
Reserved
224
Reserved
Reserved
225
Reserved
Reserved
226
Reserved
Reserved
227
Reserved
Reserved
228
Reserved
Reserved
229
Reserved
Reserved
22A
Reserved
Reserved
22B
Reserved
Reserved
22C
Tandem Printing: Incorrect setting
parameter
Tandem printing
Please check the setting parameter of Tandem slave
machine.
The requested job could not be completed correctly due
to the following reason:
(Tandem Printing:Incorrect setting parameter)
22D
Setting error of Tandem slave machine
Tandem printing
Check the setting of Tandem slave machine, and set
up appropriately.
The requested job could not be completed correctly due
to the following reason:
(Tandem Printing: Not setting)
22E
Reserved
Reserved
22F
Reserved
Reserved
230
Reserved
Reserved
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