MX-C310, MX-C311, MX-C312, MX-C380, MX-C381, MX-C400, MX-C401 (serv.man7). CCE829R5 PROCEDURES FOR USING SERVICE PERSONNEL-ORIENTED FUNCTIONS INSTALLED IN SHARP REMOTTE DEVICE MANAGER - Sharp Copying Equipment Specification (repair manual). Page 11

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[Service relationship] 
(10). Procedure for acquiring a service report 
(list data of service simulations 22-6 and 
23-2) 
1) Select a model for which you want to acquire a 
service report. 
Point to a model for which you want to acquire 
a service report and click it. In this example, 
MX-4101FN is selected. 
 
 
2) Click the Service Report menu. 
 
3) Select a service report (service simulation 22-6 
or 23-2) and click the “Get” button. 
 
It may take one minute or longer to acquire the 
selected service report. 
If service report acquisition fails, the following 
error message will be displayed: 
“It failed in acquisition of the Service Report.” 
 
4) To save data, click the “Save as PDF” button. 
In this example, data of service simulation 22-6 
is saved. 
In this example, the simulation 22-6 data is 
displayed. 
 
Clicking the Data screen will enlarge the 
appropriate data. 
 
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