Read Sharp MX-4100N / MX-4101N / MX-5000N / MX-5001N (serv.man71) Technical Bulletin online
Sharp Electronics (UK) Ltd., Document Systems Support
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[Treatment]
Step 1) Check if there is anything abnormal (e.g., damage and deformation) on the gear.
・If some abnormality is found on gear, ⇒ Replace with a new cartridge.
・If no abnormality is found on gear, ⇒ Proceed to the step 2).
Step 2) Shake the cartridge (with F2 error) five times vertically facing the gear section upward.
Use both hands because the cartridge for MX-3500/4100/4500/5000 series is heavy.
Step 3) Install the cartridge into the main unit and see if the F2 error is cleared.
[Caution]
Do not shake the cartridge facing the gear section downward.
Be careful toner may drop out of shutter section.
Please instruct your client to store the toner cartridge in proper position during the machine
installation or while visiting the client. If the cartridge is stored in vertical orientation, instruct him/her
to store in proper orientation.
We apologize for the trouble and thank you for your cooperation.
Examples of damaged gear
Chipped gear tooth
Dislocated D-cut on gear
Removed gear pawl
Shake the cartridge five times vertically.
Click on the first or last page to see other MX-4100N / MX-4101N / MX-5000N / MX-5001N (serv.man71) service manuals if exist.