Read Sharp MX-2310U / MX-3111U (serv.man24) User Guide / Operation Manual online
40
WHEN INSTALLATION WAS NOT SUCCESSFUL
X The printer driver cannot be installed (Windows 2000/XP/Server 2003)
If the printer driver cannot be installed on Windows 2000/XP/Server 2003, follow the steps below to check your
computer settings.
computer settings.
1
Click the [start] button and then click
[Control Panel].
[Control Panel].
In Windows 2000, click the [Start] button, point to
[Settings], and click [Control Panel].
[Settings], and click [Control Panel].
2
Click [Performance and Maintenance]
and then [System].
and then [System].
In Windows 2000, double-click the [System] icon.
3
Click the [Hardware] tab and then the
[Driver Signing] button.
[Driver Signing] button.
4
Check the settings in "What action do
you want Windows to take?" ("File
signature verification" in Windows 2000).
you want Windows to take?" ("File
signature verification" in Windows 2000).
If [Block] is selected, the printer driver cannot be installed.
Select [Warn] and install the printer driver again.
Select [Warn] and install the printer driver again.
The printer driver is
not installed correctly
by plug and play (USB
connection in
Windows).
not installed correctly
by plug and play (USB
connection in
Windows).
Did you connect the machine to your
computer before installing the printer
driver?
computer before installing the printer
driver?
In Windows 2000/XP/Server 2003/Vista/Server 2008/7,
if the machine was connected to your computer with a
USB cable before the printer driver was installed from
the installer, check if information on the unsuccessful
installation remains in "Device Manager". (For
information on "Device Manager", see Help in
Windows.)
If the model name of the machine appears in "Other
devices" in "Device Manager", delete it, restart your
computer, and install the printer driver again.
if the machine was connected to your computer with a
USB cable before the printer driver was installed from
the installer, check if information on the unsuccessful
installation remains in "Device Manager". (For
information on "Device Manager", see Help in
Windows.)
If the model name of the machine appears in "Other
devices" in "Device Manager", delete it, restart your
computer, and install the printer driver again.
Problem
Point to check
Solution
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