Read Sharp MX-2314N (serv.man2) Handy Guide online
As a part of the MFP Installation; after the MFP has been properly configured, set up, and
calibrated, it is considered a best practice to back up all settings data to the MFP hard drive
calibrated, it is considered a best practice to back up all settings data to the MFP hard drive
with Simulation 56-1.
Settings data is stored in various locations on the MFP:
Settings data is stored in various locations on the MFP:
MFP Control PWB EEPROM
MFP Control PWB SD Card
MFP Control PWB SD Card
PCU PWB EEPROM
In the event of a failure, such as voltage surge, lightning strike, or other
trouble, this data could be lost it can become very difficult and time consuming to recover
trouble, this data could be lost it can become very difficult and time consuming to recover
from this.
Data Back Up:
Run Simulation 56-1 and select EEPROM
Run Simulation 56-1 and select EEPROM
HDD Press EXECUTE, then YES.
Now that the Settings Data has been backed up to the Hard Drive, it will be available in case
of emergency at a later date.
of emergency at a later date.
MFP Data is stored in the following areas:
EEPROM MFP CONTROL PWB (IC31)
EEPROM PCU PWB
(IC23) for MX-2310U/MX-3111U/MX-2610N/MX-3110N/MX-3610N
(IC23) for MX-2310U/MX-3111U/MX-2610N/MX-3110N/MX-3610N
(IC35) for MX-4112N/MX-5112N
EEPROM Data is also backed up on the SD Card located on the MFP control PWB.
EEPROM Data is also backed up on the SD Card located on the MFP control PWB.
If the following components are damaged or replaced, Data Recovery will be required:
MFP Control PWB
MFP Control PWB
PCU PWB
EEPROM (MFP Control PWB)
EEPROM (MFP Control PWB)
EEPROM (PCU PWB)
SD Memory Card (MFP Control PWB)
SD Memory Card (MFP Control PWB)
TECHNICAL BULLETIN
Date: August 2012
Model: MX-2310 - 7040
Colour: White
Model: MX-2310 - 7040
Colour: White
Page: 1 OF 3
Note:
If either MFP Control PWB or PCU PWB are replaced, the original SD Card and
EEPROMs must be transferred to the replacement PWBs. Serial number information on
EEPROMs must be transferred to the replacement PWBs. Serial number information on
the MFP EEPROM, SD Card and PCU EEPROM must remain with the MFP or a U2-30
error will occur, resulting in a down machine.
error will occur, resulting in a down machine.
Take great caution to ensure that the EEPROMs are installed on the correct PWB, that
the legs are not broken, and that they are not installed backwards.
the legs are not broken, and that they are not installed backwards.
Always try to replace the MFP SD Card with a genuine Sharp part.
Data Recovery:
Run Simulation 56-1 and select HDD EEPROM Press EXECUTE, then YES.
Note: If EEPROM HDD is selected by mistake, the data previously saved to the Hard Drive
Note: If EEPROM HDD is selected by mistake, the data previously saved to the Hard Drive
will be erased and overwritten Be careful!
Before the SD Card, EEPROMs, or Hard Drive are replaced; the Settings Data, Document Filing
Before the SD Card, EEPROMs, or Hard Drive are replaced; the Settings Data, Document Filing
Data, and Device Cloning Data should be backed up.
Back Up Settings Data
There are two functions in Simulation 56-2
There are two functions in Simulation 56-2
Export Hard Drive Data to USB
Export EEPROM & SD Card Data to USB
Back Up Hard Drive Data to USB:
Insert a USB Drive into the USB port. Run Simulation 56-2, select HDD EXPORT. Press EXECUTE,
then YES. When finished, the display will show COMPLETE. A .bin file will be generated on the
then YES. When finished, the display will show COMPLETE. A .bin file will be generated on the
USB drive named in the following format: Model Number_Serial Number_S_Date_Time.bin.
Example: MX-3110N_0507XXXX00_S_20120503_1300.bin
Example: MX-3110N_0507XXXX00_S_20120503_1300.bin
Note:
Do not alter this file in any way, or it will become inoperable. Do not attempt to load
this file into a different MFP, as it will cause a down machine condition.
Back Up EEPROM & SD Card Data to USB:
Insert a USB Drive into the USB port. Run Simulation 56-2, select EEPROM & SD EXPORT. Press
EXECUTE, then YES. When finished, the display will show COMPLETE. A .dat file will be written
EXECUTE, then YES. When finished, the display will show COMPLETE. A .dat file will be written
to the USB drive named in this format: Model Number_Serial Number_NV_ALL_Date_Time.dat.
Example: MX-3110N_0507XXXX00_S_20120503_1302.dat.
Example: MX-3110N_0507XXXX00_S_20120503_1302.dat.
Note: Do not alter this file in any way, or it will become inoperable. Do not attempt to load
this file into a different MFP, as it will cause a down machine condition.
this file into a different MFP, as it will cause a down machine condition.
Back Up Device Cloning Data to Computer or to USB:
From a computer, open the MFP Service Webpage (See Chapter 11 of the Service Manual).
Select Device Cloning. Click Select All. Save to your PC or USB Drive.
Select Device Cloning. Click Select All. Save to your PC or USB Drive.
Back Up Document Filing Data from HDD to USB:
Insert a USB Drive into the USB port. Run Simulation 56-3, select DOC FIL EXPORT. Press
EXECUTE, then YES. When finished, the display will show COMPLETE. A .bin file will be
EXECUTE, then YES. When finished, the display will show COMPLETE. A .bin file will be
generated on the USB drive named in the following format: BACKUP_date_time.bin.
Example: BACKUP_20120503_1500.bin
Note: When Data Security Kit is installed, Simulation 56-3 is disabled.
Example: BACKUP_20120503_1500.bin
Note: When Data Security Kit is installed, Simulation 56-3 is disabled.
Back Up Fax Image Data:
Insert a USB Drive into the USB port. Run Simulation 66-62, select BACKUP DATA and press
EXECUTE. If there is no data, you will get a NO IMAGE DATA error. This is normal.
EXECUTE. If there is no data, you will get a NO IMAGE DATA error. This is normal.
Note: If Image data is recovered, it will be in PDF format and cannot be restored to the hard
drive. Simply give the PDF file to the end user.
drive. Simply give the PDF file to the end user.
Hard Drive Data Recovery:
Insert a USB Drive (containing the backup file created earlier) into the USB port. Run
Insert a USB Drive (containing the backup file created earlier) into the USB port. Run
Simulation 56-2, select HDD IMPORT. Select the .bin file created earlier, Press EXECUTE,
then press YES.
then press YES.
Document Filing Data Recovery:
Insert a USB Drive (containing the backup file created earlier) into the USB port. Run
Simulation 56-3, select DOC FIL IMPORT Select the .bin file created earlier, Press EXECUTE,
Simulation 56-3, select DOC FIL IMPORT Select the .bin file created earlier, Press EXECUTE,
then press YES.
Device Cloning Data Recovery:
From a computer, open the MFP Service Webpage (See Chapter 11 of the Service Manual).
From a computer, open the MFP Service Webpage (See Chapter 11 of the Service Manual).
Select Device Cloning. Under Import Settings, browse to the file Device Cloning backup file
created earlier and restore the file to the MFP.
created earlier and restore the file to the MFP.
Watermark Data Recovery:
Download the latest Watermark Firmware from the IDNC Website and install it using
Simulation 49-5. If there is no Watermark data on the Hard Drive, an E7-49 error will occur.
Simulation 49-5. If there is no Watermark data on the Hard Drive, an E7-49 error will occur.
E Manual Recovery:
Download the latest E-Manual Firmware from the IDNC Website and install it using
Download the latest E-Manual Firmware from the IDNC Website and install it using
Simulation 49-3 Note: Due to the large file size, an FTP site is used for the download.
For SD Card:
Install the latest firmware (if at latest level, re-install) using Simulation 49-1.
Install the latest firmware (if at latest level, re-install) using Simulation 49-1.
Run Simulation 66-10 Image Memory Clear
SD Card Data Recovery:
Insert a USB Drive (containing the backup file created earlier) into the USB port. In
Insert a USB Drive (containing the backup file created earlier) into the USB port. In
Simulation 56-2, select EEPROM & SD IMPORT. Select the file created earlier, Press
EXECUTE, then YES.
EXECUTE, then YES.
Device Cloning Data Recovery:
From a computer, open the MFP Service Webpage (See Chapter 11 of the Service Manual).
Select Device Cloning. Under Import Settings, browse to the file you created earlier and
Select Device Cloning. Under Import Settings, browse to the file you created earlier and
restore the data.