Read Sharp MX-B381 / MX-B401 (serv.man45) Technical Bulletin online
Sharp Electronics (UK) Ltd., Technical Services Group
MX-4110N/4111N/4112N/5110N/5111N/5112N
MX-2610N/3110N/3610N, MX-1810U/2010U/2310U/3111U
MX-4100N/4101N/5000N/5001N/3500N/3501N/4500N/4501N
MX-2301N/2600G/2600N/3100G/3100N/1800N/2300G/2300N/2700G/2700N
MX-C382SC/C402SC/C380P/C400P
MX-C310/C311/C380/C381/C400/C401, DX-C310/C311/C400/C401
MX-B382SC/B402SC/B382P/B380P/B400P/B382/B402/B381/B401
:
F2-6* trouble code may appear after replacement of toner cartridge..
If the toner cartridges are transported vertically with the toner supply hole faced down on
the floor, vibration gets toner compressed around the pipe area of the supply hole, unable
to be supplied and causing this F2-6* trouble.
TREATMENT FOR F2-6* TROUBLE CODE
TECHNICAL BULLETIN
Date:
11
th
August 2009
Model:
MXC/MXB/DXC
Ref.:
CCE995/ 11
Colour:
White
Page:
1 of 1
Sharp Electronics (UK) Ltd., Technical Services Group
[Treatment]
Step 1) Let the cartridge in F2 trouble stand with the gear side up.
Step 2) Check if there is anything
・
・
・
・If some abnormality is found on gear,
・
・
・
・If no abnormality is found on gear,
Step 3) Pick the gear up as shown in Figure1
gets lighter rotation.
Note: The angle to rotate back and forth must be within 90°.
If rotated back and forth over 90°, the toner churning sheet inside the cartridge, etc.
may get deformed.
Step 4) Insert it to the main unit and check if F2 trouble is cleared.
When visiting your customer site to
occurred, also give your customers some instruction on our “Request at Toner Cartridge Replacemen
as attached.
Examples of damaged gear
Chipped gear tooth
Sharp Electronics (UK) Ltd., Technical Services Group
rtridge in F2 trouble stand with the gear side up.
abnormal (e.g., damage and deformation) on the gear
some abnormality is found on gear, ⇒
⇒
⇒
⇒ Replace with a new cartridge.
If no abnormality is found on gear, ⇒
⇒
⇒
⇒ Proceed to the step 3).
as shown in Figure1, and turn it back and forth (5 or more rounds
Note: The angle to rotate back and forth must be within 90°.
If rotated back and forth over 90°, the toner churning sheet inside the cartridge, etc.
n unit and check if F2 trouble is cleared.
explain how to handle at installation or there is a similar failure
occurred, also give your customers some instruction on our “Request at Toner Cartridge Replacemen
Within
Figure1
Examples of damaged gear
Dislocated D-cut on gear
Removed gear pawl
on the gear.
(5 or more rounds) until it
If rotated back and forth over 90°, the toner churning sheet inside the cartridge, etc.
explain how to handle at installation or there is a similar failure
occurred, also give your customers some instruction on our “Request at Toner Cartridge Replacement”
Within 90°
moved gear pawl
Sharp Electronics (UK) Ltd., Technical Services Group
To Customers,
Before installing a new toner cartridge to the copier machine, please do the following procedure.
Your kind understanding is much appreciated.
Request at Toner Cartridge
Replacement
(1) Shake the box containing the cartridge up and down 5 times
(2) Hold the box upside down and shake it 5 more times or so.
(3) Take the cartridge out of box and shake it from side to side 5
times
or so before installing it to the copier machine.