MX-3500N, MX-3501N, MX-4500N, MX-4501N (serv.man52). PREVENTION OF F2-6 ERROR. TONER CARTRIDGE DRIVE AND STORAGE NOTES. - Sharp Copying Equipment Technical Bulletin (repair manual)

mx-3500n, mx-3501n, mx-4500n, mx-4501n (serv.man52) technical bulletin
Model
MX-3500N MX-3501N MX-4500N MX-4501N (serv.man52)
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Technical Bulletin
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Device
Copying Equipment / PREVENTION OF F2-6 ERROR. TONER CARTRIDGE DRIVE AND STORAGE NOTES.
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mx-3500n-mx-3501n-mx-4500n-mx-4501n-sm52.pdf
Date

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CCE 995 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TREATMENT FOR F2-6* TROUBLE CODE 
 
 
 
 
1. Model Name:     MX-4110N/4111N/4112N/5110N/5111N/5112N 
 
 
         MX-2610N/3110N/3610N, MX-1810U/2010U/2310U/3111U 
 
 
         MX-4100N/4101N/5000N/5001N/3500N/3501N/4500N/4501N 
 
 
         MX-2301N/2600G/2600N/3100G/3100N/1800N/2300G/2300N/2700G/2700N 
 
 
         MX-C382SC/C402SC/C380P/C400P 
 
 
         MX-C310/C311/C380/C381/C400/C401, DX-C310/C311/C400/C401 
 
 
         MX-B382SC/B402SC/B382P/B380P/B400P/B382/B402/B381/B401 
 
2. Symptom         
F2-6* trouble code may appear after replacement of toner cartridge.. 
 
3. Cause: 
      If the toner cartridges are transported vertically with the toner supply hole faced down on  
 
 
      the floor, vibration gets toner compressed around the pipe area of the supply hole, causing poor  
 
                supply and eventually leading to F2-6* trouble.  
TECHNICAL BULLETIN 
Date: Jan 31
st
 2012 
Model: MX-MISC 
Ref: CCE 995  
 
Colour: White 
 
Page: 1 OF 3 
 
                                                                                                                                         
CCE 995 
 
 
 
 
 
Step 1) Let the cartridge with F2 trouble stand with the gear side up. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Step 2) Check if there is anything abnormal (e.g., damage and deformation) on the gear.  
 
       ・ If some abnormality is found on gear,   Replace with a new cartridge. 
 
       ・ If no abnormality is found on gear,   Proceed to the step 3).  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Step 3) Pick the gear up as shown in Figure1, and turn it back and forth (5 or more rounds) until it 
 
       gets lighter rotation. 
 
      Note: The angle to rotate back and forth must be within 90°. 
 
 
   If rotated back and forth over 90°, the toner churning sheet inside the cartridge, etc. 
 
 
   may get deformed. 
 
 
Step 4) Insert it to the main unit and check if F2 trouble is cleared.  
 
 
     When visiting your customers site please instruct users to store the cartridge horizontally or they may     
     encounter this symptom. 
 
 
     Please demonstrate to users the correct procedure for toner cartridge replacement as below. 
Within 90° 
Figure1
Examples of damaged gear 
Chipped gear tooth 
Dislocated D-cut on gear
Removed gear pawl
 
                                                                                                                                         
CCE 995 
 
 
 
 
                          Before installing a new toner cartridge, please do the following:- 
                                         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
User procedure at Toner Cartridge 
Replacement 
(1) Shake the box containing the cartridge up and down 5 
times
(2) Hold the box upside down and shake it 5 more times or 
so. 
 (3) Take the cartridge out of box and shake it from side to side 5
times 
(4)Install it to the copier 
machine. 
(4)Install it to the copier 
machine. 
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